OVHcloud 評判 2024年│データを見てみましょう！

Why does this review not mention service standards? That's very strange. How can a review be worth anything if it does not mention service levels? My company has been hosting websites, creating business to business internet-based sofware and designing websites and apps since 1996 and I can truly say I have never come across a host company as appallingly bad as OVHCloud. Their support works ony from 9-5, there is no chat support and the ticket system, the only form of interactive support provided, is absolute rubbish and is staffed by brain-dead bots or untrained operatives who copy and paste answers from their help pages that have no relevance at all to the question asked. And they can take up to 24 hours to do this! So, then you pay for premium support, surprisingly expensive, and support hours are extended from 9-5 to 8-6 (big deal!) and you get a chat facility.... except that the chat operatives might as well be street sweepers for all the the technical knowledge they have. The are absolutely useless, and are only good at wasting your time. And the next level of support, which is probably also useless, costs £250 a month, yes £250 a month! These people are jokers. Avoid them at all costs, unless you want your time well and truly wasted.

Simon, イギリス
2024年12月24日

1

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OVH offers the best VPS at reasonable prices in various locations without compromising the quality, I experienced that OVH and DedicatedCore are the two providers that offer low-cost VPS with all security features. I can add both to my wish list as the cheapest VPS providers.

Jr Watson, 米国
2024年12月24日

5

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Not a recommendation for new users, better look elsewhere. Initial experience of buying at ovh because I was tempted by the promo. Never tried the service on ovh before. After registering and placing a service order, the process takes a long time. Suddenly the status changed to canceled without any information. Tried to send a ticket regarding service or refund it was not clear (it said 30 days for refund). For more than 1 month there was no news of the refund. and in the end my funds went nowhere and I didn't get the VPS service I wanted.

Rizki, インドネシア
2024年12月24日

1

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Awful scammy service, look around A LOT before trying to use them. Their cloud platform is very unreliable and unstable, it should be in Alpha not even beta. I can't even change my email address in profile, no way I'd ever try to run a critical app in their cloud.

Bob Connor, 米国
2024年12月24日

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Support couldn't even help me create an account. Awful Company, awful service. After creating multiple emails with the sole purpose to get an account (without support help), I finally created an account and ordered a VPS. However, before getting a VPS They want you to mail a picture of you holding you credit card and photo id. I do not know any other cloud provider that requires this. This is a very suspicious company. I would stay away.

Just, 米国
2024年12月24日

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This is an absolute nightmare of a company: whenever you have a problem, you are directed to standard "solutions" for whatever question you have, which never lead to a resolution of the problem. They are also impossible to contact. I would definitely look elswhere for your hosting. Answer to OVH response: we cannot access an authentication code, since the email address to which it will be sent no longer exists. That's why we are trying to change that email address. Could you please provide us with a solution, or give us a way to contact you directly?

youssef, モロッコ
2024年12月24日

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Stood up a new VPS with this company based on turn up time, not prior reviews for a small local pool company. Within 10 minutes of the server being active, I begin to receive notices that the box has been compromised. At this point, we've yet to even log into it. So, the password provided and created by OVH was compromised. We reset the instance, reinstalled, and we set a 32 character password: Within 10 minutes - here we go again with the box being compromised. After hours and hours of going through server logs and working with their less than helpfull support, I found nothing. Nothing at all. No Malware, No RootKit, No Virus, No access logs, nothing. Nothing at all. This goes on for months and months. Finally had enough when they began to shut the server off on their own. When I complained about that, they started adding random firewall rules to block traffic, and then blames us. Finally fed up, and threatened to take it to social media - they send us a disconnect notice. Had issues with OVH since day .5 So happy to have left them and went with a real company based in the USA and not offshore.

Tony Cundiff, 米国
2024年12月24日

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I have never had such a negative/bad experienced with a hosting company. Please avoid at all costs. The support is terrible and if you can't understand their strange non-standard packages and pick the wrong one - well that is just tough because they have your money and they don't give a flip! The support person used broken English in his replies and was rude and completely unclear. On rejecting the answer they just went ahead and closed the ticket with not so much as a consultation to see if I was happy with the answer.... Just a nightmare. Please stay clear and use another good quality hosting company.

Gill Wilson, イギリス
2024年12月24日

1

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