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fastpipe.io Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

German infrastructure-as-a-service (IaaS) provider Combahton’s fastpipe.io hosting brand offers web hosting, servers, and data center services. I was pleased to receive a pre-sales support response.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Screenshot 2019 11 30 at 07.36.421
fastpipe.io is a hosting brand of German infrastructure-as-a-service (IaaS) provider Combahton GmbH, which runs its own completely redundant server and network infrastructure.

The German- and English-language fastpipe.io website sells web hosting, cloud servers, dedicated servers, domain registration, DDoS protection, monitoring-as-a-service, and other security, server hosting, and data center services.

Features and Ease of Use

This host offers five shared web hosting plans, five SSD cloud servers, five HDD cloud servers, and six dedicated servers. The five shared hosting plans provide you with:

  • Plesk control panel
  • 5 GB to 50 GB storage
  • Unlimited traffic
  • 2 to 30 MySQL databases
  • 2 to 30 FTP accounts
  • PHP 7 and Python support
  • SSH access (on some plans)
  • Let’s Encrypt SSL
  • Free setup

The full daily data backups help to keep your data safe, and the DDoS protection protects you against distributed denial of service attacks. This can be both a blessing and a curse since I was met with this offputting message when I first visited the vendor’s own website:

Screenshot 2019 11 30 at 07 2

Our available dedicated servers offer RAID 1 or RAID 10 storage to ensure data redundancy, protecting against disk data disasters. We operate multiple cloud servers in a failsafe cluster, guaranteeing up to 100% availability. With our monitoring-as-a-service (MaaS), you can easily keep track of the performance of your servers and services.

Pricing and Support

The shared hosting plans are a bit pricey, but it’s worth keeping in mind that you’re getting unlimited traffic and hosted domains plus DDoS protection. You can pay for plans monthly in euros by bank transfer, PayPal, SEPA direct debit, Paysafecard, or Bitcoin. You have 14 days to withdraw from your contract, which is probably just the statutory “cooling off” period.

You can summon customer support by submitting a support ticket, sending an email, filling out an online contact form, or calling a 24/7 emergency hotline. My pre-sales exploratory email was answered in a day:

fastpipe.io support

Self-support resources include various methods for monitoring server status (such as SmokePing and Looking Glass), a blog, and a knowledge base.

Comparison

How does fastpipe.io match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1fastpipe.ioCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare

fastpipe.io REVIEW: BOTTOM LINE

You could look at fastpipe.io if you’re looking for a wide range of server hosting and data center services, especially if you’re interested in security.

Pros

  • Four years of industry experience
  • Redundant network and server infrastructure
  • Server hosting, I.T. security, and data center services
  • 100% network availability (in the last 12 months)

Cons

  • Pricey plans
  • No money-back guarantee
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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Low SUPPORT

The support is extremely slow, it takes up to 3-5 days to respond to a request. I have a BGP session and a reboot to the server deleted the communication with their route servers. I have clients who have been without services for days. Now I expect to receive a negative review. Attention, I had a client who requested a test for a TS3 server, he fell at the first ddos attack! YOU CANNOT BASE ON THIS PROVIDER !!!

1 avatar
Mihaila Valentin, USA
January 26, 2021
1
It’s just scam

fastpipe Disconnected the server to me (although I paid for the service). Support service answered me after 5 hours and immediately closed the ticket without solving my problem. Repeated calls to support did not solve anything. I can’t even pick up my files.

1 avatar
Andre, Israel
March 07, 2020
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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