Founded in 2004, American web hosting provider Eastside Hosting is based in Monroe, Michigan. It offers shared website hosting, dedicated server hosting, domain registration, and reseller hosting. It also offers SHOUTcast streaming media hosting via its affiliate, MediaONAIR.com.
Eastside Hosting’s data centers are listed as being located in the U.S. and Europe, and its old-style, slightly broken website is in English.
Features and Ease of Use
Eastside Hosting’s shared cPanel web hosting plans are offered at three levels: Personal, Family, and Business. All three levels provide unlimited monthly data transfer, parked domains, add-on domains, email accounts, FTP accounts, and MySQL databases. The Personal and Family plans feature 100 GB and 500 GB of disk space respectively. The Business plan removes the cap on disk space completely.
All web hosting plans come with Google Adwords credit as well as the following features:
- 24/7 customer support
- cPanel
- Free domain with annual hosting
- Free Google Adwords credit
- Softaculous software installer
- 99.9% uptime guarantee
Since some (or much) of Eastside Hostin’s website is broken, I’d be curious about its stability and uptime.
Customers looking for a dedicated server can find one here. You can get a quad-core processor server with 4 GB of RAM, 1.5 TB HDD storage, unmetered bandwidth, Windows or Linux, and a choice of cPanel or Plesk control panels.
Somewhat uniquely, Eastside offers SHOUTcast media streaming hosting via its affiliated website, MediaONAIR.com.
Pricing and Support
Eastside Hosting’s web hosting plans start at the price of a large frappuccino per month. This is for the Personal account when paid annually, and customers get a sizable amount of disk space, unlimited addon domains, and unlimited bandwidth for the price. The price is pretty competitive compared with other U.S. providers.
You can buy web hosting on a monthly, quarterly, semi-annual, or annual basis. Opting for the quarterly term gives you a 13% discount compared to the monthly price, while the semi-annual term offers a 16% discount and the annual plan provides a 25% discount. Eastside has a limited one-week refund policy, but this might not be significant because…
When searching for support information, I found that the support section of Eastside’s website seems to be broken (can’t be reached). To make matters worse, I noticed that many of the contact email addresses were at a the vbilling.net domain that also seems to be down. The final probably-fatal factor is the fact that the hosting plan order buttons also don’t work.
Customer support is listed as being available via live chat, a ticket system, phone, email, and postal mail (although an incomplete address is given). It may come as no surprise that my exploratory email received no response.
