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Webhuset Review 2024 – Looks Good, but What’s the Catch?

Solomon Ndung'u Written by: Solomon Ndung'u

Webhuset is a Norway-based company that was established back in 1998. Initially started as a simple web hosting and domain name registration vendor, the company has over the years grown to become a full-fledged website hosting vendor hosting over 12,000 customers in Norway and beyond.

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Overview

webhuset main1

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Webhuset was founded in 1998 as a mere domain name registrar but has since expanded to become a full-fledged web hosting provider. It hosts all types of businesses: from SMEs to large corporations. Today, the hosting provider’s client base has surpassed the 12,000 mark and is still growing. Webhuset offers, among other services, shared web hosting, cloud servers, domain name registration, and SSL certificates. Its website is only available in Norwegian.

Features and Ease of Use

Webhuset features

Webhuset web hosting solutions offer a choice of both Linux and Windows operating systems. Whichever operating system you choose, you benefit from the following standard features:

  • Full DNS control
  • Free SSL / TLS certificate
  • Unlimited number of databases
  • Full root access
  • Geo-redundant
  • Dedicated IP
  • One-click scripts installer

Webhuset provides its web hosting, cloud servers, and website builder from its local data centers in Norway. The data centers are equipped with more than 6,000 servers offering scalable and extremely fast SSD storage. You also get full root and administration access for easier management and installation of the servers.

With Webhuset shared hosting solution, you get a chance to choose from three web hosting packages: Home Office, Startup, and Ultimate web hosting plans. Home Office is for users who want to start with a single domain name, and comes with 100GB of storage. On the other hand, the Startup and Ultimate plans come with 500GB and 1000GB of storage respectively. They are both best suited for users who need more storage space.

I was particularly impressed by Webhuset’s backup services because they are powered by industry-leading R1Soft server backup manager, which offers fast and reliable backup solutions. Though the backup services are not included as part of the vendor’s hosting packages, it has made them available to its customers as add-on packages at relatively low prices. Webhuset’s free SSL certificates are a big plus but it also offers EV-SSL certificate at a fee for clients who are looking for more advanced security features.

Pricing and Support

Webhuset pricing

Webhuset’s hosting solutions are quite inexpensive and the prices are listed on its website in Norwegian krone. The vendor offers flexible, monthly billing cycles and its hosting plans often include discount coupons. Though Webhuset’s servers rarely have downtime, the vendor does not offer an uptime guarantee for its hosting solutions, but it does offer a 100% availability and uptime for its rack rental solutions. There is no money-back guarantee available either.

You can contact Webhuset’s 24/7 customer support team via live chat and telephone but not email or ticketing system. Customers in Norway can also visit their offices during business hours from 8:00 a.m. to 5:00 p.m. CET on weekdays.

Their service is excellent and commendable, providing a fast response. I was genuinely impressed by the speed at which I was connected to a representative from their support team. The ensuing conversation was productive, and the representative was courteous and friendly.

Webhuset - pricing

What’s more, the vendor’s knowledge base is quite comprehensive.

How much does Webhuset cost?

Webhuset offers plans from $3 to $6. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Webhuset plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Webhuset can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Webhuset.

How good is Webhuset’s customer support?

Webhuset is not ranked as one of our top web hosts. But that can also be a result of Webhuset being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does Webhuset match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1WebhusetCompareOur Score4.5Compare
1Go4HostingCompareOur Score2.4Compare

Webhuset REVIEW: BOTTOM LINE

Webhuset hosting solutions have satisfied thousands of customers in Norway since 1998. The vendor’s experience in the web hosting space as well as its decision to invest in a working, professional, and courteous support team are some of the reasons why it has maintained a significant clientbase in Norway and other parts of Europe. Potential customers will be delighted to know that the vendor offers a wide range of hosting solutions that can handle an array of websites from anywhere across the globe.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Over 6,000 servers offering fast, scalable SSD storage
  • Inexpensive hosting solutions with flexible payment plans
  • R1Soft powered backup services
  • Excellent 24/7 customer support

Cons

  • No money-back guarantee
  • No email support or ticketing system
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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Stay away from this company

The Webhuset has terrible customer service! It is completely impossible to get in contact with anyone there by email, only phone or chatting with an idiotic computer. And they charge your credit card without any previous notes and before it is actually due. They do not deserve even one star! They are very nice to work with before you are a customer, but afterwards is a complete different story.

1 avatar
Erik, Norway
April 10, 2022
1
Terrible customer service

they don't provide any tech or customer support. They send bills to unattended inbox only to put you through collections and make a fortune on collection fees. Their collection agency mails their letters to our address, however, Webhuset somehow can't figure out how to send an invoice. Do not recommend!

1 avatar
Nena, USA
November 14, 2019
1
Poor customer service

beware- the company puts you in collections without even sending you the invoice first. Their customer service is nonexistent, many issues with the service, it will end up costing you 10% in collection fees. The collection agency is able to submit invoices but somehow the company is unable to update correct info in their system.

1 avatar
anonymus, USA
October 08, 2019
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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