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SkyNetHosting Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

SkyNetHosting offers plenty of premium features and an uptime SLA. It’s more expensive than some of its competitors, but it might be worth the extra money.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

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To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

SkyNetHosting.Net Inc (SkyNetHosting) was founded in 2004, and it has been providing a range of hosting services ever since. According to its website, this business has more than 100,000 customers in 140 countries, but – despite the flag icons at the top – its website is only available in English.

Features and Ease of Use

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SkyNetHosting sells a range of hosting services, including shared website hosting, SEO hosting, reseller packages, VPS plans, and dedicated servers. To give you an idea, the core features offered by SkyNetHosting include:

  • 99.9% uptime guarantee
  • Daily and weekly automatic backup
  • Domain registration available
  • Up to unlimited add-on domains
  • Free shared SSL certificate
  • Up to 500 GB monthly transfer

SkyNetHosting is notable for the amount of choice it gives you. For example, you can choose to have your server location to be the U.S., U.K., Netherlands, Hong Kong, India, Japan, Australia, New Zealand, South Africa, Brazil, or Germany.

This company also has one of the clearest uptime service level agreements I have ever seen. Although a 99.9% uptime guarantee is not that high by industry standards, you get 10% of your monthly fee refunded if downtime lasts for more than 45 minutes.

Beginner-friendly features are good. The one-click installer provides 300 scripts, and the website building tool comes fully loaded with 1000 ready-to-go website templates.

As part of the standard package, you receive several performance-enhancing features. This includes SSD storage, which is ten times faster than HDD, and the Cloudflare CDN. The CDN caches content near your visitors, ensuring faster delivery, and also provides additional protection against specific types of attacks for your website.

Pricing and Support

Hosting plans are good value-for-money but not necessarily cheap. The prices are actually a little higher than you might expect for a shared hosting company, but are fair enough for the features you get.

You can purchase plans on terms from three months to three years, with larger discounts for longer commitments. You might feel better about making such a significant commitment when you learn that there is a 30-day free trial (so you can try before you buy) and a 30-day money-back guarantee (to get you out if anything goes wrong).

Each of SkyNetHosting’s departments – sales, technical, billing, business development, abuse, and employee relations – has a dedicated email address and specific “opening hours.” There is a comprehensive knowledge base for sales and technical issues, and the technical and sales teams are also available 24/7 by ticket submission.

Overall, I’m impressed with the level of customer service provided by SkyNetHosting. A lady on live chat picked up instantly and answered my question politely and expertly:

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Comparison

How does SkyNetHosting match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1SkyNetHostingCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare

SkyNetHosting REVIEW: BOTTOM LINE

SkyNetHosting has a lot going for it: a wide variety of services and data center locations, excellent customer service, and decent pricing. If you’re looking for a solid host, see SkyNetHosting.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Hosting plans are good value-for-money
  • You can choose from multiple data centers
  • The live chat agent picked up instantly
  • There’s an uptime SLA

Cons

  • The uptime is actually a little low
  • Slightly high prices

FAQ

Does it matter where you host your website?

If you host your website on a server located nearer to your target audience, site visitors will experience faster page loading time. SkyNetHosting offers 16 data centers across the US, Europe, and Asia, so it should be able to offer the best possible loading speed for many locations.

Is shared hosting from SkyNetHosting good for e-commerce?

SkyNetHosting’s cheaper plans offer very little storage space, which could be a problem if you plan to sell more than a handful of products. Many of the alternatives on our list of the best web hosting services offer platforms specifically designed for e-commerce at comparable prices to SkyNetHosting.

Which is better value? SkyNetHosting or Hostinger?

I’d say Hostinger offers superior value. Our Hostinger review recorded superior performance in spite of its lower plan prices. And you’ll find discounts on Hostinger’s already-low prices on our coupon page.

Does SkyNetHosting have cPanel?

Every SkyNetHosting plan comes with cPanel. This is bundled with the Softaculous auto-installer, allowing you to install over 350 apps easily. This includes popular content management systems (CMSs) such as WordPress.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
2.8
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poor customer support

My site has been offline for two days due to lack of payment. I am attaching the paid invoice and that I have made all payments and I have not received a response.

1 avatar
Manlio, Argentina
October 03, 2024
1
1 Year experience with skynethosting.net

Its been 1 year now, tired their service, their uptime and customer support has been good and satisfactory. Their tech support was available 24/7 for fixing issues. Overall am happy so far.

1 avatar
anonymus, Sri Lanka
March 19, 2024
5
poor Support and down time

using the service 2 years they havent proper customer support and many time down the reseller's websites ip route nulled etc.i recommend donot trust on this cheap company very bad experience continues server downWORST HOSTING COMPANY ONLINE. DO NOT TRUST THEM, WORST WORST YOU WILL COME ACROSS

1 avatar
Dev Rohan, Bangladesh
March 23, 2022
1
Decent reseller hosting, but…

Decent reseller hosting provider/price/uptime/support. Been with them for 7 years. They have ended it by suspending all resold accounts and main reseller account sites without warning just because of one phishing page. 2 phishing reports in one year is too much for them. This is the explanation "Upstream provider is strict on such abuse complaints. The server IP was null routed due to abuse. Further abuse complaints will lead to termination of the entire server and we cannot risk it." Public hosting resellers can not prevent abuse. Seems weird that they have so little control over their server/connectivity and so bad "upstream provider" that they are null-routing IPs/servers with many innocent sites and seems ignorant that they have suspended everything (most innocent accounts) + done it without warning + they were communicating the issue very slow even the ticket was in emergency priority. Later the main account was un-suspended but no resold accounts were allowed to be added.

1 avatar
YetAn0therUser
December 19, 2021
3
The technical support is terrible.

I am a client for more than 8 months. The technical support is terrible. They take more than 2 hours to respond. Sometimes more than 5. Servers crash all the time. The last time he was offline for more than 6 hours. No technical support or explanation

1 avatar
Julio Cesar, Bolivia
September 22, 2021
1
Worst service ever

My account was reactivated right away and I and my own clients were happy as well. Now today 20/05/21 I wake up to calls from my clients asking why their accounts have been re-suspended, I then reached out to Sufya and she tells me I have to pay again for the suspension period and I did not understand it I was not using the service in February it was all suspended then I resumed in April, so why do you bill for a period I did not utilize the service? For several weeks I did not use the service because I could not pay due to banks closed on covid 19 lockdown and you guys suspended the service, so why am I paying for a period I did not utilize? To make matters worse that was not explained on your terms and conditions, I even raised a ticket to that effect that our banks are closed in my country and no one explained that I have to pay for data storage as well? You are now shortchanging me as a loyal customer, its either you guys allocate me for the period I know I paid for or I and my friends will definitely leave your service because I cannot pay for a period I was not using the service moreover, I did not bill my clients for that same period as well, Sufya tells me it a normal process, but I have been working with other providers before and there is nothing like this, If it's your normal process why didn't your organization explain it on your T & C's, as far as I know, its mentioned that if an invoice is overdue, you guys delete the account including its data, secondly if it was a matter of paying up for the last period only, why did the account activate on 27-04-21, after my pay up? Listen, it either you activate my account for the period I paid for or I will quit your service right away because at least if you had not suspended the account in February I would have understood I have a backlog, why should I pay for a period you stored data without my knowledge since its not on your terms and conditions, please activate my account or I will just quit and influence other clients I had referred to you guys, it was better if you deleted the account during that period because there is no agreement between us that tell you to store my data after you suspend and there is no agreement to that effect except that you delete and I do not pay for storage but hosting, I have my own data backup, what I know is if it's unpaid you delete, so please activate my account I do not wish to escalate this issue. I requested a grace period due to the covid issue I mentioned and after the period it went back on suspension until I paid on 27-04-21, if you wanted me to pay for the storage you would have mentioned it specifically in that discussion because I would also have billed my clients on that effect then it was simple, the last provider I worked with did not charge for storage after suspension but after an agreed period they would delete and you could resume with your own backup if you resume service, I only left them because your marketing dept said you are the best and for sure your service is great but you are now shortchanging me after paying up, please activate my account so that this gets settled

1 avatar
William Mctaggart, Zimbabwe
May 20, 2021
1
Great support

The only reason I gave it 4 stars is their end user support integration with WHMCS..other than that, extremely professional, and the price can't be beaten for the goodies, the servers are stable, always available on chat, they respond in a mannered professional way.

1 avatar
Ahmed ElSerafy, Egypt
January 24, 2021
4
Very bad Technical Support

When I first joined skynethosting.net, I have noticed that to get an answer when I open a ticket takes about 1 hour to 2 hours, it was ok it didn't bother me too much, cause every time I was getting the help I needed and my problems were solved, but recently, something is wrong, nobody even bothers to answer anymore to your tickets, and you end up waiting for days. I am very disappointed as I really like skynethosting and its future. Hopefully, their support will improve quickly in the near future until I will only give 3 stars just because I will the futures skynethosting offer.

avatar
Paul Edwin Modiga, Great Britain
December 10, 2020
3
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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