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Data Packet Networks Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

DataPacket has offered a wide array of hosting services to web developers and their clients since 2001. One of the best bits is the price lock guarantee that means your costs won’t increase during the life of your plan.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Screenshot 2019 08 10 at 07.23.311

Data Packet Networks (commonly called DataPacket) was founded by web developer Brian Bennett in 2001, to take over the assets of his previous venture, BRINet, which was established in 1998. Whereas BRINet provided affordable Windows hosting at a time when it didn’t exist, DataPacket provides “next-generation” hosting to web developers and their clients on Windows and Linux platforms, with every server having no more than twenty users.

DataPacket’s website is in English, and its client area support twenty-five additional languages.

Features and Ease of Use

DataPacket offers three shared hosting plans (one cPanel, one Windows, and one clustered), three reseller plans, three VPS, and three dedicated server plans. The cPanel hosting plans provide you with:

  • Price lock guarantee
  • CloudLinux OS
  • Unlimited hosted websites
  • 99.9% uptime guarantee
  • cPanel control panel
  • Unlimited SSD webspace
  • Unlimited bandwidth
  • Unlimited email addresses, databases, and FTP users
  • Multilingual tools
  • MultiPHP version selector
  • Support for PHP, Node.js, Python, and Ruby
  • Malware and spam protection
  • Free SSL certificates
  • Daily offsite backups

The Softaculous auto-installer comes with installation scripts for several popular programs such as WordPress, Joomla, and Drupal, so you don’t need any technical expertise to set up a CMS-backed website.

DataPacket’s VPS plans use KVM Hypervisor for better server management and improved performance, and performance is further improved thanks to the use of SSD storage.

Pricing and Support

DataPacket’s shared hosting plans are slightly pricey compared with the industry average, but you can get three months’ free hosting when you choose yearly billing. The 30-day money-back guarantee should make you feel better about an annual commitment because you can get out early if you change your mind, and the price lock guarantee means you’ll pay the same price (including discounts) for the entire time you hold your account.

You can pay for plans very conveniently in U.S. dollars via 2Checkout and PayPal.

DataPacket provides 24/7 customer support by telephone, ticket, email, and online form. I received a reply to my test ticket after eleven hours:

DataPacket support

If you prefer to support yourself, you can explore our blog, check out our FAQ section, and browse through our comprehensive knowledge base.

Comparison

How does Data Packet Networks match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Data Packet NetworksCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare

Data Packet Networks REVIEW: BOTTOM LINE

If you don’t mind paying above-average prices for a variety of hosting services, DataPacket’s website could be a decent destination during your search. The 30-day money-back guarantee means you can get out early if you change your mind, and the price lock means your costs will never increase.

DataPacket might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • 18 years of industry experience
  • Price lock guarantee
  • Three months’ free service with annual payments
  • 30-day money-back guarantee

Cons

  • Only industry-average 99.9% uptime guarantee
  • Slightly pricey plans
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
5.0
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Based on 11 reviews in 1 languages
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very prompt in responding to tickets.

Reliability, pricing and performance are the best we've seen in 5 years of hosting with other web hosting providers before that. The very few times we had questions, Datapacket's technical support has been very prompt in responding and always looking into and understanding the problem, not just bouncing back canned replies as many other companies do. I like their control panel, Plesk is absolutely a must have for people who don't want headaches when upgrading their blog software! Recommended!

1 avatar
Eugenio Felipe, Spain
November 19, 2024
5
Satisfied with the service.

Love that DataPacket is confident enough to let you money back guarantee if you are not satisfied with the service. However if you have an application like mine where reliable consistent speed of a little data is important then this web host seems to be the very best one can do.

1 avatar
Edward Abbott
October 14, 2024
5
Thanks for the good service.

Well, DataPacket is reliable web host. I signed up for my account, also buying a domain name, and the whole thing was an absolute breeze. There were no sleazy 'Buy These' extras in the signup process, which I have experienced with other hosts. Thanks for the good service.

1 avatar
Solomon Hess, Canada
September 20, 2024
5
Very pleased to have chosen their hosting service over the competition.

No long history with these folks yet however I must make these observations because fair is fair: I and some others were forced to change hosts due to our host went out of business. I went with Datapacket based on the number of positive reviews from users. The reliability and support have been flawless. I have not had a single issue. Immediate account setup and I had a number of questions that I sent via email and they were answered precisely, accurately, logically and in easy to understand terms in less than 15 minutes every time. So far everything is good...if it changes I will post again but for now I and my 8 customers in the USA are happy. Since the time I switched over to Datapacket I have had no problems at all. Knowing that I can access this level of technical support, I am very pleased to have chosen their hosting service over the competition.

1 avatar
Keiran Wiley, Mexico
August 06, 2024
5
Everything is very easy to use.

I'm extremely happy with Datapacket and will continue to have them host our site. After I signed up and registered my site and domain, there was immediately a billing issue for the domain name. I've had outages, but nothing too long. Uptime is good, my web site is up and accessible to my visitors around the whole globe. Everything is very easy to use and they give you many resources for the small price they charge.

1 avatar
Konstantyn Stawski, Poland
June 11, 2024
5
very easy to navigate everything.

I used to be with another web host (bad one) and I just recently moved to Datapacket web host. Special requests have always come through quickly and gracefully. My previous host charged about 3 times more and had less than 30% of the features these guys currently have. The control panel makes it very easy to navigate everything for someone who doesn't know too much about the intricate workings of webhosts and servers.

1 avatar
Gabi Rodrigues, Italy
May 17, 2024
5
I am quite satisfied.

I'm quite new to the blogging world. When I finally have the courage to create my own, I chose Datapacket due to the reviews on this site. Yep, one of the hosting forum discussion boards helped me with choosing my host, and I am quite satisfied. One thing I liked about Datapacket very much is the support. Being a new blogger, I am quite slow and still learning about it. Datapacket is such a huge help.

1 avatar
Curro Crespo, Spain
March 25, 2024
5
definitevely great service.

If you want to have a website that will be the talk of the town or just the website that your area is talking about, you should probably use the domain that I am using. With Datapacket, everything will be in motion. Your website will look good and every second will definetly count. the price is not that affordable, but still, it will be worth it because of its definitevely great service.

1 avatar
Ampelio Corti, Sweden
February 06, 2024
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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