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HostMantis Review 2024 – Is It Really the Best?

Hendrik Human Written by: Hendrik Human

For affordable unlimited hosting at global data centers, with good money-back and uptime guarantees, HostMantis is hard to beat.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

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HostMantis was previously known as Plexihost, but it changed its name/branding to the current name in 2010. This hosting provider is based in Livonia, Michigan, and its simple mission is to make reliable hosting affordable for the masses. It provides a variety of low-cost shared and VPS hosting plans with money-back guarantees and uptime guarantees from data centers located in North America, Europe, and Asia.

HostMantis operates its website English.

Features and Ease of Use

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HostMantis provides everything you need for successful Linux or Windows hosting, including:

  • 99.9% uptime guarantee
  • Domain registration (no free domains)
  • Multidomain hosting with up to unlimited subdomains and addon domains
  • Free SSL certificates
  • Email hosting with unlimited accounts
  • Up to 100 GB of SSD storage
  • Unlimited data transfer with all plans

ALthough HostMantis offers both Linux and Windows options for all its shared hosting packages, the Windows hosting is not available at all data centers.  Also, the Linux servers are optimized with features like LiteSpeed, LSCache, and CloudLinux. As for control panels, you get cPanel with Linux plans and Plesk with Windows plans.

Although backups are not done automatically, all plans come with the JetBackup tool that allows you to schedule your own backups easily. You also get all the essentials for successful web hosting, including domain registration, webmail, an SSL certificate, and even premium security by buying SiteLock or SpamExperts as extras. None of the plans limits the number of domains, databases, or FTP accounts.

All seven data centers around the world utilize the latest Intel technology and SSD storage to deliver higher performance.

Pricing and Support

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When it comes to its hosting packages and prices, HostMantis has kept things simple and affordable with four entry-level shared hosting plans and four enterprise shared hosting plans. The latter plans cost a bit more but give you access to dedicated CPU and RAM resources for your more intensive hosting needs. Although HostMantis offers less storage than most other hosts, its unlimited bandwidth on all packages makes its prices super-affordable.

HostMantis also offers four reseller plans with Linux and slightly more expensive Windows options.

With the hosting plans, you get a cPanel license for free, an SSL certificate for free,  and one year’s DNS management for free, but you have to purchase your domain separately. There are some upsells at the checkout, such as SpamExperts, SiteLock, and WHMCS licenses for resellers. The good news is that none of these extras are selected by default.

You can choose from monthly to biennial billing cycles, with up to 40% discount for annual billing, which is a commitment you might be comfortable with because all packages come with a 30-day money-back guarantee that gives you a little time to change your mind. 

The HostMantis 24/7 support team can only be contacted via a ticketing system, which is obviously not as immediately useful as live chat or phone support. However, the several times I have tried, I have received replies to my emails in under an hour (even at weekends).

For self-support, you will find a pretty thorough knowledge base that covers more than 100 topics, plus additional documentation and step-by-step guides.

Comparison

How does HostMantis match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1HostMantisCompareOur Score4.4Compare
1Go4HostingCompareOur Score2.4Compare

HostMantis REVIEW: BOTTOM LINE

I can’t think of many more affordable U.S. hosts, and this one doesn’t let low prices interfere with its ability to offer high-quality hosting backed by good guarantees. However, HostMantis does lag behind the pack when it comes to providing support (though not by much).

Although the hosting packages might not be big enough for the most demanding enterprises, they should be perfectly adequate for your personal or business website.

HostMantis might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Very affordable hosting
  • 30-day money-back guarantee
  • 99.9% uptime guarantee
  • Seven global data centers

Cons

  • No dedicated servers or cloud hosting
  • No live chat or phone support

FAQ

Why is HostMantis so cheap?

HostMantis keeps its prices low by not catering to beginners and not offering phone support. It assumes you’ll be able to manage your own server and technical issues, to some degree.

If you’re a beginner, try Hostinger’s shared hosting, or check out our coupons page for discounts on entry-level plans from other top web hosts.

Which of HostMantis’s shared hosting plans is the best value for money?

The Shared Advantage plan is HostMantis’s best shared hosting offer. It gives you enough resources for a mid-level site (1.5 CPU, 75GB NVMe SSD storage) and comes with the same features as Shared Entry and Shared Expert. But like all HostMantis plans, it’s priced a bit high – you can get a better deal from most of our top shared hosting providers for 2024.

How much traffic can shared hosting handle? 

The amount of traffic a shared hosting plan can handle depends on the amount of resources and the degree of optimization it offers. HostMantis offers unmetered data transfer, and is optimized for performance with LiteSpeed servers and NVMe SSD storage. But these resources are all shared with other customers on the same server.

If you need reliable performance to serve a lot of visitors, try one of our top high-traffic hosts for 2024.

Do I need VPS hosting?

If you need better performance than shared hosting can give you, you may want to consider VPS hosting. You still share a server like you do with shared hosting, but you get dedicated resources, which can help boost page loading speed. But HostMantis’ VPS plans aren’t managed, so you’ll need to know how to configure and maintain your server.
Hendrik Human Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here – to help make it fun and easy for you too.
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In 2022 hostmantis support does not exist anymore

So far, including 2021, the service and support was ok. But after they moved to other servers (someone bought the company?) it changed. They charged me 25 USD domain renewal, but didn't renew it. Site is down for days. Support is silent to multiple requests. They auto-reply a generic message, no matter which question I send (technical or finantial). For almost a week they didn't respond to multiple tickets while NOT providing service (site is DOWN). I decided to move to another provided, losing my money, with a huge downtime of service. The only thing that works is billing you invoices. If you want to pay and get no service and no support - that is provider for you! I would recommend them to my enemies. Not even to them, to noone really. Such a pitty. In the past it was a normal company.

1 avatar
Hostmantis customer, Croatia
November 27, 2022
1
HostMantis’ reseller hosting service is a scam

HostMantis' reseller hosting service is a scam. Their specifications look very high. In fact, all your customers must share those specifications. For example, for the Reseller Expert package, all your customers will have to share 2 vCores CPU. Instead, each customer has 2 vCores CPUs to use. As long as 2 customers use 100% of their account's CPU, the other customers will have no more resources to use. The CPU of the reseller hosting package will quickly be exhausted. The loading speed of websites will be very slow, even error 503. This is completely different from what other reseller services do. Don't be fooled.

avatar
Hieu Bui Trung, Vietnam
September 18, 2021
1
Best service yet!

I was with another vendor who went bankrupt. A friend of mine suggested HostMantis and I couldn't be happier. Their pricing is reasonable and their support is unmatched. They have resolved every single request almost immediately, and provide always clear detailed information on the issue/solution.

1 avatar
Roger Garcia, USA
September 02, 2021
5
Worst service

Support is very bad. Service quality 2 out of 10. support is -1 out of 10. Never go with this company by seeing huge discounts and low prices. Always ignore providers who provide service an extra cheap cost. Server speed is also very bad. Not recommended.

1 avatar
Mahmud Sabuj, Bangladesh
July 10, 2021
1
Great experience not a single problem

We've been with them for about a year with great OVH servers, advanced DDOS and a CPU over 3.8 GHZ. Servers made are series after the 2018 year goes to OVH website and you will see "advance" series of servers. 1GBS on all reseller accounts works like a charm. They use advanced series of OVH built for best price/performance. We're a small web hosting provider for south and central Europe. The only thing I miss with them is directadmin servers in Germany and France since they have only directadmin options in England, the USA, and Asia. Reseller directadmin hosting is 3 USD a month with 3 months paid ahead for 50 directadmin accounts, that's 6 cents a month PER WEBSITE! Never had any single problems 2 tickets on 2 months on average that were answered within 3 do 6 hours after sending to them. We're based in Serbia/Europe. I'd really like to see directadmin option in Germany and France by hostmanits tech staff cpanel is ok but a bit expensive. Directadmin is the way to go. Jetbackup and Immunity 360 and the most important thing in webhosting industry they've implemented both on cpanel and directadmin control panels MailChanels technology for anti-spam security otherwise hackers spam each of your accounts with undetectable spam scripts with over 20 k spam emails a day, your hosting account get suspended you can not find malicious code. Once a saw MailChanllels implemented by them I've signed up without thinking further.

1 avatar
39euro com network, Serbia
March 03, 2021
5
Avoid Hostmantis

It is true that their services are reliable, but in my experience, it is extremely uncompromising when it comes to their policies, they are able to suspend and delete your account without prior notice, they are extremely strict. If you host customer websites and they make a mistake, you will lose all websites without prior notice. Other providers inform you if there is a problem with one of the accounts but with hostmantis you will only receive a suspension notice so I recommend avoiding this provider.

1 avatar
Brandon Rosh, Mexico
February 21, 2020
1

Just Experienced this! One of my client's account was terminated for MySQL overusage and when I visited WHM, there wasn't any option of restore it. They did provided me a cPanel backup after I contacted their support. They can easily suspend the account if it is using too much DB, but they decided to terminate it instead. Not to mention I have a few clients and I frequently check their usage, and none of them uses any resource excessively.

1 avatar
anonymus , Pakistan
May 20, 2021
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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