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HostXnow Review 2024 – Why You Should Avoid It

James Guill Written by: James Guill

HostXNow offers both WordPress and cPanel hosting with generous features and free SSL certificates. They provide the tools necessary to build most small and medium-sized websites.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

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HostXNow is a U.K. based company that’s been offering web hosting services since 2009. Offering both cPanel and WordPress hosting, they provide fast website creation and hosting that more than capable of handling most small to medium sized websites.

Features and Ease of Use

HostXNow offers the option to create a website using either cPanel hosting or WordPress hosting. Regardless of the plan you choose, you have the following standard features:

  • Unlimited bandwidth
  • Pure SSD NVMe storage
  • 2 to 4 Full CPU Cores
  • Softaculous software installer
  • SitePad website builder

Softaculous allows you to perform one-click installs for programs such as WordPress and Joomla on cPanel hosting. WordPress hosting comes with WordPress pre-loaded. The SitePad website builder is a ‘point and click’ web builder with 289 responsive themes and over 40 widgets that can add a variety of features to your website, such as image galleries, video, and more.

Also, HostXNow offers the following value-added services:

  • Unlimited email and FTP accounts
  • Unlimited MySQL databases
  • Daily backups
  • Free SSL certificates

Most hosting companies don’t offer unlimited email accounts or FTP accounts for all services. Few provide free SSL certificates standard. This feature alone can save you from $30 to $3,000 depending on how many websites you host that need an SSL certificate.

For cPanel hosting users, both the SitePad website builder and Softaculous installer are simple to use and will have your site online in minutes. If you choose WordPress hosting, you will have the advantage of setting your site up using a wide variety of WordPress templates.

Pricing and Support

HostXNow offers two types of shared hosting: WordPress, and cPanel. Both types offer four plans with a 30-day money back guarantee and only a couple of differences that are outlined below:

Small Medium Large Performance
Storage 10GB 20GB 50GB 100GB
Concurrent Connections 50 50 50 100
Domains 10 20 Unlimited Unlimited
Dedicated RAM 2GB 2GB 2GB 4GB

The available storage and concurrent connections may present limitations based on the number of sites you host. For instance, with the Small plan, 10GB should suffice for a single website, but if you host ten sites, the average storage per site will be reduced to 1GB. You’ll encounter similar issues across all plans.

Next, the concurrent connection is a major concern for anyone looking to host a site that may need to support a large number of customers at once. If you have a webstore and hold Black Friday sales, if you have more than 50 people trying to access your site at once, they may run into problems.

HostXNow offers solid support but is lacking in one area. They presently do not provide phone support. Instead, they use live chat support and online ticket support. They also have a searchable knowledge base that’s good for some basic questions. The technical side of their knowledge base is limited to cPanel, DNS changes, FTP, Private Nameservers, and phpMyAdmin.

One area that’s most impressive is their video tutorial section that provides hundreds of tutorials for various features, CMS installs, email platforms, and more. Also, they offer an uptime reporting page that gives you the status of all servers, the overall uptime, and any outages on the servers. Their uptime at the time of this report is 99.9978%

How much does HostXnow cost?

HostXnow offers plans from $3 to $51. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which HostXnow plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. HostXnow can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostXnow here.

How good is HostXnow’s customer support?

HostXnow is not ranked as one of our top web hosts. But that can also be a result of HostXnow being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does HostXnow match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1HostXnowCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

HostXnow REVIEW: BOTTOM LINE

Let HostXNow Be the X Factor in Creating Your Website

With multiple hosting choices, simple website, software installers, and free SSL certificates, HostXNow can handle most small to medium-sized websites.

HostXNow might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Unlimited bandwidth
  • Free website builder and CMS installer
  • Daily Backups
  • Free SSL Certificates

Cons

  • Restrictive concurrent connections
  • No phone support
James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.
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