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Network Solutions Review 2024 – Is it Worth Trying?

Hendrik Human Written by: Hendrik Human

Whether you want a website built and hosted for you, a beginner-friendly website builder, or simple shared hosting, few hosting providers offer as many avenues for first-time or inexperienced hosting customers to get their website online as Network Solutions.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

networksolutions feat1

Network Solutions is one of the oldest web hosting companies in existence, however, it was acquired by Web.com in 1997. It offers a wide range of web hosting-related services which include domain registration, shared hosting, website design, E-commerce and SEO services, and more.

Features and Ease of Use

Network Solutions will help you get your foot in the door online with your own website with the following features:

  • 99.99% Uptime
  • Free .com domains
  • Multisite hosting with up to unlimited domains
  • Free Xpress SSL certificates
  • Host up to five WordPress websites and unlimited other sites
  • CodeGuard backup solutions
  • Up to unlimited storage space
  • Unlimited data transfer

First of all, Network Solutions can do way more for you than just provide hosting. It also offers website design, SEO, and even E-commerce setup services.  You can have the vendor build and set up a complete website or store for you and then host it on its servers for a completely hands-off approach.

For cloud hosting, you can also ask Network Solutions to install whatever CMS you want, or even use the beginner-friendly website builder available. The company has also partnered up with great providers like CodeGuard and SiteLock that can give a powerful backup, performance optimization, and security tools.

A standout feature of the hosting is that all packages come with unlimited bandwidth. The storage is slightly low with the entry-level plans but gets better with some unlimited options as well. With SSL certificates, domain registration, and even email hosting, it seems to tick all the boxes when it comes to hosting a modern website.

Pricing and Support

Picking a package from Network Solution’s straightforward selection of cloud-based and WordPress hosting plans should be a breeze. Although the prices may not be the lowest, they are still affordable for those seeking budget-friendly, entry-level hosting. When you add a product to your cart, don’t be surprised if you see additional charges in your order. This is simply because Network Solutions itemizes the pricing for all components included in a hosting package.

So, although it technically charges you for an SSL certificate, SiteLock, and possibly some other features, this is included in the pricing you see on the website.You also receive a free domain for the first year of hosting if you choose a term of at least a year. Long-term hosting is also discounted; only slightly for normal shared hosting, but heavily for WordPress hosting.

For what you pay, the pricing is worth it, although I feel it gets more worth it the more expensive the plan is. There’s a 30-day money-back guarantee on all hosting packages as well. If you want a easy-to-use drag-and-drop builder with an all-inclusive hosting plan, you can also go with the website builder packages, which are very affordable.

Support can be a little confusing, as a lot of it seems to be handled by parent company, Web.com. It also provides a huge number of email and phone channels to contact specific departments for specific reasons. The service itself is neither here nor there, the response times are decent but not great (between a few hours to a day), and the staff are helpful and polite, while not going above and beyond. However, as they are developers themselves, they tend to be quite knowledgeable. They just sometimes fall short when it comes to replying to all support queries.

network-solutions-overview2

There’s a good knowledge base too, although the topics can be a bit technical and complicated. Fortunately, they also provide video tutorials, which are very handy.

Comparison

How does Network Solutions match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Network SolutionsCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

Network Solutions REVIEW: BOTTOM LINE

If the prospect of hosting your first website seems daunting, then Network Solutions can provide you multiple affordable ways to host your own site. However, don’t expect top-shelf support or the most feature-rich hosting environment.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • 30-day money-back guarantee
  • Free domains and SSL certificates
  • 24/7 live chat and phone support
  • Free SiteLock and CodeGuard with some plans

Cons

  • No dedicated servers or VPS hosting
  • No live chat support
Hendrik Human Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here – to help make it fun and easy for you too.
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Clueless

I have had an account with them for years and have had nothing but trouble with their "technical support staff" - They spam your email, but cannot understand the basics of SMTP transfers. Recently, it took me 2 HOURS to get the person to understand that I needed help with tracing an email that I sent THROUGH their service that I was paying for (have "professional email"). They claimed that they could not provide me with ANY tracing information, including the hand-off date/time/IP of recipients system - claimed it was "secret"???!!! You know, every "Received" line in every Internet email. They're claiming, and I have evidence and proof, that SMTP transfers are secret and they cannot release any information related. One can only conclude that they're dropping emails from their customers and refusing to fess up. Early on, I had one of their "expert managers" tell me that an email address of "[email protected]" was not a ligament. I guess every government email address is wrong. Also, note that 3 out of my 4 calls to "technical support" were hangups. The last one I hung up after on hold for 40 minutes. When I called their new sales staff, they claimed that it was "normal" to be on hold that long. I should have known that once they got bought out, and the massive email changes they've gone through, they would go down the road of AOL. This is NOT a good nor professional hosting provider.

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G Pfister, USA
December 10, 2020
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