Hosting firm Neohost was founded in 2010. It provides standard shared hosting, VPS with KVM hardware virtualization, and dedicated servers, to Russians and Ukrainians with large websites.
Neohost’s website is in Russian, and its servers are located in Ukraine. Customer support is provided exclusively via tickets.
Features and Ease of Use
Neohost’s shared hosting is designed for individuals and business wanting to host multiple websites. Managed by ISPmanager control panel, all shared hosting accounts include the following features:
- Unlimited subdomains
- Unlimited FTP accounts
- Unmetered traffic
- phpMyAdmin
- Convenient file manager
If shared web hosting isn’t sufficient for your needs, you can scale up to VPS/VDS with HDD or SSD storage. These let you choose your operating system (including Windows), and you can manage your server using the free Vesta control panel or by buying a license for ISPmanager. Benefits of a VPS include full root access and the ability to acquire additional IPs and extra storage.
For even bigger businesses that operate large websites, it makes sense to go for a dedicated server instead. In this case, all the resources (bandwidth, memory, and CPU) belong to you. You can choose your operating system and database server, and which programs you want to install.
I’m always skeptical of web hosts’ uptime claims, so sometimes I like to put them to the test by monitoring the uptime of the host’s own website. During a 24-hour period, I observed an impressive 100% uptime for Neohost’s website:
Pricing and Support
You get what you pay for with Neohost’s virtual Unix hosting. The basic 1G plan lets you host just one database-driven website, and you can unlock more resources (databases, disk storage, and multiple website hosting) as you move up the hosting scale.
The higher plans include a 7-day free trial, which gives you some time to decide if this is the host for you, followed by a very generous 45-day money-back guarantee (on annual plans) which gives you yet another opportunity to get out if you change your mind. Sign up on billing cycles from one month to one year, and pay via WebMoney, Bitcoin, credit card, Privat24, or LiqPay.
Before becoming a customer, you can contact this company via live chat. Subsequently, technical support is exclusively ticket-based. I logged into my account and received a reply within 37 minutes of raising a test ticket:
When it comes to self-support, you’ll be disappointed because the knowledge base link seems to lead nowhere.
