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VODIEN A DISHONEST PROVIDER?
Rated 1 out of 5 stars
VODIEN is A DISHONEST SUPPLIER?
VODIEN is , in my opinion, a fraudster. Also operating as Dreamscape and a reseller of Tucows Ascio, they have knowingly double charged me for subscription periods that I have already paid Tucows/Ascio for . My domain expires in 2025 and they have biled me for many previous years that I was not aware of , I feltt threaten with their emails saying my domain would be de activated if I didnt pay and i had forgotten I had paid 10 years till 2025 . Now I have found out and remembered that I have paid my renewal subs till 2025, and they de activated my domain and now DEMANDING SGD216 JUST TO REDEEM MY DOMAIN, WHICH I DO NOT OWE ANYTHING DUE , IN THE BEGINNING!!!!
SO , judging by this event that happened to me, VODIEN IS A SCAMMER.
ask me for the evidence
VODIEN A DISHONEST PROVIDER?
Rated 1 out of 5 stars
VODIEN is A DISHONEST SUPPLIER?
VODIEN is , in my opinion, a fraudster. Also operating as Dreamscape and a reseller of Tucows Ascio, they have knowingly double charged me for subscription periods that I have already paid Tucows/Ascio for . My domain expires in 2025 and they have biled me for many previous years that I was not aware of , I feltt threaten with their emails saying my domain would be de activated if I didnt pay and i had forgotten I had paid 10 years till 2025 . Now I have found out and remembered that I have paid my renewal subs till 2025, and they de activated my domain and now DEMANDING SGD216 JUST TO REDEEM MY DOMAIN, WHICH I DO NOT OWE ANYTHING DUE , IN THE BEGINNING!!!!
SO , judging by this event that happened to me, VODIEN IS A SCAMMER.
ASK ME FOR THE EVIDENCE.. I SHALL SUPPLY IT.
Worst Tech Support ever
Emails are never answered. Tickets auto closed even when problem are not resolved. Phone calls are never answered. Good luck to u if u still insist.
auto renewal policy bad
Be careful about their auto renewal. It is auto set to on. Make sure you turn it off immediately if you do sign up. It may come back to haunt you otherwise. They will not refund you even if you do cancel it immediately upon receiving the invoice. Very bad.
Vodien poor support getting from good to worst nowaday
Vodien used to be good back 10 years, but this few years it getting from good to worst Support is very bad and the also like outsource? slow and inexperience ? Same as this every time when we submitted an problems, there will be no respond. you just need to wait and wait until you call them. once time it take 4 weeks for them to resolve and between that, you have no reply and respond from Vodien support. Not recommended , want to charge expensive plan but yet support suck like hell
Worst experience
My experience with this company has been extremely disappointing. Despite attempting to seek technical support, I've encountered significant challenges. Unfortunately, the support system seems non-existent, and the calls for assistance frequently get disconnected midway through, making it impossible to resolve issues effectively. It's disheartening to find such a lack of reliability in their support services. There's a clear need for improvement in their customer assistance. I hope the company addresses these issues promptly to ensure better service for its customers.
Worst experience, no respond, and strongly not recommended.
every time when we submitted an problems, there will be no respond. you just need to wait and wait. when i first subcribe to the web hosting package, i have problems creating MS SQL database. it take 3 weeks for them to resolve and between that, you have no reply and respond from Vodien support. Now i have the problems connecting to the MS SQL database server again, and i don't know how long it will take for resolve this issues.
So, don't risk your business with Vodien.
Dont trust your business with this webhost.
After nearly the end of 2 years with Vodien, problems starting to arise, I just dont receive emails for about 1 week. I called the helpdesk, the customer service person named Nicole (Likely an Alias) explained that it is a DMARC and SPH needed updating but I asked does that mean all your clients are affected or only me, and she assured me that the problem has been resolved, without answering my question. I Started asking, whether there are processes when I have to call in to check etc, she repeated saying the problem is solved and cut the chat off. To my dismay, I was still unable to receive my email. I had to call them again and the next customer service told me that due to multiple password failers, they would lock up the Mail server IP. And once he saif he resolved the problem, mu email started comming.
I Wrote in to [email protected] and JOSE BARICUATRO did his marketing stance like an idiot that does not know much about webhosting and not respond to my questions. He became rude and started to send me links on "Explanation on how IP address and DNS works"
They dont even know and neither they will respond to all your problems with their system. Their pricing is also about 35% higher than the market but without the show of quality or reliability.
Skip this webhost, your business is at stake.
