To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.
Apikhosting positions itself as having been a cheap and trusted Indonesian hosting provider since it started its journey in 2014. It offers various hosting packages along with SSL certificates and domain registration, transfer and reseller services.
Apikhosting’s website is in Indonesian, but it doesn’t translate well into English. However, the vendor’s WHMCS-powered checkout and client site translates into the usual 26 languages.
Features and Ease of Use
Apikhosting offers four SG (Singapore) free domain hosting and five USA free domain hosting plans. The SG plans provide you with:
- Account control panel
- 100 MB to unlimited disk space
- 20 GB to unlimited bandwidth
- FREE SSL/HTTPS
- Free .com/.net domain with the two higher plans
Apikhosting’s website also mentions a promo hosting plan that provides you with 5 GB + 1 GB disk space plus 30,000 MB bandwidth, a free .com domain, and free SSL. The company’s checkout (cart) website also lists three basic hosting plans, one of which is a free plan that provides you with 50 MB disk space and a free domain.
The three website building packages may be suitable if you don’t know how to design or code a website from scratch. You can easily manage your account thanks to the popular and easy-to-use cPanel control panel, and the SEO tools will help you improve your search engine ranking.
Apart from the free SSL, you can also buy SSL certificates provided by leading companies like Comodo, GeoTrust, and Symantec. The SSD storage is faster and more reliable than traditional HDD storage, and the SLA-backed 99.99% uptime is better than that of some similar hosts.
Pricing and Support
Although Apikhosting claims to offer cheap hosting, its hosting plans aren’t the cheapest on the market, so (at best) we could call them competitively priced. You can pay in Indonesian rupiahs or U.S. dollars by bank transfer, credit card, or iPaymu. Available billing periods depend on the plan you pick, and they could be anywhere up to triennial.
Apikhosting provides a 30-day money-back guarantee, and if you opt for certain plans like Basic Hosting and Business Hosting, you get two months of free hosting by committing to an annual subscription.
24/7 customer support can be summoned by telephone, ticket, email, live chat, or SMS/WhatsApp. Unfortunately, I was unable to elicit any response via email or live chat. Want to try supporting yourself instead? In this case, you’re out of luck because the knowledge base contains just one generic entry.