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Ethical Hosting Review 2024 – What You Need to Know

Solomon Ndung'u Written by: Solomon Ndung'u

As its name suggests,Toronto-based Ethical Hosting tries to save the planet while serving your web pages, by providing hosting packages powered by 100% renewable energy and carbon offsets.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Ethical-Hosting-overview11

Ethical Hosting is the hosting brand of Ethical Web Services Inc., a small Canadian hosting company known for its green website hosting solutions (hence its name). This provider is 100% powered by renewable energy and carbon offsets to help save the environment. Its hosting solutions include shared web hosting, green reseller hosting, domain name registration services, and SSL certificates.

Ethical Hosting’s English language website is unappealing, not mobile-friendly, and doesn’t seem to have been updated for years.

Features and Ease of Use

By choosing one of Ethical Hosting’s website packages, customers get the chance to support charities and non-profit organizations. In addition, to show that it is socially responsible, the hosting firm offers green web hosting packages that are 100% powered by renewable energy and carbon offsets offered by Bullfrog Power and ClimateCare.

Ethical Hosting’s three shared web hosting solutions include Bronze (1.7 GB disk space, 12 GB monthly bandwidth, and 15 email accounts), Silver (3.5 GB disk space, 40 GB monthly bandwidth, and 30 email accounts), and Gold (7 GB disk space, 100 GB monthly bandwidth, and unlimited email accounts).

The web hosting solutions come with the following standard features:

  • Unlimited subdomains
  • Free SSL certificates
  • MySQL databases
  • PHP 5.3 to 7.0
  • 99.9% uptime guarantee
  • Latest cPanel
  • Softaculous auto-installer

In addition to offering free SSL certificates, Ethical Hosting sells SSL certificates separately from the likes of GeoTrust and Comodo. It also offers R1Soft monthly backup and restore services for a fee.

Resellers can sign up for the WHM-powered Green Reseller Web Hosting plans. These solutions come with one dedicated IP address, the ability to monitor server status, and access to private name servers based on your domain.

Pricing and Support

Being environmentally friendly comes at a price, and Ethical Hosting’s hosting solutions reflect that with somewhat higher costs. However, you’ll be delighted to know that significant discounts of up to 30% off the listed prices are available.

You can pay for plans on flexible billing cycles – monthly, quarterly, semi-annually and annually – with lower prices for longer commitments. And you needn’t worry too much about signing up for a long stretch because this vendor offers a very generous 60-day money-back guarantee that gives you up to two months to change your mind. You also get a 99.9% uptime guarantee with a downtime compensation plan.

You can contact Ethical Hosting’s customer care team via a toll-free telephone number, email, ticket system, or live chat (which always seems to be offline). Unfortunately, my exploratory email went unanswered, so it’s fortunate that there is a knowledge base to help with self-support:

Ethical-Hosting-overview2

Comparison

How does Ethical Host match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Ethical HostCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare

Ethical Host REVIEW: BOTTOM LINE

Ethical Hosting is an ideal web host for small and medium-sized businesses that want to help save the planet through their choice of hosting package. However, fast-growing startups and large corporations will want to look elsewhere since this vendor doesn’t do VPS and dedicated server solutions.

Ethical Hosting might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • 100% green hosting powered by renewable energy and carbon offsets
  • R1Soft monthly backup and restore services
  • 99.9% uptime guarantee with a compensation plan
  • 60-day money-back guarantee

Cons

  • No VPS or dedicated hosting solutions
  • Unresponsive support team
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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Exceptional Support Services

When I was looking for a website hosting some seven years ago, I had decided that I wanted to patronize a Canadian company, and after doing a fair bit of research and reading a number of reviews, narrowed my choices to include Ethical Hosting. The fact that the company is ‘green’ easily finalized my decision. Over the years, there have been several occasions on which I required assistance, and my issues always seemed to arise during evenings or on weekends. But despite Ethical’s website indicating standard open hours of 9-5, Mon.-Fri., I never had to wait more than 30 minutes for a response and an accompanying solution. This level of commitment to service is truly exceptional so I find it discouraging that the reviewer rates the site to the contrary. On a personal note, John, it’s a reassuring pleasure knowing that you’re ‘there’.

1 avatar
James Bell, Canada
March 07, 2020
5
Amazing support, fast and friendly

I find it hard to believe that the reviewer thinks support is unresponsive, i find issues are resolved start to finish in less than an hour. I often get replies in less than 5 minutes with my problem already solved. I Highly recommend Ethical Host if you want to deal with an honest, small business that cares about you as a customer and the environment.

1 avatar
Kate Brown, Canada
December 11, 2019
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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