| Provo | ✓ |
HostMonster是一個較不知名的網絡託管公司，並且是由其他託管網站（如JustHost和BlueHost）組成的網絡的一部分。
這些託管網絡之間的實際區別在於他們提供的價格以及您購得商品的價值。一般來說，HostMonster的收費相當低，並保證由設立於美國的支援中心為您提供優質的客戶服務。也就是說，其客戶支援不外包給其他國家，而這也自然便於美國使用者獲取支援。
想知道HostMonster是否適合您？
快來一探究竟吧！
我手上沒有正常運行時間的統計資訊，因為該網站不提供任何運行時間的透明資訊。 然而，他們明確保證穩定的運行時間，而多數網路評論也支持這項聲明。
在安全性方面，其所提供的全天候網站監控、網站備份和UPS電源備份，可確保您的網站享有高性能和最佳的穩定性。此外，其每個方案皆可享有SSH使用權和IP封鎖，而這將有助於阻擋任何潛在的惡意IP地址。
您一不小心就可能迷失在HostMonster列出的70多個功能列表中。其基礎功能包括無限的硬碟空間/域名/電子郵件和其他功能，但這只是開胃菜。 此外，您還可以獲得許多電子商務、部落格、媒體管理等的現成腳本。 更吸引人的是，您也將得到免費的搜索引擎提交和100美元的Google廣告關鍵字紅利積分。
註冊/安裝過程相對簡單；然而，他們會在結帳時自動選擇某些附加功能，如SiteSecure，所以您必須手動取消選，否則將被收取費用。
HostMonster使用cPanel – 許多網絡主機公司都使用這項極為熱門的主機管理工具。該面板本身包含了各種優化/個人化工具，但其中某些可能需要升級方案才能使用。 好處是，HostMonster可以讓您免費試用其cPanel，所以您可以在購買前清楚地知道您將付費購買哪些功能。
HostMonster聲稱其支持團隊位於猶他州的普羅沃，且您將會與一位真正位於美國的客服人員交談。其電話等待時間在合理範圍內。 「協助中心」有相當多的知識庫文章，但「正在更新」中的影片數量有限，且用戶論壇規模較小。 簡而言之，其支援與其姐妹公司BlueHost和Just Host類似，亦即針對基本問題提供協助，但僅止於此。
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It is pretty uncommon that I give bad reviews online, but I'm making an exception here. I've recommended Hostmonster / Bluehost in the past as a viable option for people looking for cheap shared hosting. I regret it. This company's policies are terrible and absolutely put the bottom line in front of customer happiness. I have a defunct account on Hostmonster. There are no domains currently pointing to it. I thought the my billing information had been removed when I sold my company but my old business credit card was still on file. Hostmonster ran my card for one year of hosting at $443. I called today to try to get at least *some* of that money refunded since I will not be using their service at all and they are charging me for an entire year. But since it is five days after the start of the new year for the account (and only two business days after my credit card statement) according to company policy I am out an entire year of hosting costs. They can't even issue a partial refund for the 12 unused months. I asked if there was anyone else I could talk to. I asked to talk to their customer retention department. I explained that I don't use this credit card anymore and didn't even get the statement until after the 16th. But they are insisting that it is company policy and there's nothing they can do. So, I unequivocally do NOT recommend their services. I went from a happy customer of almost a decade to a furious former customer over the course of an hour. This is absolutely not how you run a business.
I had 3 accounts at Hostmonster 10 years ago it was very powerful and powerful support but last year till now I closed 1st one, now I am closing the 2nd and 3rd accounts as every day I need to contact support as my emails not working because it hacked so I need to waste time every day with no final solution till now
1. They are incredibly SLOW. 2. Support is useless. No wait, it is non existent. 3. Completely inflexible and they blame you for everything. I had them for my first website so in the case of second website, I bought them with eyes closed. BIG MISTAKE. Hostmonster has changed a lot in 5 years and this hostmonster, I cannot wait to get rid of. We are actively looking for alternatives.
In the beginning Hostmonster was amazing, affordable, friendly customer service, fast site, and cutting edge tech. Within the last few years, the prices went higher and higher while the service, support, the experience fell apart. Massive price increases with no new features. When I cancelled today the customer support rep didn't even ask why? I would think after 10+ years they would at least ask or try to convince me but I guess its too common to care.
No actual help, website has been down and my email won't work. Now mid Carona, people think my business has shut down because emails are bouncing. They said 24-48 hours to fix. I have been on the 'live chat' every day checking and they keep saying sorry technical issues this may take a little longer, please wait another 24-48 hours. I can't move forward without basic emails. It is not that hard. You can never get first hand help. Go to a real provider
They advertise $4.95 per month I’ve been with them for years and ONLY use web hosting and I’m paying way more than that!! Never can you talk to a real person and chat is no help!! They need two email address to Process credit payment and told me it would take 8 weeks to process a check. Numerous other problems to many to mention
You can’t get a person on the phone, the chat was awful, They have major glitches going on in the system right now because of an upgrade. Was told it would take eight weeks to process my check, they couldn’t take my credit card without two different email addresses!! I’m going elsewhere. I’ve been with them for over 15 years this is ridiculous
Absolutely awful customer service. We requested a DKIM record be setup (their DNS zone editor has a bug so we couldn't do it ourselves. We are now on day 6 and it still isn't done, despite being told every day it has. The live support chat is a waste of time as they have to escalate everything to 2nd line support, who dont seem to exist because you never hear back from them. Avoid at all costs.
