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Vietnix Review: Vietnamese Hosting for Every Budget [2024]

Caitlin Greyling Written by: Caitlin Greyling

Vietnix has gained acclaim for offering hosting plans with lower-than-usual rates that still pack on the features. However, as a Vietnamese web host with local data centers only, it’s best suited for websites targeting visitors in the region. That said, its support is very helpful and on par with international hosts.

Overview

A Vietnamese Host With a Lot to Offer Locally and Abroad

Vietnix home page
Vietnix caters to the local and international market with a wide selection of affordably priced hosting and web development services

Vietnix is a full-service web host operating in Vietnam. It offers shared, VPS, and dedicated hosting plans. Interestingly, its shared and VPS plans are further split into types of processors (GPU), hardware (NVMe SSD), and tiers (premium, cheap, or business). These categories are streamlined for either cost, performance, or resources.

One of Vietnix’s biggest draws is its low pricing – oh, and its customer service, as I found out myself. Because it’s geared toward the local market, its website and support is primarily in Vietnamese and prices are listed in the Vietnamese Dong. While the website might be tricky to navigate if you don’t know Vietnamese (though completely accessible via Google Translate), the client portal is available in English. The support team can communicate in English as well.

Only having local data centers in Vietnam, Vietnix’s performance may not be as impressive as a host like Hostinger1, whose international data center network delivers lightning-fast loading speeds globally. Still, I wouldn’t discount this host just yet. Let’s get into it and find out what Vietnix has to offer for your website.

Features and Ease of Use

One of the things I like about Vietnix is how all-inclusive its hosting packages are. From the most basic shared hosting plan, you’ll pretty much get the same features as higher-tiered plans, such as a free SSL, cPanel with Softaculous, and unlimited bandwidth.

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Vietnix shared hosting plans come with a number of free security and caching solutions

Vietnix also offers an uptime guarantee and a money-back guarantee across shared, VPS, and dedicated hosting. The host doesn’t discourage you from opting for a smaller, less powerful, or lower-cost package like some other competitors do. The range of Vietnix hosting plans is quite comprehensive and there are enough variations in resources to cover your exact website needs.

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While it’s nice to have resources allocated for shared hosting, storage space is also important

When choosing a plan, Vietnix will show you resource quotas, including RAM and CPU limits, so you’ll know exactly what you’re paying for. That said, I did notice the storage quotas started a bit low for Cheap shared hosting plans (think 200 MB!). So, if you have a graphic- or content-heavy site, you might need to upgrade to Business or opt for a VPS plan.

Otherwise, the only other feature missing really is a free domain name. However, considering Vietnix’s pricing, it’s not a hassle (nor a huge expense) to purchase this separately. You can also do this here: you’ll have a chance to buy a domain directly from Vietnix when you finalize your hosting. Aside from various .vn extensions, popular international options like .com, .net, .site, .biz, .org, and more are available.

Vietnix Features at a Glance

Free domain name?
Free SSL?
Money-back guarantee 7 days (hosting and VPS only)
Uptime guarantee 99.9%
Control panel cPanel
Data centers 3 in Vietnam

Support

Vietnix offers almost every support channel possible, including live chat, phone, and email – which is a lot more than other international hosts (ahem, not naming any names right now). Still, as impressive as this was, I reached out to see how well this host fared in the customer support department. From a technical perspective, Vietnix support could do with some tweaking.

However, from a human perspective, Vietnix support is (almost) all you could want.

What I mean by this is that it took me a good while to figure out how to navigate the live chat box, given it’s all in Vietnamese. But when I did get through, I was thoroughly impressed by the quality of assistance I received.

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Vietnix support was available after hours – and brilliant, too!

Unfortunately, I contacted Vietnix live chat support – which is only available from 8:00 a.m. until midnight local time – out of hours. Regardless, a welcome reply from an agent popped through in minutes. They were helpful, knowledgeable, and quick to respond. They’re also 100% able to assist in English, which was unexpected.

Pricing

Vietnix is certainly one of the more affordable hosts out there, with basic hosting starting at [-] per month. However, do note that your first term is discounted, with Vietnix’s full price renewal rates jumping to around 30%. Shared and VPS plans don’t need too much of a commitment: 3 months, 6 months, 1 year, 2 years, and 3 years are available. VPS hosting also offers monthly payments. Like most hosts, selecting a longer term of service qualifies you for lower pricing.

If you’re worried about making such a commitment, Vietnix offers both a 100% money-back guarantee and a pro-rated refund. However, the length and specifics vary per plan. For example, VPS and shared hosting plans are eligible for a full refund during the first 7 days of service and a pro-rated refund thereafter for up to 30 days. Unfortunately, this guarantee isn’t applicable for non-hosting services like domains, paid SSL, and license purchases.

Considering its hosting storage limits, Vietnix’s Business shared hosting plans seem the best option and start at $6.10. However, if your site is simple, why not take advantage of the extremely low-cost Vietnix Cheap shared hosting plans? Regardless, just be sure to budget for a domain name. Since Vietnix doesn’t include one for free, you’ll have to purchase it separately.

At checkout, the accepted payment options include bank transfer, credit card, PayPal, MoMo, domestic ATM card, and cash.

A free domain name is included with some hosting plans from Vietnix

Comparison

How does Vietnix match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1VietnixCompareOur Score4.6Compare
1Go4HostingCompareOur Score2.4Compare

Vietnix REVIEW: BOTTOM LINE

From features to support, Vietnix has a lot to offer, making it one of the top Vietnamese hosts to consider. It offers a ton of plans and resources to suit all sorts of websites. Despite this, I’d still recommend Vietnix if your target audience is in South East Asia or a nearby region due to its lack of servers in other locations. If you need more robust hosting geared for international performance, I recommend Hostinger instead1.
Pros Cons
  • Low-cost hosting
  • Quality support
  • Value-for-money features
  • Wide range of hosting types and plans
  • Limited data center reach
  • Low storage limits

FAQ

Does Vietnix offer an uptime guarantee or SLA for hosting?

Yes, Vietnix offers a 99.9% uptime guarantee for all of its hosting plans. If your uptime service falls below this figure, you’re entitled to compensation of 20–100%, depending on the percentage of downtime experienced. Compensation is also paid as a refund to your bank account or the account you specify – not as account credits.

Which control panel does Vietnix offer for its hosting?

You can manage your Vietnix hosting plan with the cPanel control panel. It includes useful tools and software, including Softaculous, which lets you install hundreds of CMSs, apps, and plugins in one click.

Does Vietnix have a free or paid website builder?

No. Instead, Vietnix offers a free themes plugin, which you can use to create a WordPress site. However, do note that you can easily create a site for free using WordPress. Since Vietnix hosting plans operate on cPanel – which includes Softaculous – it’s easy to install the WordPress CMS yourself. Then, use the various themes and plugins to create a site for free.

Which is the best web hosting in Vietnam?

Vietnix is one of the best hosts in Vietnam that can help you establish a strong online presence locally. It has local data centers that can give your website faster load times and a better user experience for your visitors in Vietnam or nearby regions.

But local hosts also have their limitations. Though I was able to access English support after navigating Vietnix’s all-Vietnamese live chat box, you’re not guaranteed this, either. If you want global performance, English support, and a choice of currencies to pay in (exchange rates could hike prices otherwise), you may be better off with an international host such as Hostinger.
Caitlin Greyling Caitlin Greyling
A freelance author, graphic designer, and photographer, Caitlin Greyling writes about web hosting, web builder software, graphic design, tech, and electronics, and has published hundreds of product reviews and comparisons for Website Planet, The Daily Mail, and Durability Matters. Her creative and technical knowledge has been showcased at PictureCorrect, Photutorial, and others. She is currently studying for an NCTJ diploma in journalism. When Caitlin’s not working, she’s exploring nature with her son and dog or relaxing at home with her cat.
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