The hosting vendor is ranked among the top ten web hosting companies in Belgium, with a market share of 0.16%. Its offerings include shared web hosting, domain name registration services, dedicated servers, VPS, and colocation services. The Xprovide website is available in both English and Dutch.
Features and Ease of Use
Xprovide website hosting solutions include the following features by default:
- Free domain name
- Free mailboxes
- One-click installation with 66+ pre-installed scripts
- RAID 1 configuration
- PHP 5 support
- MySQL 5 databases
- PERL, Python
- AWStats website statistics
- Cron jobs
Xprovide hosting servers are hosted in a modern data center located in Oostkamp, Belgium. The data center has a power usage effectiveness (PUE) of 1.06 and is one of the leading European green data centers with facilities that use energy-efficient technologies.
Xprovide virtual servers are powered by a high-performance Linux operating system. The servers come with RAID 1 hard disk drives (HDDs) provided by Dell manufacturers and they further include IP addresses, XenServer technologies, RDNS management, and up to 100 Mbit uplinks.
With Xprovide hosting packages, users get to enjoy a variety of hosting benefits. The vendor’s shared web hosting packages include features such as PHP 5 support, MySQL 5 databases, CGI, PERL, and Python. Other features are AWStats, usage logs, and error log. This is coupled with daily backup services with a retention of up to seven days, where clients can back up their website data with a few easy steps.
All the same, the hosting packages do not come with free SSL certificates. Instead, the vendor offers these SSL certificates as an additional package; from domain validation to organization and extensive validation SSL certificates.
Pricing and Support
From shared web hosting plans to VPS servers, Xprovide web hosting packages are quite expensive. In addition, they come with inflexible billing cycles with a minimum subscription of one year. The prices are listed in euros.
Xprovide hosting servers offer a 99.9% uptime network guarantee. Nonetheless, the hosting solutions do not seem to have a money-back guarantee.
You can contact Xprovide’s customer support team through telephone, the ticketing system, or email. Unfortunately, they do not offer live chat support on their website. The technical staff is not available round the clock, and their average response time is approximately 24 hours.
Xprovide has a fairly detailed help center with quite a number of frequently asked questions and tutorials.