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HostHatch Review 2025 – What Do Users Say?

Headshot of James Guill Written by: James Guill

HostHatch is a U.S.-based company that offers a variety of internet services including cloud-based Virtual Machines. Their plans are as basic or robust as you need them to be and their VMs offer robust features perfect for a single website or network of websites.

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Overview

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HostHatch is a U.S.-based company that’s been offering website hosting and internet server products since 2011. They’ve grown from a single server to operating their own network in five global locations. During that time, they have helped customers in 100 different countries with online hosting and VM services. They offer a variety of Virtual Machine plans for those ready to graduate from shared hosting with limited features.

Features and Ease of Use

With HostHatch, you get quality Virtual Machine machines hosted in data centers in the Netherlands, Sweden, and the U.S. You also get the following features standard with each VM:

  • Ability to upload and use your own ISO
  • DDoS protection from Layer 4 and 7 attacks
  • Option to announce your own IP space through their servers
  • KVM-powered servers on a 10GbE private network

Note that VMs are not shared hosting, meaning you will have to set up your operating system, administration tools and website from scratch. If you do not have these skills, do not use this service as they do not help with this (nor do any VM, VPS or dedicated server companies.)

HostHatch has their own proprietary cPanel for their VMs called Falcon that you can use to administer your server, upload your ISO, and view your invoices. While relatively straightforward, there may be a slight learning curve, but if you are ready to use a VM, you probably can figure it out.

Pricing and Support

HostHatch offers eight different VM products, all with ample storage and bandwidth. Here’s a breakdown of the differences in each plan.

NVMe 2GB NVMe 4GB NVMe 8GB NVMe 16GB NVMe 24GB NVMe 32GB NVMe 48GB NVMe 64GB
Cores 1 1 2 4 6 8 12 16
Memory 2GB 4GB 8GB 16GB 24GB 32GB 48GB 64GB
Storage 20GB 35GB 60GB 100GB 140GB 180GB 240GB 340GB
Bandwidth 1TB 2TB 4TB 6TB 9TB 11TB 15TB 20TB

These plans offer great flexibility for all sizes of websites or group of websites. The only plan I’d be cautious about is the NVMe 2GB plan. On this plan, your CPU core is only 50% dedicated, meaning that your site is going to be slower than on other plans. Personally, I think the NVMe 4GB is a good starting point for most looking for small VM and is very reasonably priced.

As VMs are designed for more experienced users, the level of support provided may not be as extensive as that offered in shared hosting. You are expected to possess some technical knowledge, so assistance with setting up programs may be limited unless the issues are related to the server. The only form of support available is email or ticket support for existing customers. There is no phone or live chat support. However, their available support operates 24/7.

How much does HostHatch cost?

HostHatch offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which HostHatch plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on.HostHatch can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from HostHatch.

How good is HostHatch’s customer support?

HostHatch is not ranked as one of our top web hosts. But that can also be a result of HostHatch being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does HostHatch match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.9Compare
1HostHatchCompareOur Score4.4Compare
1Go4HostingCompareOur Score2.4Compare

HostHatch REVIEW: BOTTOM LINE

If you’re ready to graduate from shared hosting but aren’t prepared to foot the cost of a dedicated server, HostHatch has you covered. Their VM products offer scalable options with robust storage, bandwidth, and excellent security. You get the freedom to build your best website without worrying about the limitations often encountered on shared hosting services.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • Robust storage and bandwidth
  • Upload and install your own ISO
  • DDoS protection
  • 10GbE private network

Cons

  • Not for beginners
  • No phone or live chat support
James Guill James Guill
James Gull is a former writer and reviewer for Website Planet. He’s a veteran writer with a background in IT support and has worked for some of the world’s largest companies, including Ericsson, Compaq, GE, Bank of America, and Dell.
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Worst Hosting Experience Ever

HostHatch is a mess. Servers are unstable, performance is inconsistent, and their support is basically non-existent. They hide behind vague policies and don’t take responsibility when things go wrong. I switched providers and immediately saw a huge improvement.

1 avatar
Wesley Bryan, Canada
May 11, 2025
1
Unreliable and Unprofessional

HostHatch lures you in with cheap prices but delivers terrible service. Frequent downtime, sudden suspensions without warning, and support that either ignores you or sends robotic replies. Total waste of time and money—avoid at all costs.

1 avatar
Carl Edinson, USA
May 11, 2025
1
Overhyped and Underwhelming – Not Worth the Hassle

Tried HostHatch for a few months and honestly regret the decision. The service felt unstable, and support was close to useless. It’s all ticket-based with long wait times, and when they do respond, it’s often copy-pasted responses that don’t actually resolve anything. The resource limitations are another big problem. They advertise generous specs, but once you actually start using the server, you’ll quickly hit hidden caps or get random performance drops. It feels like they oversell their infrastructure and leave customers hanging. Their dashboard is outdated and lacks basic functionality you’d expect from a modern hosting provider. I’ve used several VPS providers over the years, and HostHatch has been the most frustrating. You’re better off spending a few extra dollars elsewhere for peace of mind.

1 avatar
Whitmore Henry, USA
May 08, 2025
1
Terrible service. Stay away.

HostHatch was a nightmare. Constant server issues, zero real support, and hidden limits that aren’t disclosed upfront. Their ticket system is slow and unhelpful, and they’ll throttle or suspend you without warning. Easily one of the worst hosting experiences I’ve had.

1 avatar
Dennis Hefter, New Zealand
May 08, 2025
1
Flexible Hosting Solutions for Every Need

HostHatch offers a wide variety of hosting options that can meet the needs of virtually any user. Whether you’re starting a small personal blog or managing a large-scale business site, they have plans that work. The ability to scale up easily as your needs grow has been a game-changer for me, and I couldn’t be happier with the flexibility they offer.

1 avatar
Mia Aiden, USA
March 22, 2025
5
Reliable Performance and Uptime

I’ve hosted several websites with HostHatch, and their performance and uptime have been flawless. I haven’t experienced any downtime, and my sites load quickly every time. It’s hard to find hosting that’s as reliable and fast as HostHatch, especially at such an affordable price.

1 avatar
Rahul Patelsi, USA
March 22, 2025
5
Top-Notch Hosting Experience with HostHatch

HostHatch has been an amazing choice for my hosting needs. Their servers are fast, reliable, and offer excellent uptime. The customer support team is always professional and quick to help with any issues. With great pricing and outstanding service, I’m beyond satisfied and would definitely recommend HostHatch to anyone looking for quality hosting

1 avatar
Chris Oakley, USA
March 22, 2025
5
Reliable & High-Performance Hosting

HostHatch delivers fast, reliable, and affordable hosting with SSD-powered servers for seamless performance. Their customer support is top-notch, always responsive and helpful. With cost-effective plans and premium features, they’re a perfect choice for businesses and tech enthusiasts. If you need secure and high-performance hosting, HostHatch is the way to go.

1 avatar
James Johe, Belgium
March 22, 2025
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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