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NetVirtue Review 2024 – You Get What You Pay For

Sandra Tanoto Written by: Sandra Tanoto

Net Virtue is an Australian web hosting provider established in 2011. They own and operate their own network as well as servers located in Sydney, Melbourne, and Brisbane.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Featuring high-performance SSD servers and a resource booster to handle surges in traffic, Net Virtue offers beginner-friendly shared hosting plans. The Australia-based company also has a range of VPS, reseller, and dedicated server hosting packages, so you can safely and easily scale up your hosting as your business grows.

Features and Ease of Use

Net Virtue boasts a range of shared cPanel, VPS, reseller, and dedicated server hosting packages. This variety means that small websites that start out with Net Virtue can scale up their plans as their needs grow.

Net Virtue’s Economy cPanel shared hosting plans are well-designed and feature-rich. These are designed for personal websites and blogs, so bear in mind that the uptime and resource allocation isn’t as great as their Business plans. With their entry-level Lite plan, you receive:

  • 1GB Enterprise SSD storage
  • 100GB monthly bandwidth
  • Unlimited email accounts
  • Unlimited MySQL databases
  • 10 SMS credits
  • 99.5% uptime SLA

The free SMS credits are a unique perk; Net Virtue offers this in every shared and reseller hosting package. Note that none of the Economy plans include a free domain registration, so you’ll have to purchase this elsewhere.

All shared cPanel hosting plans feature the LiteSpeed Web Server, which runs up to nine times faster than your usual Apache Web Server. You also have access to their website builder, a one-click installer with 100+ applications, free daily backups, and multiple server locations across Australia.

User reviews on the performance of their shared SSD servers are mixed. Several report that they experience much faster loading speeds after moving to Net Virtue, but a few with WordPress installations say that their websites have become noticeably slower over time. This may be attributable to WordPress’s open-source configuration and many third-party scripts.

Their Business cPanel plans take your hosting a notch higher. This comes with a 99.99% uptime SLA, along with 24/7 priority support and 75% fewer accounts than Economy shared servers. The Personal plan is designed for startups and affords 5GB storage, unlimited bandwidth, unlimited email accounts, unlimited MySQL databases, and a free SSL certificate.

Net Virtue11

You still have access to their WYSIWYG website builder, so you can launch your business website quickly and easily. Plus, all Business plans come with a resource booster, which allows you to double your resource limits during peak traffic periods up to three times a year. (If you’d like to keep it permanently boosted, you can do so for an additional fee.) Like the Economy plans, you have a choice of server location (either Sydney or Melbourne), so you can choose what offers your customers the lowest latency.

Pricing and Support

Net Virtue’s Economy cPanel plans offer the best value for money given the resources and features included. Not many web hosting providers will offer you SSD storage and LiteSpeed Web Server in that price range.

However, if you’re planning to start an online store or a content-rich content website, the Economy plans will be inadequate. For one, they don’t include SSL certificates. With only a 99.5% uptime SLA, customers will be less than pleased with the availability of your website. You’ll have to opt for their Business cPanel plans instead – but while these are still affordable, they aren’t the most inexpensive in the market. The one advantage you will have is that Net Virtue’s servers are hosted in Australia, so if your customers are located there, you’ll get better loading speeds compared to a web host located in North America or Europe.

The level of support you get depends on the plan you choose: Business plan customers are given a higher priority than Economy plan customers. That said, even on the Economy plan, their support team is still highly responsive. On most occasions when I submitted a ticket, they got back to me within 10 minutes.

24/7 support is available via phone, a ticketing system, and email. They also have a live chat, but this is only open during Australian business hours Monday through Friday.

How much does NetVirtue cost?

NetVirtue offers plans from $7 to $37. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which NetVirtue plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. NetVirtue can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from NetVirtue here.

How good is NetVirtue’s customer support?

NetVirtue is not ranked as one of our top web hosts. But that can also be a result of NetVirtue being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does NetVirtue match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1NetVirtueCompareOur Score4.4Compare
1Go4HostingCompareOur Score2.4Compare

NetVirtue REVIEW: BOTTOM LINE

Net Virtue is a reputable and high-quality hosting provider for the Australian market. Their plans can be a little pricey for business customers, but the feature set offered makes the higher price tag worthwhile.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Friendly, highly-responsive support
  • Free SMS credits in all shared hosting plans
  • LiteSpeed Web Server
  • Resource booster available

Cons

  • Live chat only available during business hours
  • Business plans are on the pricier side
Sandra Tanoto Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.
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nvX Hosting – Not a 99.99% uptime, no failover solution

Terribly disappointed with their product 'nvX Hosting', their server went down twice out of the blue with no prior communication, there is no failover plan and no ETA on when the issue will be resolved. No apologies as well, and when I brought up the advertised headlined 'Australia's finest web hosting with a 99.999% uptime SLA and 24/7 Priority Support.' which is a fake statement

1 avatar
Not happy customer, Australia
May 05, 2021
1
great support

Being a small business owner with two wordpress websites they've been invaluable in helping me make sure sites are up and loading fast. Their support is very quick at sorting out any problems without paying for expedited response times. Highly recommended, although not the cheapest.

1 avatar
anonymus, Australia
December 29, 2020
5
Long time customer experience

I have been with NetVirtue for over 5 years and I can say that these guys are legit. If you are after the CHEAPEST hosting in the market, then NetVirtue might not be a good fit, however, if you value QUALITY SERVICE and UPTIME then NetVirtue is the for you. I have found that the guys at NetVirtue go above and beyond in order to offer a great customer experience. Highly recommended.

1 avatar
Luciano Devoto, Australia
May 28, 2020
5
WORST , TERRIBLE COMPANY to Host, SCAMMERS

They illegally copy websites, customer support is WORST, they claim it 24/7 customer support, No they are not. Online live chat guy is so rude. NetVirtue performance of their servers has gone downhill. Reliability is a massive issue. Wouldn't recommend at all. Should have option to give 0 Stars.

avatar
Andrew Koot, Australia
April 05, 2020
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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