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GlowHost Review 2024 – Why Users Love It

Sandra Tanoto Written by: Sandra Tanoto

GlowHost is an American web hosting company that was founded in 2002. They excel in customer support and offer a range of high-quality web hosting packages for businesses.

Overview

GlowHost is an American web hosting company that was founded in 2002. They excel in customer support and offer a range of high-quality, fully transparent web hosting packages for businesses of all sizes.

Features and Ease of Use

GlowHost’s shared hosting plans vary primarily in the number of connected domains allowed and the provision of FFmpeg support, a dedicated IP address, and their OptimumCache software, which enables faster loading times and server responsiveness.

Beyond that, GlowHost divides their shared hosting plans in terms of a few “unlimited” features, the type of file storage, and the version of the SohoLaunch website builder offered. All shared hosting packages have the industry-standard cPanel installation and run on CloudLinux OS.

GlowHost1

Their Unlimited Single Domain and Unlimited Multi-Domain plans have unlimited disk space and bandwidth, but are restricted to SATA storage drives and the Basic version of the SohoLaunch website builder. These plans cater to more experienced website creators who want more leeway with their storage space and file transfer.

Their Personal Hosting plan, on the other hand, comes with 10 GB storage and 100 GB monthly bandwidth, but are hosted on super fast SSDs and provides users with access to the Pro version of the SohoLaunch website builder. The

Their Professional Hosting package is similar, but storage is increased to 20 GB and monthly bandwidth to 250 GB. These plans cater more to professionals and businesses that require greater performance and accessibility.

Alternatively, if you need enterprise-grade hosting solutions, you can choose from their semi-dedicated, virtual dedicated, or managed dedicated server packages. In case you’re not familiar with the first two terms, the semi-dedicated servers function similarly to shared hosting plans, but each server is limited to 30 sites or fewer, allowing for optimal performance within a shared hosting environment. Virtual dedicated plans are similar to VPS hosting plans, but they offer significantly improved performance, speed, and stability.

GlowHost also offers managed reseller hosting packages, as well as a few uncommon services such as toll-free numbers, trustmarks and badges, hack prevention, and hack repair services.

Pricing and Support

GlowHost’s plans aren’t the cheapest, but offer excellent value in each package. Smaller businesses would be well-advised to opt for either one of their Unlimited packages or their Professional Hosting packages. The latter is  recommended for businesses that cannot afford to hire a professional web designer and programmer, and need to quickly launch and maintain a website.

GlowHost does not have a free plan available, but they do offer a number of freebies with their hosting packages as well as a stunning 91-day money back guarantee. These freebies include:

  • Domain registration
  • Private SSL certificate
  • McAfee Secure with Site Seal
  • SohoLaunch website builder
  • SEO tools
  • 1500+ professional design templates
  • $75 of Google AdWords credit

Support is available via live chat, support tickets, email, or their pre-sales forum. Their telephone hotline is open 24/7, as is their support ticket system. Alternatively, if you’d prefer to type, their live chat is highly responsive – upon initiating the chat, I was connected with an agent within 20 seconds, and the questions I had with were all answered within 10 minutes. Overall, I was very impressed with their support.

How much does GlowHost cost?

GlowHost offers plans from $5 to $18. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which GlowHost plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. GlowHost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from GlowHost here.

How good is GlowHost’s customer support?

GlowHost is not ranked as one of our top web hosts. But that can also be a result of GlowHost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

A free domain name is included with some hosting plans from GlowHost

Comparison

How does GlowHost match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1GlowHostCompareOur Score4.6Compare
1Go4HostingCompareOur Score2.4Compare

GlowHost REVIEW: BOTTOM LINE

GlowHost has much to offer as a web hosting provider. Although they do not have the lowest prices, they set themselves apart from the competition with their stellar support and high-quality hosting services.

GlowHost might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Scalable hosting for businesses of all sizes
  • Many freebies with each hosting package
  • 91-day money back guarantee
  • Highly responsive support through multiple channels

Cons

  • Not the cheapest plans
  • Shared hosting servers located only in the U.S.
Sandra Tanoto Sandra Tanoto
Sandra is a writer and editor based in Singapore. Sandra keenly understands the need for businesses to remain on the cutting edge with the latest technologies and enjoys researching and the newest developments in tech.
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Just what I needed. Thank you.

Been with GlowHost video web hosting service for 4 years now and they continue to be a great web host. Issues are dealt with quickly and efficiently. It is really professional host. The technicians were very patient with me and helped me through the process. Just what I needed. Thank you.

1 avatar
Ashwin Bond, Lebanon
December 11, 2024
5
Thanks for the fast hosting.

One day I got rid of the jumping from one place to another and decided to go with my first paid hosting provider – GlowHost. Now I’m satisfied and get patient and do not need to be always in the search. I have to say “Thank you” to GlowHost team - you are the best! Steady so!

1 avatar
Kobe Hancock
November 11, 2024
5
Low prices and reliable service.

For a shared hosting account, they have great features and services. I'm pretty satisfied with GlowHost provider. Low prices and reliable service. The response time of their web servers is excellent. Even more amazing since our site is a 'non-profit' they are donating their services to us for free!

1 avatar
Zak Lam, Great Britain
October 22, 2024
5
The support is outstanding.

GlowHost cloud hosting service is great. When i asked all the necessary questions I needed and they answer them politely I've decided to get an account. Their support is outstanding and I don't think you can compare these guys to anyone else.

1 avatar
Franklin Cox, Spain
October 02, 2024
5
Trustworthy hosting solutions.

The best in GlowHost is support, always honest and pretty fast, usually answered within half an hour and solved within the day. They provide courteous and professional support from the team (either over e-mail or phone).

1 avatar
Benjamin Peterson, South Africa
September 16, 2024
5
haven’t faced any problems yet.

I signed up with GlowHost five months ago and everything went very smooth. The uptime is very good and I haven't faced any problems yet. Such a wonderful hosting provider. I can't say enough wonderful things about them. They truly care about your well being and are such nice people. Support gets back to you always within an hour and reliability has been great.

1 avatar
Juan Bloggs, Taiwan
September 02, 2024
5
Reliability is awesome.

I'd like to say that GlowHost is a very reliable web hosting provider which cares about customers. Reliability is 100% I honestly cannot remember the last downtime our site has had that wasn't because of something I did. The scripts that I had selected for installation, prior to their free migration, were just right for me.

1 avatar
Jamal Randolph, Spain
August 12, 2024
5
A friend suggested GlowHost. Thanks him.

While I'm not a computer expert, I am also not a beginner yet I could not make a website using the software that comes with several other hosting companies. I signed up to try and ended up cancelling the account at 4 major hosting companies.. I also bought software at Officemax and it was just so complicated. A friend suggested GlowHost. What a difference it was. I used the Weebly Drag and Drop web builder and was live online in a few hours. They also offer other web builders for more experienced users. Setting up email was quick and easy. Comes with unlimited emails too. Their customer support is wonderful. They respond promptly to emails or you can use the Live Chat. I had a problem at 10 PM one night and got help without waiting at all. AND the problem wasn’t even with GlowHost, it turned out to be the port server from my ISP..

1 avatar
Bruce Young, Poland
August 06, 2024
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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