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What is Managed Hosting?

Sayb Saad Written by:
Christine Hoang Reviewed by: Christine Hoang
24 October 2024
When you build a website, you have to decide how you want to host it. Managed hosting is a service where the provider takes care of most of the technical work, such as server security, updates, and performance monitoring. This lets you focus on your site without worrying about managing the underlying infrastructure.

Definition of Managed Hosting

In managed hosting, your provider takes care of your website’s server setup, maintenance, and security. This includes automatic backups to protect your data, malware protection, and DDoS defense to block harmful traffic and prevent server overload. While you won’t have full control over the server, managed hosting saves you time and hassle.

Managed hosting also uses load balancing to distribute website traffic across several servers, avoiding slowdowns. Additionally, it uses a CDN (Content Delivery Network) to store copies of your content in different locations, ensuring faster access for users based on their location.

How Does Managed Hosting Work?

When you choose managed hosting, the provider assesses the website’s needs, such as traffic levels, specific software requirements, and storage needs. This helps set up a server configuration tailored to your site. The next steps are as follows:

  1. Server setup and configuration: Your hosting provider configures the server based on your needs. It installs the necessary software, sets up the operating system, and configures everything to ensure your site runs smoothly.
  2. Ongoing management: Once set up, the provider handles all aspects of server management, including security updates, performance monitoring, and troubleshooting any issues that arise.
  3. Control panel access: You have access to a control panel where you can manage your site’s basic settings, check performance statistics, and perform some administrative tasks. However, the provider handles the deeper server maintenance.
  4. Backup and recovery: Managed hosting includes automatic backups of your site’s data. In case of data loss or a crash, you can restore your site using these backups.
With managed hosting, you can scale your server resources as your traffic grows. If your business needs to meet industry regulations like GDPR or PCI-DSS, it helps you stay compliant by managing the necessary security measures. A managed hosting provider ensures all this with reliable data centers, backup power systems, and powerful hardware.

Key Features of Managed Hosting

While the exact features and services vary between managed hosting providers, here are some of the key characteristics of managed hosting:

Server Setup and Configuration

Your hosting provider sets up your server based on your website’s needs. It chooses the proper hardware and software, installs the operating system, and configures the server to ensure smooth performance. This includes setting up security measures to keep your site safe from threats like malware and unauthorized access​.

Operating System and Software Updates

Your managed hosting provider regularly updates your server’s operating system and software to keep everything secure and stable. These updates often include security patches that fix known vulnerabilities, helping to protect your site from cyberattacks like malware or data breaches. Not updating your software leaves you exposed to such risks​​.

Updates also improve your server’s performance and compatibility with new technologies. They can fix bugs, prevent crashes, and ensure your server runs smoothly with the latest software​​. This process happens automatically, so you don’t have to worry about missing critical patches or updates.

24/7 Monitoring and Support

With managed hosting, your provider constantly monitors your server with specialized tools like Nagios, Zabbix, and New Relic. These tools track metrics such as CPU usage, memory consumption, disk space, and network traffic. Real-time monitoring helps identify and address potential issues before they cause downtime for your website.

If something goes wrong, the support team uses these tools to diagnose and resolve issues immediately. You’ll also have 24/7 access to expert help through phone, email, live chat, or a ticketing system, though customer support options can vary depending on the provider.

Security Management

Managed hosting providers protect your website with tools like firewalls that block unauthorized access and intrusion detection systems (IDS) that monitor traffic for suspicious activity. They also provide SSL certificates to encrypt data and web application firewalls (WAF) to prevent attacks like SQL injection and cross-site scripting (XSS).

Performance Optimization

A managed hosting provider enhances your site’s performance through caching, which stores frequently accessed data closer to users. This reduces server load and improves page load times. It also uses Content Delivery Networks (CDNs) to distribute your content across global servers, ensuring faster access for users no matter where they are.

To manage heavy traffic, a managed hosting provider uses load balancing to distribute traffic across multiple servers and avoid overload. It also optimizes database queries by indexing data and refining how the database handles large requests to ensure fast data retrieval and reduced server strain.

Backups and Disaster Recovery

Managed hosting includes regular backups of your data to protect against accidental loss, corruption, or disasters. These backups are usually done automatically each day and stored in separate locations so you can quickly restore your website if needed​​.

For issues like major outages, providers use disaster recovery plans to keep your site running. They often copy your data to different locations (geo-redundant storage), so even if one location goes down, your data stays safe and available. Failover systems also kick in to switch you to a backup server, minimizing downtime​​.

Managed Hosting vs Unmanaged Hosting

With unmanaged hosting, you have complete control over your server. You are responsible for setting it up, managing security, installing updates, and troubleshooting any issues. Unmanaged hosting lets you customize the server environment, but you must have the technical skills and time for it. You’re entirely on your own for maintenance, security, and disaster recovery​​.

In contrast, managed hosting, though more expensive, shifts the technical workload to your provider. The provider handles server setup, security updates, performance monitoring, and support. While you sacrifice some control over server configurations, you gain peace of mind knowing that experts are managing the backend tasks​​.

Managed Hosting Unmanaged Hosting
Control Limited control over server configurations Complete control over all server configurations
Cost More expensive due to added services Cheaper upfront but may require additional costs
Server Management Provider handles setup, updates, security, and support You handle all server setup, updates, and security
Technical Expertise Minimal technical skills required Requires advanced technical skills
Security Provider manages firewalls, updates, and monitoring You implement and maintain all security measures
Support 24/7 support typically included Limited support, often only for hardware issues
Customization Limited customization to maintain stability Full customization and control

Advantages of Managed Hosting

Choosing managed hosting comes with many benefits that make running your website easier:

  1. Simplified management: Your hosting provider handles all the technical tasks, such as server setup, updates, security, and performance tuning. This allows you to focus on your website or app instead of server management.
  2. Expert support: Managed hosting gives you access to experienced system administrators who can fix issues and offer advice whenever needed. This means you don’t have to solve technical problems on your own.
  3. Security: Hosting providers set up security measures like firewalls and regular updates to protect your site from online threats. This helps keep your data safe without you having to monitor it constantly.
  4. Better performance: Managed hosting ensures your server runs fast and stays online by using tools like load balancing, which spreads traffic across servers, and redundancy, which keeps your site available even if one server fails.
  5. Scalability: As your website grows, managed hosting makes it easy to increase server resources to handle more visitors. You don’t need to adjust your server capacity manually; the provider does it for you.
  6. Time and cost savings: Instead of hiring staff or learning to manage servers yourself, you can rely on the hosting provider to take care of everything. This saves you both time and money, allowing you to focus on growing your business.

Disadvantages of Managed Hosting

While managed hosting has many benefits, there are a few downsides you should consider:

  1. Higher cost: Managed hosting is more expensive because you’re paying for extra services like security, updates, and support. If you’re on a tight budget, this might be something you want to consider.
  2. Limited control: You won’t have complete control over your server since the hosting provider manages it. This means you may not be able to customize the server as much as you could with unmanaged hosting.
  3. Dependence on provider: Relying on your provider for server management means you depend on their expertise and responsiveness. It’s important to research providers carefully to ensure they have a good track record.

Types of Managed Hosting

Managed hosting has different types for different needs. They include built-in security features like regular updates, firewalls, and monitoring to protect your site. You should pick the type that fits your site’s size, traffic, and specific needs. Here are a few options you can choose from:

Managed Dedicated Hosting

With managed dedicated hosting, you rent an entire physical server for your website or app. This gives you maximum performance because no other sites share your server. Your hosting provider manages the hardware, operating system, and basic settings while you control the software and applications installed on the server.

Managed VPS Hosting

Managed Virtual Private Server (VPS) hosting gives you a portion of a physical server dedicated just to your site. You get your share of resources like CPU, RAM, and storage, which is more than what you’d get on shared hosting. The provider handles the server’s core management while you control how your VPS is configured and what software it runs.

Managed Cloud Hosting

Managed cloud hosting uses a network of servers instead of just one, making it easy to adjust resources as traffic changes. If your site suddenly gets more visitors, the cloud hosting provider automatically allocates more resources to keep it running smoothly. You only pay for the resources you use, making it a flexible and cost-effective option for sites with unpredictable traffic​​.

Managed WordPress Hosting

Managed WordPress hosting is specifically optimized for WordPress websites. Your hosting provider takes care of updates, backups, and performance improvements. Some providers may limit specific plugins to ensure compatibility with their system, but they offer built-in solutions for speed and security.

How to Choose a Managed Hosting Provider

When selecting a managed hosting provider, consider the following factors:

  • Reputation and experience: Look for providers with a strong track record of reliability, performance, and customer satisfaction. Reading reviews, case studies, and testimonials from other customers will help you gauge their performance​​.
  • Support and expertise: Assess the provider’s support options, such as 24/7 availability and different support channels, like phone, email, and live chat. Make sure their technical team has the expertise to resolve issues quickly and effectively.
  • Pricing: Don’t just look at the cost – compare the features, services, and resources included in each plan. You should also check for hidden fees and consider both the initial and renewal prices.
  • Scalability: Your hosting needs will grow as your site traffic increases. Choose a provider that allows easy upgrades of resources like storage, bandwidth, and processing power to handle increasing demands without downtime.
  • Security: Verify that the provider offers robust security features like SSL certificates, regular backups, firewalls, malware scanning, and DDoS protection. These are essential to protect your site from cyber threats and comply with data security regulations.
  • Performance: Check the provider’s infrastructure for optimized performance, such as SSD storage, caching, CDNs, and load balancing. These features ensure faster loading times and reliable uptime for your website.
  • Backup and disaster recovery: Make sure the provider offers frequent backups and a reliable disaster recovery plan to restore your site in case of a failure.
  • Migration assistance: If you’re moving from another host, look for a provider that offers free or supported migration services.

Summary

Managed hosting is an investment in the long-term health and performance of your online presence. However, finding the right hosting provider isn’t that straightforward. You have to find the right balance of reliability, features, and cost. That’s why it’s crucial to assess your unique needs carefully before choosing a provider.

As your site evolves, your hosting needs will change, and a good managed hosting provider can scale with you, ensuring your site stays fast, safe, and reliable no matter how much traffic increases.

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