RollenHost is a web hosting company based in the United Arab Emirates. The vendor provides an array of internet services including dedicated and VPS server solutions, shared hosting and reseller services. The vendor states on its website that its servers are located in Europe but does not specify the country and/or city. The RollenHost website is only available in English.
Features and Ease of Use
RollenHost hosting solutions come with the following standard features:
- cPanel control panel
- Unlimited MySQL databases
- Unlimited subdomains
- Instant setup
- Free migration
- 99.9% uptime
- Daily backups
RollenHost shared hosting solution comes in four packages named based on the disk space included: 5GB Space, 10GB Space, 25GB Space, and 50GB Space. The 5GB Space is the basic package. It comes with 50GB bandwidth, unlimited MySQL databases, and unlimited subdomains.
The most advanced package is the 50GB Space. It includes 500GB bandwidth, unlimited MySQL databases, and unlimited subdomains. All the shared packages use the cPanel control panel.
Shared and reseller hosting clients have access to backup services; the vendor includes automatic daily backups in these two hosting plans. However, the hosting provider does not offer backup services for its VPS and dedicated server solutions. It is the responsibility of the clients to perform and store backups of their websites data.
RollenHost VPS servers run on CentoS/Ubuntu operating system and have full root access. The firm offers Intel Quad Core processors for its dedicated servers. The VPS and dedicated servers come with an IP address. The vendor doesn’t seem to offer SSL certificates even as paid addons.
Pricing and Support
When considering the hosting solutions and the apparent feature restrictions included, RollenHost’s prices stand out as notably higher. A clear example of this is the disk space restrictions imposed on all its hosting plans.
All their prices are listed in dollars. RollenHost offers inflexible billing cycles; the shortest period customers can commit to a hosting contract with this vendor is one year. The firm has no money back guarantee. On its home page, the vendor claims to offer a 100% network uptime guarantee. However on its service pages, it lists its network uptime guarantee significantly lower at 99.9%.
It offers a free domain for each shared and reseller hosting plan purchased. For VPS and dedicated servers clients, the vendor offers free setups.
You can contact RollenHost technical team via its ticketing system. The vendor has no email, telephone or live chat support and does not offer round the clock support. The vendor’s technical support team takes unnecessarily long to respond and sometimes they don’t respond at all. I sent a query via its ticketing system but never received a response.
The vendor also has an empty knowledgebase section on its website.
