Texas-based AvaHost has been offering web hosting solutions since it was established in 2001, and it extended into the Eurasian region in 2002.
AvaHost offers an array of hosting solutions including shared web hosting, VPS, dedicated servers, WordPress hosting, cloud VPS servers, reseller hosting, SSL certificates, and domain name registration services.
This provider concentrates on customers in English-speaking countries, and its website is in English.
Features and Ease of Use
AvaHost’s hosting solutions include the following standard features:
- Free SSL certificates
- PHP 5 support
- Unlimited MySQL databases
- Free domain name
- Automatic backups
- Script auto-installer
- Unlimited bandwidth
- 99% uptime guarantee
It’s slightly disappointing that this host offers the older PHP 5 rather than the newer, faster PHP 7.2 that most modern browsers support.
AvaHost provides daily backups of clients’ websites, and it provides knowledge base articles to tell you how to perform your own backups. It offers free SSL certificates as well as higher-level SSL certificates for websites with a dedicated IP address.
AvaHost’s VPS solution is designed for users with high power and flexibility demands. All VPS accounts are hosted on reliable Xeon servers running the Linux operating system; they provide full root access and use OpenVZ virtualization technology for stability and performance.
AvaHost uses state-of-the-art data centers located in several countries: the United States, the Netherlands, Canada, Singapore, the United Kingdom, Japan, India (by request), Brazil (by request), and Australia (by request). All data centers are equipped with enterprise-grade Supermicro and Dell servers, and Cisco switches. The RAID-10 SSD storage with hot-swap drives ensures zero downtime in the event of a drive failure.
Pricing and Support
AvaHost’s hosting plans are a bit expensive, although these SSD-based plans are equipped with considerable features to suit customers with the highest resource demands.
You can pay for plans monthly, quarterly, semi-annually, annually, or biennially, with decent discounts for longer terms, and a free domain if you commit for at least six months. Making a major commitment is no big deal because the very generous 60-day money-back guarantee should get you out if you change your mind within the first two months. That said, you should already know what you’re going to get, because first-time customers can take advantage of a 30-day free test.
AvaHost guarantees a 99% uptime, which is relatively low for a web host, but they do offer refunds for any month when the availability falls below that level.
Self-support resources include a knowledge base, F.A.Q. page, and video tutorials. Alternatively, the 24/7 customer support desk can be reached via telephone, ticket, email, or live chat. I received an email response in less than 10 minutes: