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BergeHost Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

Nigerian web host BergehHost is based in Umuahia. Its shared hosting plans are dirt cheap, and you get a good 99.99% uptime guarantee, but I couldn’t summon a pre-sales support response.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

BergeHost Technology Services Overview1

According to its Facebook page, BergeHost Technology Services was established in June 2018. And according to its English-language website, this host currently supports 160,000 website owners.

Besides being hosted at robust European and U.S. data centers, you can also get domain registration and transfer services, SSL certificates, and web design.

Features and Ease of Use

BergeHost offers eight shared hosting plans (four of which are WordPress CMS hosting plans), four reseller hosting plans, four VPS plans, and four dedicated server solutions. The four shared hosting plans provide you with:

  • cPanel control panel
  • 20 GB to unlimited disk space
  • Unlimited monthly bandwidth
  • 1 to 12 hosted addon domains
  • Free SSL certificate
  • Free .ng domain
  • Unlimited email accounts, subdomains, and MySQL databases
  • Monthly backups
  • Instant setup (within one minute)
  • Seamless upgrades at any time

The Softaculous auto-installer allows you to install more than 230 content management and other applications, and you don’t have to be an expert to do so.

In terms of security, our DDoS protection effectively defends your system against distributed denial of service attacks. Additionally, you gain advantages from our robust firewall, continuous 24/7 server monitoring, and other features. Our 99.99% uptime guarantee ensures that you receive one day of service credit for every 60 minutes of downtime, offering you enhanced peace of mind.

Pricing and Support

BergeHost’s shared hosting plans are dirt-cheap. You can pay for them in Nigerian naira by bank transfer, and possibly additional payment methods including Western Union. Billing cycles range from semi-annual to triennial, and you can get free domain registration with annual billing.

The 7-day money-back guarantee gives you only a week to assess the services, but some payment methods — such as Western Union — are non-refundable, so you’ll get some account credit instead.

You should be able to contact the 24/7 customer support team by telephone, ticket, email, live chat, or WhatsApp, but some of these are not classed as official support channels. Unfortunately, live chat was not available when I wanted to try it, and my exploratory email went unanswered.

Self-support resources seem to be limited to a few sets of frequently asked questions:

BergeHost Technology Services FAQ

A free domain name is included with some hosting plans from BergeHost

Comparison

How does BergeHost match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1BergeHostCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare

BergeHost REVIEW: BOTTOM LINE

When it comes to dirt-cheap Nigerian hosting, BergeHost’s 160,000+ customers surely can’t be wrong, and you get a good 99.99% uptime guarantee. What’s not so good is that I couldn’t summon a pre-sales support response.

Pros

  • Dirt-cheap pricing
  • 99.99% uptime guarantee
  • Free domain
  • 7-day money-back guarantee

Cons

  • No pre-sales support response
  • Limited self-support resources

Find dirt-cheap Nigerian hosting plans at BergeHost.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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Worst experience

Don't patronise them. I bought reseller plan. I am regretting. These guys can ignore you for days. Sometimes they don't even answer you and to make matters worse they set their ticket to automatically close after 8 hours . So they can literarily ignore your message until it closes it self. To make matters worse they also turn off their phone numbers...you can't reach them. Very frustrating.

1 avatar
Sandra, Nigeria
March 08, 2024
1
Terrible service

I bought a reseller plan from them and am regretting. Their customer service can ignore your complain for days. Since I bought their plan , I have not been able to use it. Whenever I open a ticket, it takes them days to reply one message and sometimes they don't even solve it.

1 avatar
Pee, Nigeria
September 20, 2023
1
Worst support

I honestly wish I can rate them 0 star Their support is so poor. They've cost me a lot of jobs. They don't respond to messages on time and even when they do, they are always harsh. It's really a big shame for this hosting company. You guys are basically the worst I've seen so far.

1 avatar
Fasasi Israel, Nigeria
December 17, 2021
1
Best Customer support

Bergehost is not just good at what it does they have the best customer support the response to my support ticket within 5mins with a solution. they have really changed my mindset about Nigerian web hosting companies. Kudos to Bergehost team please keep it up to don't flop.

1 avatar
George, Nigeria
March 06, 2020
5
Great Service uptime and customer Support

Wow Bergehost is the best hosting platform I have ever used their up-time is great and their services are affordable. I was having lots of issues with other webhosting companies I was using but thanks to Bergehost they saved my busines. keep it up, guys

1 avatar
Greenerlife Brands, Nigeria
January 20, 2020
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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