AbcSubmit Review 2024: Is This Form Builder Worth Your Money?

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An Affordable Form Builder with Business Workflow Tools

AbcSubmit offers a comprehensive form builder packed with business-focused features like appointment scheduling and workflow automation. It has a free-forever plan as well as paid plans that come with a 14-day free trial.

This Romania-based form builder is available in five languages – English, Romanian, Spanish, German, and French. There’s also an option to translate your forms into multiple languages (though you have to upgrade to a paid plan).

It’s a relatively new online form builder, and not as well-known – but could it be the solution you need for your business? Would you be better off with an established form builder, like Ninja Forms? Keep reading to discover AbcSubmit’s best features as well as its limitations.

100+ Business-Focused Form Templates

AbcSubmit can’t match giants like JotForm in the number of templates it offers, but it does have a decent selection of 100+ well-designed form templates, the majority of which are business-related. If you’re looking for quiz-style forms, AbcSubmit isn’t for you.

The form templates are fairly easy to customize – you can rearrange form fields, add new fields, delete fields, and change the appearance of templates using the drag-and-drop editor. Changing the field labels is a little less intuitive, but it’s easy to do once you get the hang of the field properties sidebar.

To access form templates within the editor, you have to click Open Document. The templates are not organized in categories, but they are searchable.

You can also find templates on the main website. Here, they are arranged in categories, industries, and types, with the option to search by keyword. You can click on a template and then edit it in the form builder.

Template types available include forms for bookings, applications, contacts, payments, feedback, and requests. All templates are mobile-responsive, so your visitors can view and submit forms on any kind of device.

Powerful Form Features for Your Business

AbcSubmit certainly offers plenty of useful features. It also allows you to create web pages and an e-commerce store – removing the need for a separate website builder.

There are over 50 field types in the editor, though 11 of these, including payment processor, signature, and file upload, are only available on paid plans. AbcSubmit integrates with Zapier, Mailchimp, Google Sheets, and more, so you can automatically create new customer profiles when you receive a form submission, for example.

To share your forms, you can use direct links, social media links, and a range of embed options, including a free WordPress plugin and a Weebly app.

Online Appointment Scheduling

AbcSubmit’s paid online calendar function allows customers to easily book appointments. Simply add a calendar to your form and adjust the settings. You can enable payments for online calendar bookings and even adjust your hourly rate. You can also integrate your online calendar with Zapier to automatically add bookings to your Google Calendar.

Flux Workflows (Business Process Management)

You can make your business processes more effective by using AbcSubmit’s Flux Workflows to automate approval workflows. Flux uses advanced conditional logic to automate responses – for instance, holiday requests can be automatically approved if they meet certain conditions. You can even use Workflows for customer onboarding processes and account creation, welcome email automation, and more.

On-Premises Software

As well as offering the web-based builder, AbcSubmit also provides a means of installing the builder on your own servers. This method of using AbcSubmit gives you complete control over security and privacy. It’s particularly useful if you need to build forms offline or want to apply high levels of encryption for your forms.

Basic or Advanced Modes for All Kinds of Users

To be honest, the AbcSubmit form builder takes some getting used to. It’s fairly easy to use in basic mode, as it’s a simple drag-and-drop editor. But the advanced mode uses a more complicated drag, draw, and drop style. You can’t switch between modes, either. If you choose Vertical Layout (basic) and decide you’d rather be using advanced mode, you would have to create a new form.

Because it offers two different modes, you can use it whether you’re a beginner or if you have more experience. When it comes to customizing field settings, however, it’s a bit confusing. As you can see in the screenshot below, the field properties section isn’t very user-friendly. You can’t fully read the options in the appearance section, and you have to click twice on the dropdown options to see alternative options.

Click, Draw, and Drop Builder

In advanced mode, you have a different way of building your form. Instead of dragging fields from the sidebar to your form, the advanced mode uses click, draw, and drop. This gives you a lot more control over the layout of your form – but it’s also more complicated.

You select a form field and then “draw” it on your form by clicking where you want the field then dragging the handles to change the size and shape of the element. If you’re used to simple drag-and-drop, it can be far more time-consuming.

Interactive Assistant

AbcSubmit includes an interactive assistant in its editor. This looks like a pencil with arms and eyes and is called “Sketch.” Sketch can show you tips and tricks, such as keyboard shortcuts, and it also gives you form-building “quests” (really just tasks such as creating a new form, using advanced mode, etc.) and a Support button.

Customizable Dashboard

To make managing your forms and submission data simple, AbcSubmit gives you control of how your dashboard looks. You can add widgets that show your recent forms, form submissions, workflows, and notifications, and you can arrange these any way you like.

Building a Form with AbcSubmit

If you opt for basic mode, building a form is quite simple. You have fewer form field options, and these forms use a straightforward vertical layout, so all the fields are sized to fit in a single column. You can set the options for the fields by clicking on them to open the operations and properties sidebar.

This is where it gets slightly less intuitive, as you can see in the screenshot below. All those <DEFAULT> labels are a little off-putting if you’re new to form building. You have to click each one to see what options are available. It makes it look more complicated than it actually is!

To explain the settings, we have included tooltips, although this may not be immediately apparent. When you hover your mouse to the left of each setting, you will observe the tooltips. Clicking on these tooltips will take you to the form builder documentation, offering assistance.

There are two ways to get support with AbcSubmit, which is available during “business hours.” You can click the chat icon at the bottom right corner of the page (even in the editor) to open up the live chat function. All you have to do is type in your question and wait for a response. When I tested this feature, I was pleasantly surprised to get a response within ten minutes.

The other means of contacting support is via the contact and support page. Here, you can fill in your details and ask your question, choosing your own priority level – low, normal, high, and critical. However, the message at the top of the form says you could be waiting up to two business days for a response – depending on the priority level you select.

AbcSubmit has three paid plans in addition to its free plan, and they’re relatively affordable, too. All plans come with a 14-day free trial – you will need to supply payment details for the test run, though you won’t be charged till the end of the trial. You can pay via PayPal and all major credit cards, with the option of paying monthly or yearly. There’s a 30-day money-back guarantee, too.

AbcSubmit doesn’t have any unlimited plans. The limits vary according to the plan you’re on, but the Ultimate plan (the most expensive) has a maximum of 100 forms, 80,000 page views per month, and 20,000 submissions.

The free plan is great to get started with, but it only offers three forms, 500 page views, and 100 submissions. You can, however, use payment processing via PayPal and integrate with Zapier, Dropbox, Google Sheets, and Google Calendar for free. Since the limits are so strict, to get the most out of AbcSubmit for your business, you’ll likely need to upgrade fairly quickly.