总部设在美国的Host Color 提供全年无休的支持 。联系他们的最佳方式是通过他们的支持票系统，但您也可以使用他们的美国电话号码、电子邮件和他们网站上的实时聊天联系他们。但请注意，通过实时聊天提供的解决方案是有限的；如果您有更复杂的问题并想要快速全面的解决方案，则必须通过其票务系统联系Host Color。
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they were the best for 20 years. Not anymore.
I was hostcolor client since 2003. Up to 2020 or 2021 they were the best. Now when they have hours of downtime they don't even care to use social networks to let their clients know that they will be back. Yesterday took them 8 hours to reply and solve a easy support ticket question. My site was hacked and instead of move it to a folder which renders it harmless, they decided to completely cut me off of my site and didn't give me access for 8 hours to fix it. Today I moved to another hosting company.
We have been a HostColor customer for 15 years. We started a Blog Hosting. We currently have 2 cloud servers - one for hosting websites on Ubuntu and one Windows serve that we use as remote desktop. It is very honest and responsible provider. We recommend them.
We have been using the service of Host Color for more than 15 years. We never had a technical difficulty with the hosting. The support is great. They are professionals and they answer any question almost immediately. The price for the hosting and the services is reasonable.
As a web developer I have hosted dozens of sites with Hostcolor. since 2004. In all those years I never had an issue they could not solve quickly, the support via ticket is superb. they always walk the extra mile for you, they are quick and reply whiting minutes no matter the time. They are reliable and very affordable. I will continue recommending Hostcolor to anyone looking for good hosting.
