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Enjin Review 2024 – Does It Meet Our Standards?

Sandra Tanoto Written by: Sandra Tanoto

Enjin has one very specific focus: it empowers the creation of websites for gaming guilds, clans, Minecraft servers, or fan communities. Because of its very narrow focus, it’s perfectly designed around the needs of gamers and fans. You can set up voice servers, recruitment apps, modern forums with abilities to gain points and level up, group chats, and even a donation portal.

Overview

To compare the best website builders on ease of use, templates, customer service, and value for money, we tried to build the same site on each platform. Check out the results here.

Enjin has one very specific focus: it empowers the creation of websites for gaming guilds, clans, Minecraft servers, or fan communities. Because of its very narrow focus, it’s perfectly designed around the needs of gamers and fans. You can set up voice servers, recruitment apps, modern forums with abilities to gain points and level up, group chats, and even a donation portal. It features incredible deep game integrations with the ability to pull in-game data like character information and guild armory inventories. Enjin supports several major guild/clan games, such as World of Warcraft, Arma 3, Final Fantasy XIV, and Battlefield 1.

Enjin’s platform more closely resembles a Content Management System than a website builder: it’s well-structured, but not visually simple. There are plenty of options and features with which to customize your website, but an inexperienced user will likely need a few days to master them all. The features offered are specific to the type of website selected (guild website, Minecraft server, and so on), though the Dashboard look is roughly the same, so it shouldn’t be too difficult to figure out.

Enjin offers a free plan as well as two paid plans. The free plan includes up to 20 modules, their mobile app, forums, DonationCraft, an online store, access to most modules and widgets, social profiles, 1 Minecraft server sync slot, and HTTPS support. On the other hand, their Ultimate plan provides a 20-slot TS3 or Mumble voice server, unlimited modules, ticket support, 50 gigs of file storage, 150 gigs of bandwidth, 30 Minecraft server sync slots, a custom domain, and various value-added features such as custom Emojis and branding control.

If you’re not sure Enjin is right for you, read our rundown of the best website builders to learn about better options.

Comparison

How does Enjin match up to the competition?

1WixCompareOur Score4.9Compare
1SquarespaceCompareOur Score4.8Compare
1EnjinCompareOur Score4.5Compare
1SimpleSiteCompareOur Score2.5Compare

Enjin REVIEW: BOTTOM LINE

Sandra Tanoto Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.
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Support & Communication from Enjin is nonexistent

I have used Enjin to host my website for over 4 years. Over this time, support has progressively gone downhill. There were dozens of tickets filed from several website owners about a debilitating issue with verification emails not being sent, so no one could sign up and join websites. These tickets went unanswered for 2 weeks and it took someone going to the EnjinCoin discord (which is supposedly not associated with the Enjin CMS) to get any sort of attention to this matter. After an EnjinCoin staff member brought it to the attention of the website team, it was resolved within 24 hours. Ever since the introduction of EnjinCoin, Enjin CMS has taken a huge hit. Two months ago, Enjin disabled their payment widgets and now the Ultimate plan is free for everyone for a year? Or is it? We don't know as there's been NO official communication from them about this. We have no idea if they will be pulling the plug at the end of this free year or what's going on. Use another service for your website as the future of Enjin CMS is completely unknown at this point. Oh yeah, a good chunk of their modules doesn't even work anyway.

1 avatar
Siuan Swan, USA
June 09, 2021
1
Anonymous

This host is nothing but a scammer. Our website domain expired, we paid them the money to get it back, they have not responded in MONTHS. They don't update their integrations. Buyers beware, don't spend a DIME on them. The reviews below are true.

1 avatar
Timothy R Thilberg, USA
December 05, 2020
1
Terrible support from a sketchy company.

Absolutely the worst support I have ever dealt with on any platform. Responses (if you get one, it's about a 30% shot) are sometimes 2+ weeks late and are usually very unhelpful and sometimes quite condescending. You'd think for something you'd have to pay for to use properly you'd get some care. Not at Enjin. There's a reason my credit union flagged a purchase from them. Beware.

1 avatar
anonymus, USA
September 05, 2020
1
Warning on Enjin

Enjin WAS great, but now its real BAD, please be aware that there is almost no support anymore, the team is set on there COIN, i dont blame the Devs, bbut the higher end, they dont offer a transfer tool if you want to leave and take your data with you, they keep charging if you dont cancel, myself and friends have transferd data manual to our new site ( Months of work) registerdate,posts ect all tranfered now) Enjin is dead Modules getting bugs and wont work anymore, its falling apart by the week. But the have money in there eyes and if you have the change, please transfer your data to a new website, before they plug websitebuilder out, it was a great time and great system, but its game over now

1 avatar
anonymus, Netherlands
August 07, 2020
1

I've been using them for 5 years and they've massively gone downhill. I have seen no improvement in the buggy modules and the support is bad.

1 avatar
Ssdsdsd , Great Britain
August 30, 2020
Bad

I have a teamspeak3 server with enjin, and yesterday around 5pm it went down, went on the website to turn it on and the voice section was gone, its been down for 24hrs now, and they didn't even bother to inform me about it, Not very happy with them.

1 avatar
Ef LynX, Norway
May 03, 2020
1
BEWARE!

I started out paying monthly for my clan to have a web page. A clan mate just went ahead and paid for a full year. The next month rolled around and I still got the monthly taken out of my account. I know that it not alot of money per month but... Here is a copy of the emails between Enjin and myself. Hello, I got billed 8.99 after someone in my clan paid for a full year. Please kindly, replace my money. Thank you. Thank you for contacting Enjin Support! Unfortunately, we cannot refund renewal of subscriptions as there is a clear notice on the site billing page that there is an active subscription, you are also able to cancel it at anytime in Paypal directly or in your Enjin account. You can cancel your website subscription at any time by logging into your Paypal account and locate your active subscription with Enjin, cancel it there. You can also cancel any active subscription by going to enjin.com/dashboard/account/site_subs or enjin.com/dashboard/website If you have further questions let us know. Let us know if you need any additional assistance or have any concerns. Best regards, Chris If I cancel after it is paid for the year already, I will still keep it for the year rhat was already paid for? Thank you for the reply! Cancelling your subscription will not cancel your site plan days unless you cancel the site itself. You will not lose any plan days be it from the group pay module or the subscription recur. Let us know if you need any additional assistance or have any concerns. Best regards, Chris Cool. That's a genius way of ripping people off. The site was paid for for a year. And still got charged... I'll ccp this email for my review on your site that way others also will be really aware of it. Since EVERYONE and EVERYTHING I come into contact with gets a review, here is mine.

1 avatar
Morrice L Loy, USA
December 19, 2019
2
Careless support

Their service stopped working and I sent them a ticket which they didn't even bother to answer. I was using their ultimate store plan for 2 years. They care only about customers who pay for their services using enjoin coin. If you refuse to pay with a different method they don't even listen to you. I totally not recommend their services.

1 avatar
John, USA
October 02, 2019
1

true, to bad, its a (was) a great builder, money moeny is only thing they think of, a shame

1 avatar
anonymus , Canada
November 27, 2019
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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