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GigaPros Review 2025 – Why Users Love It

Mark Holden Written by: Mark Holden

American hosting provider GigaPros offers an impressive feature list, fast connections, stable performance, and excellent customer support.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

gigapros main1

GigaPros has maintained its good place in the web hosting arena since its launch in Los Angeles in 2008. It provides several premium web hosting and domain registration solutions, and this customer-focused company has a strict zero-overselling policy that ensures you get the resources you pay for.

This provider’s excellent website is in English.

Features and Ease of Use

gigapros-features

To complement its domain registration services, GigaPros provides an array of hosting plans with excellent features for businesses and individuals alike. These include shared hosting, reseller hosting, cloud hosting, VPS, and dedicated server hosting with exceptional features included.

The shared hosting plans come with the following features:

  • 99.9% – 99.99% uptime SLA
  • Premium website builder
  • App installer
  • CDN acceleration
  • Hacker Guard
  • SSD storage
  • cPanel
  • SSL certificate

As just listed, all shared hosting plans come with a free shared SSL certificate. I also like the fact that there are demos to show you exactly what you can expect to get from GigaPros and its hosting plans. The full feature set also includes MySQL databases (with remote MySQL connections), SSH access, and Cron jobs.

GigaPros is a great option for beginners who want to get started quickly and easily. Firstly, the Softaculous application installer integrated into the cPanel control panel allows you to install more than 350 popular apps with just one click. Secondly, a premium site builder comes with a choice of more than 1,200 templates that help you create a stunning website with little effort.

At the technical level, GigaPros’ hosting plans run on CentOS Linux, and the CDN ensures that your website loads 200% faster and protects you from DDoS attacks. The business shared plans are built on 100% fault-tolerant cloud infrastructure with SSD disk storage. GigaPros owns its network equipment and servers, and the company has three U.S. data centers in Dallas, Chicago, and Denver with fully redundant Cisco distribution switches.

Pricing and Support

gigapros chat 1

All of GigaPros’ hosting services are covered by a zero-overselling policy that ensures you get what you pay for, and you can increase any package’s web space and bandwidth at an extra cost.

The two shared hosting plansPersonal and Business – share some of the same features such as a 250 GB bandwidth limit, 25 GB storage, a free domain, and free private nameservers. However, they differ in terms of speed, storage, security, and uptime guarantee. The Business plan uses SSD storage and has a 99.99% uptime SLA whereas the Personal plan runs on HDD storage and has a lower 99.9% uptime SLA.

GigaPros enables payments through PayPal and credit cards, and they provide a 30-day money-back guarantee for all packages. If you opt for a billing cycle longer than a month, you can enjoy discounts of 5% (three-month billing), 15% (six-month billing), 20% (one-year billing), or 25% (two-year billing).

For self-support, you can refer to the knowledge base section of this vendor’s website. Alternatively, the excellent 24/7 support channels (email, ticket, and telephone) are staffed by very professional, responsive, and knowledgeable teams. I was very pleased to receive excellent pre-sales support via live chat.

How much does GigaPros cost?

GigaPros offers plans from $10 to $25. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which GigaPros plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. GigaPros can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from GigaPros here.

How good is GigaPros’s customer support?

GigaPros is not ranked as one of our top web hosts. But that can also be a result of GigaPros being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

A free domain name is included with some hosting plans from GigaPros

Comparison

How does GigaPros match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1GigaProsCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

GigaPros REVIEW: BOTTOM LINE

GigaPros is a high-quality hosting provider with a rock-solid infrastructure and feature-packed plans. This company is very transparent about what it offers, and it has a lot of happy customers despite slightly high prices.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Zero-overselling policy
  • Feature-packed packages
  • Up to 99.99% SLA
  • 24/7 live chat

Cons

  • Plans are a little pricey
  • No Windows plans
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
5.0
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The network uptime is great, highly reliable host.

Support is great. Gigapros is highly reliable, professional and, as other reviewers have already pointed out, they provide excellent and fast support. They also have cloudflare that protects my web sites. The network uptime is great - their promise 99.9% is correct. This decent hosting provider does seem to have some issues with customer service and tech support, however I would expect that this is mainly due to the lack of customer calls that are taken as the service is intuitive and quite easy to use. Recommended.

1 avatar
Kalvi Vanen, Finland
December 30, 2024
5
Nice interface for website.

Just wanted to say a big thank you for all your help in sorting out my on line presence. I am a newbie and I have used you for my online shop selling products for the blind. From simple easy to use controal panels, to easy to understand invoicing and payments, Gigapros is the only provider for me. Well done and keep up the great work.

1 avatar
Felcan Valentini, France
December 25, 2024
5
Fantastic dedicated server hosting.

Fully satisfied with Gigapros dedicated server hosting service. Fast servers. My tickets were always responded to promptly, no matter what time of day, and the support staff were extremely tolerant of my computer ignorance. The amount of care and concern displayed by this host and their employees was a breath of fresh air in contrast to the run-around received by, other hosting providers I do business with, all of whom were passing the buck and arrogantly I may add! Recommended.

1 avatar
Ladislau Salvador
December 23, 2024
5
Great service.

I've been relying on Gigapros for over 4 months and have formed a long term business relationship. A fantastic hosting provider (dedicated server) with a clear vision for providing excellent customer service. The attention to detail clearly shows throughout the company along with the passion for providing a great service. Good work, Gigapros! The quality of the service and support has been exemplary and our business would not be where it is today without the assistance and skills of their tech team. Thank you!

1 avatar
Mihe Nuremberg
December 20, 2024
5
Always responsive to any questions.

After 5 years of hosting several of our websites with Gigapros web host we have nothing but praise for their service. They are always responsive to any questions we have, almost within minutes. Recommended. It has provided me and my online business with 100% reliable hosting for 5+ months. The staff answer all of my tech and sales questions within hours! It's hard to imagine a better hosting service. Like their hosting and highly recommend it to other webmasters.

1 avatar
Amogo Alfer
December 18, 2024
5
Technical support is awesome.

Really good web host. Gigapros customer care has always been outstanding. Technical support is awesome - response is fast (sometimes within minutes) and problems get resolved just about as quickly. We will and have referred others to them. They are superior to any other web hosting service. I would thoroughly recommend Gigapros to any business looking for hosting, support and a personal touch to there web requirements.

1 avatar
Byamin Demenci, Netherlands
December 16, 2024
5
Powerful Servers, Super Fast.

I've been a customer for over 4 months now with Gigapros dedicated server hosting and I have continually been impressed month after month. The great service and great prices have been the reason for recommending it to friends. I wouldn't ever consider going any place else. The techs have been the best you can be fast and always been able to fix my problems with ease! Thanks.

1 avatar
Joseph Bourreau, Latvia
December 12, 2024
5
Incredibly fast.

Have to say that I'm extremely please with the pricing, the services you offer, and the quality of your hosting. Both upload and download speeds are incredibly fast, and the features are standard but very well supported. Of course, I was a bit hesitant at first, but decide to give it a go anyway since the price is literally dirt cheap for dedicated server hosting. Now I know my money is well spent. Gigapros hosting is good choice of web host.

1 avatar
Owin Sloser, Australia
December 10, 2024
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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