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Shellrent Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

Italian hosting provider Shellrent offers high-performance hosting solutions to diverse clients. This company has a number of accreditations to its name.

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Overview

shellrent main1
To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Since starting out in 2006, Vicenza-based Shellrent has offered different types of hosting and associated services to a large number of clients with varied requirements. According to its website, this host handles 22,000 support requests annually, and it activates 90% of its services within one hour. Shellrent has accumulated several accreditations and registrations that enhance its credibility.

Shellrent’s website is in Italian.

Features and Ease of Use

Screenshot 2019-07-23 at 09.28.58

Shellrent offers eight shared hosting packages (four Linux, two Windows, and two Plesk), four cloud server packages, seven private cloud packages, and twelve dedicated server packages. Although reseller packages are also advertised, you can’t get any details without filling out a contact form (and even then I received no response).

The Linux hosting packages provide you with:

  • Unlimited space and traffic
  • Up to unlimited MySQL databases
  • Weekly backups (with daily and monthly options on the highest plan)
  • One domain (for the first year)
  • Let’s Encrypt SSL certificate
  • Email service with antivirus and antispam

The auto-installer enables you to easily install your preferred CMS without needing any technical knowledge, and the SSL certificates will ensure the security of your site. SSDs guarantee top-notch performance and reliability in comparison to traditional HDDs.

Pricing and Support

Screenshot 2019 07 23 at 12.29.58

Shellrent’s Linux shared hosting plans are cheaper than the average market price. You can pay in euros on terms from annual up to quinquennial by bank transfer, debit/credit cards, digital wallet, or PayPal. You get a 30-day money-back guarantee that gives you a month to see if this is the host for you.

You can contact the 24/7 customer support desk by telephone, ticket, live chat, online form, and even fax. Unfortunately, my contact form submission seemed to fall on deaf ears. Fortunately, the Guides & Documentation page provides several useful tutorials for self-help purposes.

A free domain name is included with some hosting plans from Shellrent

Comparison

How does Shellrent match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1ShellrentCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

Shellrent REVIEW: BOTTOM LINE

If you’re looking for an Italian hosting provider that offers several services at low prices, it could be worth checking out Shellrent. For me, the main letdown is the poor support response.

Shellrent might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • A wide range of plans on offer
  • Cheap pricing
  • Several accreditations and registrations
  • 30-day money-back guarantee

Cons

  • Unresponsive customer support
  • Accepts only euros
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
4.2
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Finora tutto bene

Sono cliente da circa un anno e ho provato diversi hosting provider con la mia azienda. Ho usufruito solamente una volta dell’assistenza tecnica della Shellrent utilizzando il pannello di controllo che permette di telefonare e aprire ticket. Avevo perso tutte le password di accesso al mio sito e mi hanno sistemato tutto cambiandole. Il servizio non è male, e il pannello di controllo è carino anche se è davvero zeppo di funzioni. Direi che lo consiglio più di altri.

1 avatar
Pietro Biasotto, Italy
July 30, 2020
4
Assistenza rapida e precisa

Hanno risolto il mio problema in giornata in un paio di ore. Mi hanno inviato l’informazione pertinente per la soluzione del mio problema. Cosi ho potuto utilizare la mail in Gmail in combinazione con i servizi Shellrent per una migliore gestione della mia azienda.

1 avatar
Karyme, Italy
July 30, 2020
5
Pessima assistenza tecnica

I servizi sono ottimi e con dei prezzi molto concorrenziali. Purtroppo l'assistenza tecnica è la nota dolente di questa azienda. Evitiamola di chiamare assistenza, perché non sembrano minimanente intenzionati a risolvere i tuoi problemi, anche se a volte sono causati proprio da loro. O li chiami con l'assistenza a pagamento o ti arrangi. Complimenti.

1 avatar
Andrea, Italy
July 20, 2020
2
Niente male

Non conoscevo questo Hosting Provider e mi sono deciso a provarlo visto che era consigliato su WebSitePlanet. Devo dire che è davvero ottimo, attivazione in pochi secondi e supporto tecnico esageratamente preparato. Il pannello di controllo a differenza di altri è proprietario e ha tante funzionalità che in giro non si trovano, a me interessava specialmente dnssec!

1 avatar
Luca Di Santa Maria, Italy
July 15, 2020
5
Un hosting con una buona assitenza

L’assistenza risponde in tempi brevissimi e nella maggior parte delle volte, già dal primo messaggio il problema è risolto. Rapporto qualità e prezzo dei servizi offerti è tra i migliori del web. Mi hanno seguito anche per servizi “su misura” per la mia azienda in maniera impeccabile. Per ora nessun problema degno di nota.

1 avatar
Riccardo Speggiorin, Italy
June 05, 2020
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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