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WebScoot Reviews 2024 – Why There Are so Mixed Reviews

Onajite Omare Written by: Onajite Omare

WebScoot is a managed Magento hosting provider that powers e-commerce brands using AWS cloud. It offers a free lifetime supply of SSL certificates that you never need to renew.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

webscoot-main-page1

Managed Magento hosting provider WebScoot was founded in 2014 to deliver the fastest e-commerce hosting. It has worked hard to become a market leader in performance, innovation, scalability, and security, and over the years it has accumulated more than 1,000 customers.

WebScoot has offices in the United States, India, and the United Arab Emirates. Its platform is built on the Amazon Web Services (AWS) cloud, and its simple website is in English

Features and Ease of Use

WebScoot provides fast Magento hosting with almost no downtime. Its first three plans (AWS-Growing, AWS-Advanced, and AWS-Scale) should be suitable for medium to large e-commerce companies, but the largest enterprises should choose the AWS-Enterprise package that comes with a load balancer, multiple app servers, and tailored resources.

You get the following features with WebScoot’s hosting plans:

  • Almost no downtime
  • Daily snapshot backups
  • Unlimited free SSL certificates
  • At least 50 GB SSD storage

One thing I like a lot about this host is the website loading speeds. In addition to the AWS multiple worldwide connections, WebScoot uses Cloudflare and Sucuri CDN and caching services.

Security is obviously a big concern in e-commerce, so I’m pleased to see that this vendor uses application firewalls and other measures to block 99.9% of DDoS, SQL injection, cross-site scripting (XSS), and many other attacks.

Webmasters can manage their hosting using the cPanel control panel, and experts also have shell access.

Although cloud servers are backed up daily, you can’t restore your website directly from the Magento dashboard. You have to contact the support team to do this for you via AWS.

The underlying Amazon AWS gets as close to 100% uptime as you are likely to get, and engineers are always on hand to step in immediately if issues arise.

Pricing and Support

Although the AWS cloud platform is not cheap, WebScoot offers its optimized Magento hosting at reasonable prices, and they come with unlimited free SSL certificates that you never need to renew. Unfortunately, there are no free domains (or domain registration at all), so you’ll have to make separate provision for this.

Even though there is no free trial or money-back guarantee, the availability of monthly billing cycles ensures that you are not tied to any long-term contracts, reducing your risk to a minimum.

You can reach out to the very responsive customer support team via live chat, ticket, telephone, or email. I was impressed by my interaction with a live chat agent:

webscoot-billing

There’s no knowledge base, but the blog contains several tutorials that might help you with self-support.

How much does WebScoot cost?

WebScoot offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which WebScoot plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. WebScoot can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from WebScoot.

How good is WebScoot’s customer support?

WebScoot is not ranked as one of our top web hosts. But that can also be a result of WebScoot being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does WebScoot match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1WebScootCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

WebScoot REVIEW: BOTTOM LINE

If you want to run your e-commerce business on faster servers than those offered by traditional shared hosting or VPS, AWS could be an effective alternative, and WebScoot lets you host your Magento e-commerce website on AWS.

WebScoot might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • A free SSL certificate for life
  • Global CDN with built-in caching
  • Server-side and web application firewalls
  • Friendly, responsive customer support team

Cons

  • No money-back guarantee
  • No free domain registration
Onajite Omare Onajite Omare
Onajite is a content writer and Website developer that is focused on helping businesses attract, engage, and convert customers on the internet. When she’s not writing content, crafting designs, or codes, she enjoys a good book.
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Webscoot is the best!

We have tried many hosting companies for our Magento website. Webscoot is by far the best. Their customer service is the best. They run on the Amazon AWS network, and therefore the speed is great, and the uptime is perfect. Any time there is an issue or question, Webscoot engineers are there to support you every step of the way. You cannot ask for a better partner. We are extremely pleased and have been with Webscoot for almost a year now.

1 avatar
Brandon V, USA
January 20, 2022
5
Best eCommerce Hosting Platform, WebScoot Helped Us To Maximize Our eCommerce’s Overall Performance

Cloud Hosting services from WebScoot are much better than expected, I was facing a slow site issue for my eCommerce before I migrated to WebScoot's fully managed eCommerce hosting, and honestly migrating to WebScoot was the best supportive decision for my eCommerce growth. I thank the team for being so responsive and supportive since day one.

1 avatar
Aayan Sheikh, India
August 14, 2021
5
Best Support & Customer Understanding

I keep recommending WebScoot Hosting for all other online stores, the simple reason that it has the best support I have found in the hosting company. Individuals like Amit, who take the time to understand the customer, make a true effort to provide the assistance one needs and then walk that extra step by accommodating the customer. Thanks, Amit and the management for providing a great service and not just a nice commercial. Other businesses should learn from you.

1 avatar
Aditya Sharma, India
February 11, 2021
5
Amazing response

I have set up many websites/stores using other host providers but this was the first time using the WebScoot managed hosting and I must say that I am more than happy that I migrated to WebScoot. I had many problems with my previous hosts like caching, load time, downtime, and delay in support when needed but at WebScoot everything works at super-fast whether it's support or website speed. In final words, if you are looking for eCommerce hosting then go with WebScoot trust me you won't regret it.

1 avatar
Aakash, USA
December 21, 2020
5
Awesome response and support system

Awesome support & response team, If you are someone who wants to improve your website's performance and wants to focus on other aspects of your business, with great support system then allows us to grow and helped us to focus on our product; customers instead of being tangled into software & server-side maintenance.

1 avatar
Rishabh Jain, India
November 20, 2020
5
Responsible & Experienced Team

Very supportive & experienced team, Webscoot allows us to grow and helped us to focus on our product & customers instead of being tangled into software & server-side maintenance. If you are someone who wants to improve your website's performance and wants to focus on other aspects of your business then I will recommend you to Webscoot.

avatar
Mohit Soni, India
October 23, 2020
5
Very helpful and supportive

They provided me with free SSL certificates for all my domains and subdomains. I really want to thank them for that. Helped save at least $1000 per year for me. I have not faced any speed or downtime issues so far. Their response time is exactly what they say it is, 15 mins. Satisfied so far!

1 avatar
Ashwini, India
May 21, 2020
5
Fast response. Solved my problem

I was having trouble on MySQL database and I contacted their support. They fixed the issue very fast and made sure it wouldn't happen again. They explained why the issue was happening and the support was very polite and patient. I have had a good experience with Webscoot.

1 avatar
Aakash Dhanraj, India
April 22, 2020
4
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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