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Radial Host Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

Romanian hosting provider Radial Host offers some appealing hosting plans that come with a 30-day money-back guarantee and up to 12 months’ free hosting. However, I was unable to contact the company.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Radial Host features1
To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

Romanian web hosting company Radial Host has its office in the city of Pitesti. This company offers shared web hosting, reseller hosting, VPS, and dedicated servers, plus domain registration, transfer, and renewal services. Radial Host’s website is in Romanian.

Features and Ease of Use

Radial Host offers six shared hosting plans, three reseller plans, three VPS plans, and three dedicated server plans. The shared hosting plans provide you with these features:

  • CloudLinux OS
  • 4 to 8 hosted domains
  • cPanel control panel
  • 1 GB to 5 GB disk space
  • 15 to 40 MySQL databases
  • Unlimited monthly traffic
  • Unlimited email and FTP accounts
  • PHP 5.x + Zend Optimizer
  • Cron jobs
  • Daily, weekly, and monthly backups

Setting up your website is made easy thanks to the RVsitebuilder website builder and the Softaculous one-click installer with hundreds of installation scripts for apps such as WordPress. Alternatively, Radial Host offers WordPress setup services.

All the plans come with security features such as a firewall, antivirus, antispam, and configurable protected directories, plus AWStats for useful insights into your web traffic. You can enjoy better security and performance because this host uses the LiteSpeed Web Server with storage in a RAID 1 configuration. You get a 99.9% uptime guarantee, which is about the industry average.

Pricing and Support

Radial Host’s shared hosting plans are priced competitively. You can save more by making a longer-term commitment of two years (for six months free) or three years (for one year free). You don’t get any discounts with the shorter quarterly, semi-annual, or annual billing cycles, although you do get a free .com or .ro domain when you subscribe to some plans for a year.

You can make payments in euros or Romanian leu using PayPal, bank transfer, credit card, or EuPlatesc.ro card. The availability of a conditional 30-day money-back guarantee depends on the product, and you’ll need to contact customer services to obtain a return authorization number.

Radial Host claims to offer 24/7 guaranteed support via telephone, ticket, fax, email, live chat, or online form. However, the live chat was unavailable when I wanted to try it, and my ticket submission failed to secure any response. For self-support, there’s a frequent questions section, but it’s almost empty:

Radial Host support

Comparison

How does Radial Host match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Radial HostCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare

Radial Host REVIEW: BOTTOM LINE

Whether you want shared hosting, reseller hosting, VPS, or dedicated servers, you can get it all at Radial Host. With a 30-day money-back guarantee and up to twelve months’ free hosting, its hosting plans are appealing. However, I’d feel better if I was able to contact the company’s customer support desk.

Radial Host might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • A variety of hosting plans
  • Competitive pricing
  • 30-day money-back guarantee
  • Free hosting for up to twelve months

Cons

  • Only 99.9% guaranteed uptime
  • Live chat not available 24/7
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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