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NextGen Review 2024 – Is It Worth It?

Solomon Ndung'u Written by: Solomon Ndung'u

NextGen is a Pakistan-based web hosting company with a worldwide market share in several countries: the U.K., Saudi Arabia, Kuwait, and the U.A.E. With just over four years in the hosting space, the company has grown exponentially, hosting 50+ government organizations and over 1,500 customers worldwide.

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Overview

nextgen main1
NextGen is a fast-growing IT company based in Islamabad, Pakistan. The hosting firm was founded in 2015. With its operations spread in other countries worldwide, NextGen has always stood by its core values to deliver excellence while keeping up with the latest hosting technology. Currently, the hosting provider is trusted by more than 1,500 customers in both local and international markets. It sells web hosting, website development, mobile app development, and SEO services.

Features and Ease of Use

NextGen features.png1_.png

NextGen’s personalized all-in-one hosting solutions are equipped to help you grow your business accordingly. The hosting solutions come with the following standard features:

  • 99.9% server uptime guarantee
  • Free Let’s Encrypt SSL certificates
  • Free .com, .net domain names
  • Great for static and dynamic websites
  • One-click installation of WordPress, PrestaShop, Joomla, and many more
  • Free website migration
  • SSH access

NextGen uses standard top-of-the-line hardware infrastructure: Dell hardware servers with the latest generation Intel E5 processors and SSD NVMe hard drives in RAID-10 arrays. This offers top-notch performance and page loading speeds of its customers’ websites.

Setup is fast and easy, and as soon as your payment has been processed, the hosting company instantly connects you online. At all account levels, customers get access to the latest cPanel control panel with an easy-to-use web interface that plays a lot of roles as far as running and managing your website is concerned. It helps you set up your website, email accounts, and databases and users can easily install over 200 applications with just one click.

While online attacks have become increasingly popular on the internet, with NextGen web hosting services the hosting solutions are offered with secure DDoS protected network, email spam protection, and SSL certificates to encrypt your website.

Also, to help safeguard its customers’ website data, the vendor provides free automatic daily and weekly backups. However, the backups come with up to 10GB storage space, which might be limited to store large website files.

Pricing and Support

NextGen support1

NextGen hosting prices are pretty low. Nonetheless, the starter plans are offered with annual billing terms, while only the advanced ones come with monthly subscriptions. Prices are listed in two currencies: U.S. dollars and Pakistani rupees.

The hosting provider does not compromise on its server availability and it offers a 99.9% uptime guarantee. Moreover, its hosting solutions come with a 30-day money-back guarantee.

NextGen’s customer support desk welcomes communication from potential and current customers through telephone, email, and live chat. However, the hosting company has not yet established a functional link to its ticketing system. Please feel free to contact us using any of the provided channels, and we’ll be more than happy to assist you.

As advertised on its website, the technical support staff is available 24/7 to not only listen to your problems but solve them too.

I opened a ticket on this vendor’s website and received a response within just over 40 minutes.

nextgen email recieved

When I tried to access the knowledge base section, the site was unresponsive. This leaves DIY customers to only depend on the FAQ section.

Comparison

How does NextGen match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1NextGenCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

NextGen REVIEW: BOTTOM LINE

The recent entry of NextGen has not stopped the company from taking its hosting services to the next level. Its decision to invest in top-of-the-line hardware servers with SSD NVMe hard drives has played a major role in overseeing its hosting operations reach as many customers as possible.

Pros

  • Top-of-the-line hardware infrastructure from Dell
  • cPanel control panel with easy-to-use web interface
  • Free automatic daily and weekly backups
  • 30-day money-back guarantee

Cons

  • Link to ticketing system is invalid
  • Backup storage limited to 10GB space
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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One of the best customer support

I found nextgen is very responsive in customer support. They are very helpful guys, even go for the extra mile to solve the issues that are even their created. I am using shared hosting and fully satisfied with the performance, I did not see such power in shared hosting anywhere else.

1 avatar
Farah Khan, Pakistan
April 25, 2020
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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