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VPS.ag Review 2024 – Is It Underrated?

Hendrik Human Written by: Hendrik Human

VPS.AG offers great VPS products that you can configure to provide the optimal resources and performance for your needs.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

VPS.AG is a virtual private server-as-a-service provider that forms part of the BelCloud Hosting Corporation with more than 10 years experience in the industry. Currently, their main offices and contact address are located in Seychelles. They have a data center located in Sofia, Bulgaria because of the country’s strategic location among many of the Tier 1 internet backbone networks.

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Features and Ease of Use

Although they don’t really provide any “standout” features, VPS.AG does offer most of the things people looking for VPS hosting expect:

  • 24/7 server monitoring
  • Choice of operating systems
  • Site backup with 7-day access
  • Use a control panel to manage your hosting (mostly cPanel)

The following features also ensure that you have a good experience using their VPS products:

  • Instant Setup: AG promises that spinning up a server will take a maximum of 20 minutes, but in reality, it’s much shorter.
  • Custom Control Panel: They have developed, and distribute their own control panel with all hosting products.
  • Fast OS Reload: At any time, you can reinstall or install a new OS on your machine within a matter of minutes to minimize downtime.

VPS.AG provides one of the best signup processes in terms of configuring your VPS hosting solution. On other sites, it can often be complex and confusing, but the interface and process are very intuitive and straightforward with VPS.AG. They also provide a very solid control panel which provides powerful tools to manage your machine and operating system.

Pricing and Support

VPS.AG provides four standard VPS server configurations which you can then customize by changing the billing cycle, operating system, CPU, RAM, disk space, and bandwidth as well as opting in or out of backups. Prices start off relatively affordable, but it can soon get expensive to build a high-end server. They offer a three-day money back guarantee to first-time purchasers and require three days notice of cancellation on all plans. Machines can be upgraded but not downgraded. The standard options come with 3TB bandwidth:

  • Light KVM: 1 CPU core, 2 GB RAM, 20 GB disk space.
  • KVM: 2 CPU core, 4 GB RAM, 50 GB disk space.
  • Windows VPS: 2 CPU core, 2 GB RAM, 50 GB disk space.
  • cPanel VPS: 4 CPU core, 4 GB RAM, 50 GB disk space, and a cPanel license.

They accept multiple payment methods, such as PayPal, BitCoin, major debit/credit cards, and PaySafeCard.

VPS.AG offers email/ticket and phone support on a 24/7 basis. They almost always respond quickly to requests. In fact, they guarantee a response time of 20 minutes and a 100% overall resolution guarantee. In addition to that, they keep a constant eye on all their servers 24/7 to prevent issues from happening in the first place. This proactive approach seems to work well for them since they experience minimal downtime or performance problems.

How much does VPS.ag cost?

VPS.ag offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which VPS.ag plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. VPS.ag can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from VPS.ag.

How good is VPS.ag’s customer support?

VPS.ag is not ranked as one of our top web hosts. But that can also be a result of VPS.ag being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does VPS.ag match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1VPS.agCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare

VPS.ag REVIEW: BOTTOM LINE

VPS.AG is one of the best options if you need or want to configure your own package based on your business requirements and budget. Although it might seem like a strange location, their data centers are also strategically based in Bulgaria to give great global performance despite only having one.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Strategically located data center
  • Choose between a number of operating systems
  • Great 24/7 support with all packages
  • Configurable hosting solutions

Cons

  • No live chat support
  • Only one data center location
Hendrik Human Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here – to help make it fun and easy for you too.
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Highly recommended!

I have been using their services for the last year with no issues: excellent value and quick response to questions. So friendly and quick to respond to my questions. I've had no downtime whatsoever. I definitely can recommend this company to everyone.

1 avatar
adriano rafeno
October 25, 2024
5
Top service and highly recommended!

Their customer service is an example to others. The technical and billing teams provide quick and proper support. I wouldn't hesitate to recommend them to anyone. Rarely do I get service like this. Top service and highly recommended! Thank you for your help guys !!!

1 avatar
nora miller, USA
September 09, 2024
5
Top service !!!

I have migrated my server to them and all the sites are working smoothly and loading quickly. I am delighted with the service offered by VPS.AG. Rarely do I get service like this. I really like this company. Top service and highly recommended!!!

1 avatar
elisabeth mahouti, France
August 03, 2024
5
Strongly recommended!!!

I must agree with the previous positive reviews. Super stable servers and a reasonable price. Very professional and friendly support, fast network, no downtimes, and cool control panel. What else do you need? Strongly recommended! Thank you.

1 avatar
vasya kizimenko, France
June 24, 2024
5
great and stable hosting

Probably the best customer service I have received from anywhere in a long time. I wouldn't hesitate to recommend them to anyone. Looking forward to a lifetime of service! Overall it's great and stable hosting with fair prices and very good tech support, which is rare nowadays.

1 avatar
james carter, France
May 27, 2024
5
Great price!!!

Excellent customer service, no downtime problems in the 3 years I have been using them. Great price, good response to emails and support questions. They have really fast and helpful customer service and are always very responsive to requests. I highly recommend this company to everyone.

1 avatar
vasyliev perala, France
April 05, 2024
5
is great

I used to have my hosting service with another supplier until I found this was faster. Happy about the performance. The user experience is great and surprisingly, reasonable charge. The service is great, and their support is very timely and knowledgeable.

1 avatar
Robin Scopas, France
February 08, 2022
5
amazing service

I am using their services for the last year without any issue. Definitely can recommend this company to everyone. The speed of my websites has been amazing since I switched from my old host and that was the main factor! Thank you guys, you are the best!

1 avatar
Donald Chox, France
January 08, 2022
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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