虽然Sprout Social比我们推荐的大多数社群媒体管理工具都还新，但其可说是最好的选择之一。
通过将自己与竞争对手进行比较并分析包括日常提及和参与的数据能力，Sprout Social可为您提供丰富的商业智能。
无论您希望将所有社群媒体帐户都连接到一处进行统一管理，还是追踪有影响力的玩家，Sprout Social都能以实惠的价格为您提供几项功能以为您获取这些资讯。
想知道Sprout Social是否是提升您社交媒体策略的最佳选择？
让我们告诉您！
唯一使Sprout Social不被我们列入顶级工具的领域就是其功能。这他们不是缺乏功能，而是其某些功能不够细致且缺乏深度。
举例来说，我喜欢其可供您安排讯息的功能，这是任何让人对社群媒体上瘾的关键，但对于希望能每周批量上传一系列讯息的行销者来说，Sprout Social就不太适用，因为他们只允许您一次安排一则讯息。
最好的一点是，您可以随着时间的推移来观察和衡量趋势指标。这将有助于辨识您的追随者感兴趣的新兴主题。
Sprout Social的可用性因素和功能大致上相辅相成，不存在令人困惑的统计数据或图表，且所有内容都易于理解并清楚呈现。
Sprout Social在他们自己的网站和服务中使用最新的技术。 因此Sprout Social提供了非常优质的体验，并可让您轻松导航到所有重要功能。
第一次登录时，您便可确切知道要去哪里以及如何开始。 所有的标签清楚地标识出其中的详细内容，这点相当便利。
其中最重要的一点是家庭仪表板，其从您的社群媒体帐户收集各种数据，并将其显示在相当有设计感的资讯图表展示中。 您可以快速浏览并查看过去一周或每月的人口统计资讯和群组趋势。
整体来说，其界面非常吸睛、易于使用，且任何人都可以轻松上手。
Sprout Social拥有常见问题的知识库和一系列影片教学，可帮助您充分利用该平台并提高您的社群表现。
他们还有一个即时聊天服务，而您可以在登录时于设定齿轮图标下找到该聊天服务。
最后，在他们网站的页脚上有一个电子邮件地址和美国电话专线。
此部分的重点介绍是，您可以注册30天免费试用其任何方案，且无需输入信用卡资讯。 这对于那些注重安全或者可能在30天结束时忘记取消的人来说相当实用。
如果您只打算将其用作社群媒体管理工具，则其价格范围有点高。 但是，代理机构和更高级的用户将能够利用其某些罕见的功能，如监控特定关键字、位置和个人档案，以及使用CRM功能以更了解客户等。
Any issues, they will blame on the social media channel. Its a horrible product for LinkedIn. If you need to modify your contact - forget about it. They will give you the run around and state that you have a contract in place and they can't help you.
These guys used to offer the best customer service and now you can't get any service. They went from great to horrible. It's impossible to speak with anyone now. You get the runaround and it's just plain bad now. In addition, they removed features recently that you once had and then they hold you hostage insisting that to get them back you have to sign a new long term contract. All around bad customer service. I'm quite disappointed with the recent changes.
All of my interactions with Sprout Social Support have been disheartening. They don't acknowledge my concerns, nor do they respond respectfully to my inquiries. I will never suggest this product for small businesses as it's incredibly costly and they do not give you 30 day notices when your contract is renewing. The entire company seems to be more concerned with making money than building relationships with their customers - which is incredibly concerning when the future of social media is based on building relationships over large numbers. I highly suggest looking at other content management tools that work with their customers to help them be successful. In addition, the cost is high and the return is minimal. As a company without a large digital team, this product is not worth the money that we are charged. Many times it pulls the imaging wrong when I schedule social posts, it has missing data from LinkedIn (consistently) and whenever I reach out for support, I am treated as an inconvenience to their day.
