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Gen X Web Hosting Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

Gen X Web Hosting offers a diverse range of dirt-cheap Linux and Windows hosting solutions. If you don’t agree, you can get out thanks to the money-back guarantee.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Screenshot 2019 12 02 at 16.29.011
Gen X Web Hosting started its journey in 2011, since when it has provided top-notch hosting solutions to customers of all sizes. To date, this Indian host has hosted over 60,000 websites for more than 3,000 customers.

Gen X Web Hosting’s solutions include shared hosting, virtual servers, dedicated servers, reseller hosting, WordPress hosting, domain solutions, SSL certificates, and more. Its website supports English.

Features and Ease of Use

Screenshot 2019 12 02 at 16.30.10

Gen X Web Hosting offers nine shared hosting packages, eight VPS packages, 12 dedicated server solutions, and eight reseller hosting plans, each including Windows and Linux variants. Also, seven WordPress hosting packages.

Apart from the starter plan, all the Linux shared hosting packages provide you with:

  • SLA-backed 99.9% uptime guarantee
  • 500 MB to unlimited space
  • 1 GB to unlimited bandwidth
  • 1 to unlimited websites
  • DirectAdmin control panel
  • 2 to unlimited email accounts
  • DDoS protection

If coding a website from scratch is not your preference, our website builder allows you to effortlessly create a professional-looking web presence, without requiring any special technical expertise. Another option is to set up a CMS-backed website almost as easily. You can achieve this by using the Softaculous one-click installer to install one of the popular content management or e-commerce applications, such as WordPress or Magento.

Once your website is up-and-running, you can secure it with the SiteLock security solutions that provide advanced scanning and immediate notifications.

Pricing and Support

Gen X Web Hosting’s Linux shared hosting solutions are dirt cheap, and a 50% discount was available on all plans apart from the starter plan at the time of this review. Other discounts are also available on various hosting types and plans, providing you commit to annual billing. Other billing cycles include monthly, quarterly, semi-annual, biennial, and triennial.

You can benefit from a 15-day money-back guarantee or a 30-day money-back guarantee on semi-annual and annual plans, respectively, but — as usual — this excludes the starter plan. You can pay in Indian rupees or U.S. dollars by bank transfer, PayPal (excluding Indian customers), or online payments.

Gen X Web Hosting’s 24/7 customer support team can be contacted by telephone, ticket, email, contact form, or live chat. I’m pleased to report that I summoned support via the live chat channel almost immediately:

Gen X Web Hosting chat

Self-support resources include a knowledge base and a blog.

A free domain name is included with some hosting plans from Gen X Web Hosting

Comparison

How does Gen X Web Hosting match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Gen X Web HostingCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

Gen X Web Hosting REVIEW: BOTTOM LINE

Gen X Web Hosting could be worth considering if you’re looking for an Indian provider of dirt-cheap, diverse hosting solutions.

Pros

  • SLA-backed 99.9% uptime guarantee
  • 30-day and 15-day money-back guarantees
  • Prompt customer support
  • Dirt-cheap package pricing

Cons

  • Discounts only on annual commitments
  • Many exclusions apply to the starter plan
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
4.6
User reviews
Based on 21 reviews in 1 languages
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Customer support has been responsive, and the pricing is budget-friendly.

After using Gen X Web Hosting for 14 months, I’ve found it to be reliable with great uptime and fast speeds. Customer support has been responsive, and the pricing is budget-friendly. However, the control panel could be more user-friendly, and scaling options for growing websites are somewhat limited. Overall, it's a solid choice for small to mid-sized websites. I’m satisfied with the service and would recommend it for those seeking reliable and affordable hosting.

1 avatar
Arif Khan, India
September 21, 2024
4
Reseller services have been excellent.

Gen X Web Hosting Reseller services have been excellent. The servers are reliable with great uptime, and the control panel is user-friendly. Their customer support is responsive and available 24/7. Pricing is competitive, offering great value with features like free SSL and automated backups. Overall, it's a solid choice for anyone needing dependable reseller hosting. Highly recommended!

1 avatar
Sager Solanki, India
August 30, 2024
5
Solid and Reliable Hosting

I've been with Gen X Web Hosting for 46 months. They offer great uptime and performance, and their 24/7 support is usually responsive. The pricing is fair, and the interface is user-friendly. While security features are good, there's room for improvement in advanced options. Overall, a reliable choice for hosting.

1 avatar
Vijayant Kumar, India
August 03, 2024
4
Reliable and Efficient Hosting

I've been using Gen X Web Hosting for 7 months, and it's been fantastic. The uptime is excellent, ensuring my site is always available. The speed and performance are impressive, with quick load times that enhance user experience. Customer support is responsive and helpful, available 24/7. The pricing is competitive, offering great value with transparent renewal rates. Essential features like free SSL, easy WordPress installation, and robust security measures make it a reliable choice. Highly recommended!

1 avatar
Raj Narayan Gupta, India
July 23, 2024
5
it’s a solid option for individuals and small businesses alike.

Gen X Web Hosting has been a dependable choice for my website hosting needs over the past year. With reliable uptime, responsive customer support, and an intuitive user interface, it offers great value for money. While occasional performance dips during peak hours occur, overall, it's a solid option for individuals and small businesses alike.

1 avatar
anonymus, India
July 16, 2024
5
Excellent customer support

I've been with Gen X Web Hosting for 28 months. Their service is exceptional, providing reliable hosting and excellent customer support. Highly recommend them for anyone looking for a dependable hosting provider.

1 avatar
Payal Parikh, India
July 08, 2024
5
Excellent Hosting Service

I’ve been using Gen X Web Hosting’s Linux services for 43 months. The service is very reliable with great uptime. Their customer support is always responsive and helpful. The features and performance have consistently met my needs. Highly recommended!

1 avatar
Ritesh Saxena, India
June 19, 2024
4
Outstanding Service for Over 8 Years

I've been using Gen X Web Hosting for over 8 years, and their service has been consistently reliable. The uptime is great, and my websites always load quickly. Their customer support is responsive and helpful. The features and value for money they offer are exceptional. Highly recommended!

1 avatar
Ashish Karn, India
June 07, 2024
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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