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CrowdSpring is the 3rd largest marketplace for crowdsourcing design. But their relatively smaller community compared to their larger counterparts affords you a more hands-on team, with more personalized consultations for your project. As a result, they see a higher user satisfaction rate and a greater array of designs for you to choose from. Also unique to CrowdSpring is their naming service, which enables you to tap on the creative juices of over 100,000 contributors to pinpoint an extraordinary name for your brand.
CrowdSpring is a basic, solid, and reliable logo design content service. It delivers the logo of your dreams, while avoiding many hurdles. Their excellent brief, pricing system and community of experienced and skilled designers make this platform unbeatable.
Don’t expect too much sophistication or exceptional aesthetics! However, the prices and quality of design balance each other out. They often beat competitors’ prices, so we warmly recommend you to check them out.
Why choose CrowdSpring?
Terrific support
Community features
Competitive prices
Read on to learn what CrowdSpring is all about.
4.0
Features
There Are No Details Here
The CrowdSpring brief could use more detail, which is disappointing when you’re looking to give your contest participants as much information as possible. They do have one neat feature, though – the option to choose which file types you’d like to receive in your final package.
The designer profiles section has a number of filters that allow you to easily find the person you’re looking for. Though the designers aren’t rated, they each have a portfolio, so you can see their work and invite them to join your project.
A few more features are available at the contest stage. This includes “presentation” pages for art directors and project managers or, more importantly, “focus groups” for getting your colleagues’ input.
4.0
Ease of use
Little Things Make CrowdSpring More Complicated than It Should Be
The CrowdSpring website is easy, simple to navigate and makes the most out of a straightforward design to still give off a professional feel.
As a visitor you might find it annoying that most contests can’t be viewed unless you register, but when you’re a customer trying to conceal your new logo from competitors, this may actually be a plus.
The contest building interface is nice, and lists all your potential upgrades and add-ons on the order form itself – which also includes your brief. You can review your order before proceeding to the payment stage which will launch your contest. After you’ve rated, commented, shared your entries and finally picked a winner, you and the designer will have 30 days to finalize the order and make small changes before you receive your finished logo.
5.0
Support
CrowdSpring Tackles Support Head-On
The CrowdSpring award-winning support is just awesome. They have every contact avenue you can think of and then a couple of more, like a Facebook and Twitter account that clearly also functions as a customer service venue. The FAQ is about as detailed as it can be, there’s live support available on the order form and beyond and the website is helpful enough to list their office hours together with their phone number. Don’t be surprised if you get a reply on a Sunday, though – CrowdSpring is just that good.
Live Chat
Email Support
Support Center
FAQ
Phone Support
4.5
Pricing
An Overly Complicated System Hiding a Good Price
CrowdSpring’s pricing system can be a bit confusing, primarily because it distinguishes between various project types. This approach expands the choices available for extra project management and packages, while also impacting the anticipated quantity of entries and designers.
That being said, we believe CrowdSpring’s Silver option is actually very good. It will let you gain exposure to numerous designers, competing for cost-effective prices.
CrowdSpring is a reliable service, with many of the previous usability glitches gone since the redesign in September 2017. Their creative brief and quality of designs are satisfactory, but not remarkable. The one place where CrowdSpring truly stands out is their impeccable customer support. They also offer competitive prices, so getting a new logo becomes affordable even for a small business.
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Crowdspring undermining the American Dream
Crowdspring undermining the American Dream, especially for immigrants like me.
The payment delays have become increasingly severe, with some of us waiting over 10 months—and in some cases, more than a year—to receive what we are owed.
I’ve attempted to contact clients I’ve worked with through the platform. Unfortunately, most do not provide personal contact details, making it difficult to resolve these issues directly.
One client I contacted, based in the Chicago area, has even gone so far as to involve local authorities, but they were unable to locate the land office associated with the platform. It appears the office may no longer be operational, has relocated without notice, or is now operating entirely online —not sure.
Additionally, the behavior of certain TEAM members—such as Marc B., Ashlee H., and Mona R.—has raised serious concerns. Their responses to inquiries are often templates, generic, and lack any real effort to resolve issues. If these individuals are indeed real people (not a Bot), one must question why they would choose to enable such unethical practices - they will do the right thing instead.
Below are some of the platform’s recurring “promises,” which, in reality, have proven to be nothing more than EMPTY words:
“Our team is doing everything possible to get payments processed as quickly as we can.” – False.
“We understand these delays can cause frustration, and resolving this issue is our top priority.” – Lie.
“Our team handles payments multiple times a week, and no further action is needed on your end.” – False.
“Increased payment frequency.” – Obviously Lie.
“Automated queue system.” – False.
“Ongoing enhancements.” – False.
“Transparent communication.” – EXTRA False.
“We are actively working to speed up our payment processes and are exploring every possible way to improve.” – Lie.
If these statements were TRUE, payments would be processed within days or weeks—not months or years. It is increasingly clear that funds owed to designers are being misused or withheld intentionally.
Given these circumstances, I strongly urge you to reconsider your association with Crowdspring. There is no future here, and continuing to engage with it only puts your hard work and financial well-being at risk.
I will update this review to give you a better perspective.
We are dealing with digital bandits, humans without self-esteem, immoral, have no ethics, and have no conscience.
If you check, Ross Kimbarovsky is no longer active on his social media.
This evil person is indeed deliberately committing fraud!
How can a lawyer who should uphold the values of justice and truth, actually pervert justice for personal gain!????
This kind of person is so embarrassing!
A person without ethics and morals but claims to be a lawyer??!!!
Cursed be he and the entire crowdspring team and his family!
I invite designers who have been deceived by these evil people to dare to speak up on social media!
MENTION THEIR NAMES TO GO VIRAL AND BECOME A TRENDING TOPIC!
EXPOSE THIS ROTTENNESS!
Petranova
,
USA February 06, 2025
Crowdspring DOES NOT PAY AND THREATENS THEIR DESIGNERS!
I have been a freelancer at crowdspring for years.
The last 12 months experience was VERY SAD AND DISGUSTING!
You prospective clients (and designers!) THINK A THOUSAND TIMES BEFORE USING CROWDSPRING! They are a bunch of money thieves who MISERABLE and MANIPULATE DESIGNERS!!!
I HAVE NOT BEEN PAID for more than 12 months for the winnings from the logo contests that I participated in.
If I ask for it, I WILL BE THREATENED TO BE BLOCKED!
I asked nicely when I would be paid, THEY ARE UNABLE TO GIVE A TIME ESTIMATE!
12 MONTHS OF MY PAYMENT REQUEST IN PROCESSING STATUS!
A HORRIBLE BUSINESS PRACTICE, WITHOUT CONSCIENCE AND FULL OF LIES AND HARMFUL TO THE DESIGNERS!!!
I am sure, dozens or even hundreds of designers around the world have been HARMED BY THIS MANIPULATIVE BEHAVIOR!
I WILL BE BACK AGAIN IF THEY PAY ME!
AND GIVE BETTER RATING!
I participated in contests on this website and won several contests, there were no problems with the client and the contests ran smoothly.
The problem is when I want to withdraw the contest payment from this website to the designer, it takes a very long time, imagine, I have been waiting for payment for more than 6 months, and until now crowdspring is holding the payment for unclear reasons.
To designers, I warn you not to participate in contests on this website because you will waste time and emotion to receive your money.
is there any way to solve the problem? this is very sad news. Have you contacted customer service to ask for their help?
anonymus
,
USA January 31, 2025
I have contacted CS, they even threatened to ban my account.
sunjava
,
Indonesia February 02, 2025
scam sites
Please don't believe anyone,
this site's prizes are nonsense, they don't pay the right to the designers' winnings,
they cheat designers and block designers' accounts,
Crowdspring is simply a huge scam! The get the money from clients but don't pay designers. The pretty cherry on top of this cake is the threating and rude messages creatives get from support.
I am graphic designer and worked with them until they stopped paying their designer. More than one year and still not paid. All the real graphic designer are gone!
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