WebsiteBuilder.Com Review 2024 – Why Users Love It

Item: WebsiteBuilder.Com
Rating: 4.2
Author: Robert Turner

For a website builder that has been around since the start of DIY website design, you need to look no further than WebsiteBuilder.com. In their time they have helped 500,000 people on their way to building fully functional websites, putting confidence at the forefront of what they do.

September 12, 2024

Our Score

4.2

Ranked 189 from 251 Website Builders

Pricing

Free

Premium

$5.99

eCommerce

$11.99

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Overview

The Simple Way to Get Your Business Online

To compare the best website builders on ease of use, templates, customer service, and value for money, we tried to build the same site on each platform. Check out the results here.

Websitebuilder.com is aimed at helping even the most basic user get a website up and running. It offers free and secure web building for all accounts along with an easy to use drag-and-drop feature that allows you to easily drag in images, text, and videos and drop them anywhere you like on your page.

With that being said – there have been numerous complaints regarding Websitebuilder.com’s billing process and cancellation policy. Also, users complain about the interface being too overwhelming. Unlike the Wix interface, which is clean and easy to navigate, Websitebuilder.com’s is all over the place and not very user-friendly.

WHY CHOOSE WEBSITEBUILDER.COM?

10,000 design templates to choose from
3-step, smooth, straightforward and easy to use website builder
Free web hosting for all accounts

4.0

Templates

Template Selection – 10,000 designs offered, from online store templates, to photography, restaurants, music, weddings and SO much more! There are just so many different categories and it’s easy to browse through the huge selection. There’s even a quick and simple-to-use blog template so you can so you can start voicing your views and opinions online.

Customization – Website Builder fulfills all your ideas and needs by offering a “no fuss” builder that allows you to customize your website within minutes. The intuitive drag and drop feature makes the process of adding content and images both enjoyable and time-efficient, enabling you to get your website online in record time.

Multimedia – 100s of free images offered in their Image Library at your fingertips to be added to your site.

4.3

Features

Whether your plan is to drive traffic through search engines, social media or advertising, they offer all the much-needed SEO features for you.

4.0

Ease of use

3 easy steps to build your site, easy user interface, basic and quick explanations.

4.5

Support

Tech support, billing support, FAQ’s page, Live Chat and a Contact us section, phone support is currently only for billing inquiries. They have a really convenient search button on their support page. Here you can enter a keyword to help you narrow down your search and find what you were looking for. The search button pulls up all related articles and links to your keyword with detailed explanations to all.
No website video tutorials as of yet, although they are coming very soon!

4.0

Pricing

Free with the basic plan to build your website. There are 3 additional upgraded plans to choose from. All plans include 10,000 templates and free web hosting. When you upgrade to a paid account, Website Builder promises “No Ads” posted on your site from them.

WebsiteBuilder.ComFree$0 / MonthHosting StorageNumber of Pages for SiteNumber of Email AddressesCustom DomainFree Image GalleryGet Started

WebsiteBuilder.ComPremium$5.99 / MonthHosting StorageNumber of Pages for SiteNumber of Email AddressesCustom DomainFree Image GalleryShopping CartGet Started

WebsiteBuilder.ComeCommerce$11.99 / MonthHosting StorageNumber of Pages for SiteNumber of Email AddressesCustom DomainFree Image GalleryShopping CartGet Started

Comparison

How does WebsiteBuilder.Com match up to the competition?

CompareOur Score4.9Compare

CompareOur Score4.8Compare

CompareOur Score4.2Compare

CompareOur Score2.5Compare

WebsiteBuilder.Com REVIEW: BOTTOM LINE

PRO’S

10,000 Templates To Choose From
Easy To Use
Great customer service and support
Interactive Tutorials
Free webhosting
Mobile Friendly
Great Widgets & Add-On
Website Customization Tool

CON’S

No website video tutorials
No E-mail Integration

If you are looking for a quick and easy user interface to build your website, then WebsiteBuilder.com is perfect for you. Their 3-step system makes it stress-free so you don’t have to sweat the technical stuff. Their helpful support, modern and sleekly designed site, makes you want to keep coming back for more and give users the confidence to build their sites.

If you’re not sure WebsiteBuilder.com is right for you, read our rundown of the best website builders to learn about better options.

Robert Turner

Robert is the co-founder of Website Planet, with over 5 years of experience in online marketing. He masters all things PPC, and has a great passion for Analytics and Testing. His true love lies is in teaching, and his goal in Website Planet is to share his knowledge for the benefit of this community.

3.4

User reviews

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I had a really bad experience. I don't know how they did it, but they took money from my bank account without my permission. It was like my money was stolen! I don't understand how this could happen. I tried to contact their customer service, but they were no help at all. They didn't even respond to my messages. I am really disappointed with RegularBuilder and I would not recommend them to anyone. If you are thinking about using this website, be careful! They might take your money too.

Katalin, Hungary
January 11, 2024

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Customer Service Rep knows LESS THAN I DO!

As far as I am concerned there is NO customer support. Whoever they have hired has not been trained. I have had multiple experiences where the customer service rep is not only NOT HELPFUL but knew less than I did about the platform! When being told that I need to save prior to publishing was not only NOT HELPFUL but an insult. Needless to say I was able to figure out the answer and resolved my problem on my own. The actual website builder is good and functions well...BUT they have NO customer support.

MaryBeth Ferrante, USA
January 31, 2022

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NOT FREE

It says it's free but I got to pay for every little thing this is horrible I do not recommend it,do not waste your time here. I hate this so many words can't describe. If you're going to add free in the title make it free, everything cost money even the domains EVERYTHING

Kelvin, USA
April 05, 2021

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way better platforms out there.

Tried to run a store for almost a year with very poor results. The platform itself is extremely outdated and The software bottom of the pile, glitch filled and lacks basic essentials to run a store. The Checkout was very glitchy for customers and we had many sales and customers lost due to subpar site performance. Trust me, dont bother, spend your money and time elsewhere. U can Thank me later. Go with a big name site. They run smooth with no issuse unlike websitebuilder

Roger, USA
December 03, 2020

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Planning on building a site there!

I love how you can try out the builder without creating an account first! The websitebuilder itself is fast, fluid and awesome. But I have read a lot of customers complaining about the payment and business practices of the company. How they accidentally purchased something they did not want. So be wary of that!

Sacha, Netherlands
November 25, 2020

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WebsiteBuilder.Com Review

I started using websitebuilder.com about 5 month ago and I created a really nice website for my real estate business. Their support is nice and really helpful, without any annoying questions and they always understood what I am talking about. I am really happy with their service and they are definitely worth to check out!

Peter Timins, Macedonia
May 26, 2018

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WebsiteBuilder.Com Review

Hi, you say it's a great support team but I am having real trouble. I cannot even find a telephone number for it. Do you have one?
Thanks

Charlotte grant, USA
October 18, 2017

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WebsiteBuilder.Com Review

Really beautiful and professional templates but unfortunately no blog, which is a must and you can't add your own html or javascript, like some adsense ads...

No community forum and the only way to get help is by sending an email (to which you quickly get an answer, which is good)... No reference to the company's info on the website: no address, no phone number, no email...

Price is fabulous, with the discount, it's approx. 3$ per month. You only which they would offer the blog and the code addition...

Rachel Gagne, USA
October 16, 2017

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