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Namespro.ca Review 2024 – Does It Live Up to Its Reputation?

Hendrik Human Written by: Hendrik Human

For straightforward, high-quality Linux or Windows shared web hosting in Canada, the CIRA-accredited Namespro.ca is a superb hosting provider with a long and trusted track record.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Founded in 2003, Namespro.ca is a Canadian owned, CIRA accredited hosting provider with rock-solid credentials. Although they only provide shared web hosting products, they put everything into making these products as high-quality as possible with useful software, great customer service, and a range of value-added services.

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Features and Ease of Use

Namespro keeps it simple by providing a standard hosting service with few outstanding features:

  • Domain registration (not included with pricing)
  • DNS hosting/management provided for free with domain registration
  • Private WHOIS
  • Email hosting
  • Programming support with Perl, PHP, Python, Javascript, etc. pre-installed

The following additional features make their products useful and easy to use:

  • 1-Click Software: WordPress, Joomla, Drupal, and other hosting applications can be easily installed as soon as your hosting is provisioned
  • Plesk or cPanel: These popular hosting panels are provided for Linux (cPanel) and Windows (Plesk) hosting
  • SEO and marketing tools: Optimize your web hosting’s search engine ranking, and increase your traffic using tools cPanel and Attracta

Namespro.ca makes it easy for almost anyone to purchase and set up a hosting solution with one-click installation of hundreds of hosting applications. The only downsides are the dated website and relative lack of CMS-specific hosting solutions.

Pricing and Support

The great news is that you can try Namespro.ca relatively risk-free thanks to their 30-day money back guarantee. While they only offer shared web hosting on Linux or Windows, you can purchase additional value-added services such as email storage, DNS hosting, and private WHOIS.

The Linux hosting options are almost unlimited in terms of disk space, monthly traffic, email accounts, databases, FTP accounts, and subdomains. And you can one-click install multiple hosting applications such as WordPress and Joomla. The options are:

  • Classic: Single-domain with only annual billing
  • Plus: Multi-domain with up to three domains and a choice of quarterly, semi-annual, and annual billing
  • Ultimate: Multi-domain with unlimited domains and a choice of quarterly, semi-annual, and annual billing

The Windows hosting options provide tiered resource limits according to your pricing plan. Solutions run on Microsoft IIS servers with ASP/ASP.NET environments, and they come with the Plesk control panel. The options are:

  • Value: 5 GB storage and 50 GB traffic
  • Starter: 10 GB storage and 100 GB traffic
  • Professional: 2 GB storage and 200 GB traffic
  • Premium: 3 GB storage and 300 GB traffic

Namespro offers its products at highly competitive rates within the industry, particularly when you take into account the unlimited Linux hosting features and the reasonable limits for Windows hosting. Additionally, you have the option to include unique IPs for SSL, advanced mailing lists, or database storage.

All hosting plans come with 24/7/365 one-to-one technical support, which you can access via multiple ticket and email channels. Support staff are very helpful, but response times can vary, and you can only use the phone support line to report abuse! The knowledge base is good but not great.

How much does Namespro.ca cost?

Namespro.ca offers plans from $5 to $20. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which Namespro.ca plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. Namespro.ca can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from Namespro.ca here.

How good is Namespro.ca’s customer support?

Namespro.ca is not ranked as one of our top web hosts. But that can also be a result of Namespro.ca being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does Namespro.ca match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Namespro.caCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

Namespro.ca REVIEW: BOTTOM LINE

Namespro.ca’s shared web hosting products come with great out-of-the-box features and handy additional services that you can use to tailor a solution to your needs. It’s just a pity they don’t offer a wider range of hosting options.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Generous, unlimited Linux hosting
  • Add-on resources and services available
  • Free DNS management
  • Windows or Linux hosting

Cons

  • Only a 99.9% uptime guarantee
  • No live chat or phone support
Hendrik Human Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here – to help make it fun and easy for you too.
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Not great hosting

For hosting, they are just resellers and servers are in the US. Their website has looked the same for many years (not even mobile-friendly). How they survive on domain registration is a mystery, but for hosting, there are many other options with much better prices and support. I had requested support for a very specific technical hosting issue. The last I heard was that they couldn't accommodate the request (in itself strange since it was a cPanel issue the previous web hosting company didn't have). After supplying specific details about my request to aid the troubleshooting and giving ample time to reply, I heard nothing back. As I needed the full functionality of the hosting restored immediately, I had to move the hosting. After moving the hosting, I informed NamesPro. They claimed they had replied to my support request, although that reply was never posted on the support ticket. At that time, the 30-day money-back guarantee had expired and they refused a refund and even alleged the issue had been resolved. Had they offered direct cPanel transfer as many other web hosting companies do, the technical issue that I experienced wouldn't have happened.

1 avatar
CAK3, USA
June 28, 2021
1
Great support

Been using them for quite a few years now. Service is hands-on 5 stars. I suspect that it's the owner doing the support. Support tickets are answered immediately mostly with a 'What's the domain? I'll have a look and fix whatever problem it is you're having'.

1 avatar
anonymus, Canada
August 13, 2019
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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