In an exclusive interview with
Website Planet, Kyanon Digital shares its mission to make a meaningful impact in the digital world.
Inspired by the Vietnamese legend of the magic crossbow, the team embodies the Archer spirit, empowering businesses to thrive through innovative digital solutions. Since its inception in 2012, Kyanon Digital has been dedicated to transforming business processes, enhancing customer experiences, and optimizing operations.
With a comprehensive range of services tailored to meet unique challenges, Kyanon Digital partners with clients to navigate the complexities of digital transformation, ensuring lasting success and growth.
What inspired the creation of Kyanon Digital and what is its core mission?
Our Archer spirit is inspired by the Vietnamese historical legend about the magic crossbow empowering us to make an impact in everything we pursue.
Founded in 2012, We are a Vietnam-based one-stop digital service house providing world-class digital solutions.
Our existence is driven to make Digital Impacts. It’s not only about Technology, it’s about transforming business processes, ensuring a happy customer experience, and optimizing operations.
KYANON DIGITAL, Making Digital Impact that Matters!
How does Kyanon Digital support businesses in enhancing their digital presence and performance?
Expertise Across the Digital Spectrum: With specialized teams covering every aspect of digital transformation, from strategy to execution, our firm offers comprehensive expertise to guide clients through every stage of their journey.
Customized Solutions for Unique Challenges: Recognizing that every organization has its own set of challenges and objectives, we tailor our digital services to address specific needs, ensuring that our solutions are precisely aligned with our clients’ goals.
Proven Track Record of Success: Backed by a track record of successful digital transformations across diverse services, our firm delivers results that drive business growth, enhance efficiency, and improve customer satisfaction, providing clients with confidence in our capabilities.
End-to-End Support and Partnership: From initial consultation to ongoing support, our firm is committed to building lasting partnerships with our clients, offering continuous guidance, support, and collaboration to ensure the success of your digital initiatives at every step of the journey.
Emphasis on Innovation and Future Readiness: Constantly evolving in tandem with the rapidly changing digital landscape, we prioritize innovation and future-readiness, equipping clients with cutting-edge technologies and strategies to stay ahead of the curve.
Can you tell us more about Kyanon Digital’s key services and what sets it apart from other digital agencies?
In today’s dynamic digital landscape, navigating the path to success can be complex. At Kyanon Digital, we’re your trusted partner, empowering you to achieve your digital transformation goals.
We offer a comprehensive suite of six core services, each designed to deliver measurable results and lasting impact:
- Digital Transformation Initiation: Build a secure and scalable technology foundation that future-proofs your business.
- Digital Application Delivery: Develop innovative and user-centric applications that drive engagement and growth.
- Data Insights & Analytics: Transform your data into actionable intelligence for informed decision-making.
- CX Optimization & MarTech: Deliver personalized customer experiences that foster loyalty and advocacy.
- Cloud & Managed Service: Unleash the power and efficiency of the cloud to optimize your operations.
- Digital Capability Extension: Build your dream digital team with expert talent acquisition, training, and project management support.
Can you share a success story where Kyanon Digital significantly improved a client’s digital strategy or results?
Starting in April 2021, Kyanon Digital was chosen by Central Retail to help it renovate its e-grocery platform called BIPBIP/TopsMarket. This partnership involves the creation of a roadmap and implementation of solutions based on a microservices architecture and core operation engines. Demonstrating remarkable progress within the initial six months, Kyanon successfully launched a mobile ordering application with seamless integration of backend operations, effectively supporting the intricate demands of the grocery business.
The implemented system has provided Central Retail with enhanced capabilities to oversee its extensive range of SKUs, execute promotional campaigns with multiple conditions, and synchronize orders across various platforms. This includes Bipbip/TopsMarket’s proprietary mobile app, and web platform, as well as external channels such as Grabmart, Tiki, and Shopee.
Some proud figures:
- Capability of managing 26k products for 6 channels
- Real-time stock Management from 9 TopsMarket stores
- Process 8000+ orders/ day without interruption
- 99% of offline promotions have been converted to online
- Fulfill orders from multiple sources: mobile, web, 1 lazada (9 warehouses), 1 lazada beverage (9 warehouses), 9 shopee for 9 stores, 9 Grab mart for 9 stores
How does Kyanon Digital stay ahead of digital marketing trends and ensure effective results for its clients?
Dr. Tai Huynh, CEO of Kyanon Digital, is honored to assume the role of Executive President of the Vietnam MarTech Network.
The Vietnam MarTech Network was officially launched during the Vietnam MarTech Innovation 2023. This marks a significant milestone for the MarTech industry in Vietnam, with November 1st being designated as the annual Vietnam MarTech Day.
The Vietnam MarTech Network aims to foster close relationships with relevant government agencies, ministries, and organizations, especially the National Innovation Center (NIC) under the Ministry of Science and Technology (MOST).
The main objectives of Vietnam Martech Network are:
- Strengthening the MarTech industry: The network aims to contribute to the development of a strong and vibrant MarTech industry in Vietnam.
- Promoting Vietnam as a MarTech hub: The Vietnam MarTech Network will work towards positioning Vietnam as a leading MarTech hub in the region and globally.
Find out more at:
www.kyanon.digital
