Gradwell Communications has been in business since 1998, and to date has successfully supplied more than 22,000 U.K. companies with communications solutions. This isn’t a web hosting provider, and the closest it comes is the provision of Voice over Internet Protocol (VoIP) plans for businesses.
Gradwell’s attractive website is in English.
Features and Ease of Use
Gradwell specializes in providing unified communications products and services such as VoIP, broadband, fiber, and cloud packages. It doesn’t offer web hosting services, but it does provide cloud telephony services to businesses of all sizes from startups to FTSE 100 companies.
This communication vendor’s features include:
- At least 500 landline minutes
- 100% uptime SLA
- 30-day money-back guarantee
- U.K.-based support
- Various add-ons
Unlike traditional telecommunications that rely on local phone providers, Gradwell’s VoIP telephone services use the internet to transmit digitized voice data. This method is convenient and cost-effective for communicating with staff and customers worldwide.
The business broadband and leased line services are characterized by an SLA-backed 100% uptime, unlimited downloads, and high-speed connections. The business broadband packages include superfast fiber-optic and ADSL options, with the fiber option(s) being best to help you transition to the cloud.
Pricing and Support
Gradwell’s services are not shared web hosting services, so they are not priced as such (i.e., they’re much higher). You can get up to 40% off all services when you become a partner, and a 30-day money-back guarantee on cloud telephony call services.
All VoIP packages come with 24-month contracts except for the high-end plan which allows for Price on Application (POA) custom pricing. The VoIP plans are “Enquire Now,” and you’ll have to submit an inquiry before getting started, but the broadband plans are all “Buy Now,” and the billing process is pretty straightforward.
For support, you can easily contact U.K. agents via live chat, email, or phone. Unfortunately, I failed to secure a response via the live chat channel at a weekend. However, I did succeed in obtaining additional information from the company’s knowledge base.
