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HostOnion Review 2024 – Is It Worth It?

Mark Holden Written by: Mark Holden

It’s a pity that HostOnion’s otherwise acceptable hosting plans are let down by poor pricing and ever poorer pre-sales support.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Features 31
Indian hosting provider HostOnion was founded relatively recently in 2017. It offers a variety of hosting solutions, including shared hosting, WordPress hosting, VPS hosting, dedicated servers, and domain registration.

All of HostOnion’s servers are located in France and the Netherlands, and its English-language website presents prices in U.S. dollars.

Features and Ease of Use

HostOnion’s three shared hosting plans begin with the Basic plan that is free for the first month. The more advanced Deluxe and Premium plans provide unlimited storage and monthly bandwidth but different numbers of hosted websites.

These features are common across all plans:

  • Free SSL certificate
  • 99.9% uptime guarantee
  • Free domain with annual billing (but not on the Basic plan)
  • Weekly backups
  •  cPanel control panel
  • Softaculous installer
  • Free website builder (except for the Basic plan)
  • Free website migration (except for the Basic plan)

The popular cPanel control panel provides a user-friendly interface for managing website files, FTP accounts, domains, subdomains, email accounts, and other aspects of your hosting. The control panel incorporates the Softaculous installer that helps you install a plethora of popular apps — such as WordPress, Joomla, Drupal, Magento, PrestaShop, Typo3, and phpBB — with a single click.

HostOnion offers not only apps for creating a CMS-backed website but also provides a free website builder featuring hundreds of ready-made templates. With this user-friendly tool, anyone can build a professional web presence through a simple drag-and-drop process, eliminating the need for being a website designer or developer.

Pricing and Support

HostOnion’s prices are comparable with competitors. You can choose to be billed monthly, quarterly, semi-annually, or annually, and the 30-day money-back guarantee should make you feel better about taking the annual option (because you could get out early if anything goes wrong).

Within India, you can pay by PayPal, bank transfer, or Instamojo, but anyone outside the country has to use PayPal.

While the website itself contains plenty of information, the knowledge base is relatively bare. And although the contact channels include telephone, ticket, email, and live chat, contacting this company wasn’t easy. I received no responses via live chat (or any of the other contact channels):

Support 3

Comparison

How does HostOnion match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1HostOnionCompareOur Score3.9Compare
1Go4HostingCompareOur Score2.4Compare

HostOnion REVIEW: BOTTOM LINE

There is some good to be said about HostOnion but it is let down by poor support (including an almost-bare knowledge base and a poor pre-sales support response). The prices are also somewhat high.

Pros

  • Free SSL certificate
  • Free domain
  • 30-day money-back guarantee
  • 99.9% uptime guarantee

Cons

  • Unresponsive pre-sales support
  • Limited knowledge base

Find Indian hosting solutions at HostOnion.
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
5.0
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Always happy with it

The support Staff is very good and active in addressing queries. using Hostonion hosting for my website for three years now. They have been excellent service and staff interacts with clients regularly. Besides, they have great prices and reliability. Highly recommended!!

1 avatar
Vikas Tiwari, USA
April 29, 2021
5
Best Hosting in Budget Servers

I am using HostOnion hosting since their company start date. Almost my all the data, webapp, websites hosted on HostOnion. Must say they are proving great support and service, always helpful and give the right advice......feel lucky to be associated with them!

1 avatar
Suraj Sharma, India
September 26, 2020
5
best web hosting

Excellent uptime, very fast and extremely secure servers that handle traffic well and ready-to-use eCommerce options make HostOnion a versatile and flexible host that can accommodate the growth and development of your website with ease.

1 avatar
Sen Posan, India
September 24, 2020
5
Best web hosting

I like mostly that their uptime and support better then other using service since one year, dont know why they rated 4 star like that. i am using there service from begining itself when i started web development. best web hosting company in india.

1 avatar
anonymus, India
September 22, 2020
5
Great hosting

If you want shared hosting that uses state of the art servers and supported by an experienced technical support team, give them a try and see for yourself. Hostonion web servers are fast and stable and I have no issues with viruses and malware unlike before at my previous web host. Before you spend your hard-earned money elsewhere, give them a try. I highly recommend them.

1 avatar
Imran Quraishi, India
September 18, 2020
5
I am using hostonion from 2 years now

Best and customer friendly hosting provider. Sometimes I feel overwhelmed by the customer support. It is the customer support and Performance who make me use this hosting from more than 2 year. The support is always there 24*7. Best and fast hosting is hostonion

avatar
Ravindra kele, India
September 18, 2020
5
Best hosting site ever. I like it

I m using Hostonion from 5 yrs. it provides me better support than any other hosting company. there are some good things like they take care of the customer 24/7. your tickets replied within 24hrs. Hostonion shared hosting is very cheap compare to any other hosting sites.

1 avatar
Raj Singh, India
September 15, 2020
5
i like their service

Best hosting I get in cheap support very good and I like their instant reply to me at their ticket support they also helped me in the installation of my wordpress website and as well as one time they solved my wordpress website issue that doesn't solved by my developer

1 avatar
Ravi Kant, India
August 01, 2020
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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