Inside this Article
1. Plans and Pricing
GoDaddy has lower signup prices and more plan variety while Site5 has generous refunds and lower renewal prices
GoDaddy offers shared web hosting (Linux/Windows), WordPress hosting, reseller hosting, VPS, and dedicated servers. From Site5, you’ll get shared hosting, reseller hosting, and fully managed VPS. GoDaddy’s shared Linux plans are available in 4-tiered pricing with monthly, annual, biennial, and triennial billing cycles. Site5’s shared plans with 3-tiered pricing offer monthly, annual, and biennial payment terms. Both providers offer the cheapest rates with the longest commitment. Site5’s plans are more expensive than GoDaddy’s with the starting shared plan costing close to twice that of GoDaddy’s (provided you choose the longest term of both). GoDaddy’s renewal prices are much steeper though where its two higher plans cost more than Site5’s similar plans. GoDaddy Hosting Web Hosting
Plan NameStorageBandwidthFree SSLNumber of SitesPrice
More detailsA free domain name is included with some hosting plans from GoDaddy Hosting
Site5 Web Hosting
Plan NameStorageBandwidthNumber of SitesPrice
More details2. Features
GoDaddy outshines its competitor with its slightly better features
GoDaddy’s Linux shared plans use CloudLinux OS and cPanel. They offer daily automatic backups, free1-click app installer (to install 125+ applications), SSL certificate (free only for the initial purchase term of the highest plan), SSH access, and free website migration. With its WordPress plans, GoDaddy offers a CDN and pre-built sites plus a drag-and-drop page editor. Site5’s shared hosting plans come with a centralized Backstage interface to help you access, edit and review your account information. You’ll also get cPanel, nightly backups, Softaculous auto-installer (to install popular applications with a single click including e-commerce apps like osCommerce, CubeCart, and Zen Cart), free migration, and SSH access. If you need Site5 SSL (PositiveSSL/Wildcard) certificates, you’ll have to pay for them. To help you analyze your site’s performance, Site5 also offers AWStats. To compare GoDaddy and Site5’s key features, you can check this comparison table below:GoDaddy | Site5 | |
Hosting Types | Shared hosting (Linux and Windows), WordPress hosting, reseller hosting, VPS hosting, and dedicated servers | Shared hosting, reseller hosting, and fully managed VPS |
Free Domain | ✓(conditional) | × |
Free SSL Certificate | ✓(for initial purchase term of the highest plan) | × |
Disk Space | 30GB- unlimited | Unmetered |
Bandwidth | Unmetered | Unmetered |
Automatic Backups | Daily | Nightly |
Control Panel | cPanel | cPanel |
Free CDN | ✓(with WordPress hosting) | × |
Free Site Migration | ✓ | ✓ |
Money-Back Guarantee | 48-hour (monthly plans) and 30 days (annual plans) | 30 days |
3. Performance
GoDaddy delivers a 99.9%+ uptime consistently but Site5 falters
GoDaddy’s datacenters are in Europe, the U.S., and Asia, thus offering you better coverage worldwide. Your options are limited with Site5 whose servers are located in Dallas, U.S. GoDaddy uses CloudLinux with its shared plans to improve server stability. With its WordPress hosting plans, you’ll get the Yoast SEO optimizer that helps in optimizing your website for search engines. Thanks to load-balanced servers and CDN (with WordPress), your website load times will get a boost by up to 50%. Every Site5 server uses (at least) Dual E5-2630 Sandy Bridge processors with RAID-10 arrays, 8 cores, and 64 GB RAM.
Both web hosts provide a 99.9% uptime guarantee. When I tested my WordPress website hosted with GoDaddy, its actual performance was much better since it consistently maintained a 99.9%+ uptime for most months. You can get the details at this expert GoDaddy review.
Site5’s performance wasn’t the best but it wasn’t the worst either. Many users have complained about hit-or-miss performance with this web host. You can know more about it at this detailed Site5 review.
Due to its better performance, GoDaddy wins this round.
4. Security
GoDaddy’s comprehensive security measures make it race ahead
With GoDaddy, you’ll get rock-solid security. This includes basic features such as free and paid SSL certificates, Cage FS, daily malware scans, and data backups. Additionally, you’ll get advanced features like WAF (web application firewall) that stops and checks incoming data to remove malicious codes while safeguarding your website against damages. With its dedicated servers, GoDaddy uses RAID-1. You may even use GoDaddy’s paid website security plans that offer advanced DDoS mitigation, brute force attack prevention, brand reputation monitoring, cross-site scripting/injection prevention, and Google blacklist monitoring and removal, among others. Apart from nightly backups and paid SSL certificates, Site5 uses RAID-10 for data redundancy. It also has malware protection and cleanup service that checks your website actively 24/7 for any phishing, malware, or hacking attempts. If it detects anything, it’ll alert you and proactively clean up your website. With its comprehensive security features, tools, and packages, GoDaddy has the lead in this round. However, most of these are paid, which is a bit disappointing.Support
Site5’s quick support is a bit better than GoDaddy’s erratic support
GoDaddy offers 24/7 live chat and phone support but with long wait times, getting answers to your questions may be a lengthy process. This is especially true as the support staff often needs time to check things back while putting your call on hold or asking you to wait on chat, which isn’t helpful. I noticed several GoDaddy hosting reviews on third-party sites complaining about its unreliable support. GoDaddy’s makes up for it somewhat with its comprehensive knowledgebase and community forums where you’ll get adequate self-help. Site5 offers 24/7 live chat, telephone, and ticket support. I tested the live chat feature and received prompt responses to my inquiries, although the agent took a bit of time to fully comprehend one of my questions, which is not a positive indicator. If you’re looking for self-help options, you can explore Site5’s knowledgebase, which contains 560 articles covering 73 categories. GoDaddy’s erratic support lags behind Site5’s faster support.GoDaddy Is Indeed the Right Choice
Despite scoring a tie in the pricing category and being outshined by Site5 in the support category, GoDaddy makes up for it in the other categories (features, performance, and security) to emerge the overall winner. So, I have no hesitation in declaring GoDaddy the winner in this competition. But if you think neither GoDaddy nor Site5 meets your requirements, you can check the best web hosting services to take your pick.Comparison Table
GoDaddy
Site5
Plans and Pricing
Cheaper shared hosting (long-term commitment) along with WordPress hosting, reseller hosting, VPS, and dedicated servers
Pricier shared hosting along with reseller hosting and fully managed VPS
Key Features
CloudLinux OS, cPanel, free domain (conditional), daily automatic backups, free 1-click app installer (to install 125+ applications), SSL certificate (free only for the initial purchase term of the highest plan), SSH access, and free website migration; CDN and pre-built sites plus a drag-and-drop page editor (with its WordPress plans)
Centralized Backstage, cPanel, nightly backups, Softaculous auto-installer, free migration, SSH access, paid SSL (PositiveSSL/Wildcard) certificates, and AWStats
Performance
99.9% uptime guarantee; uses CloudLinux, Yoast SEO optimizer load-balanced servers, and CDN (the last 3 with its WordPress hosting plans)
99.9% uptime guarantee; uses (at least) Dual E5-2630 Sandy Bridge processors with RAID-10 arrays, 8 cores, and 64 GB RAM
Security
Free and paid SSL certificates, Cage FS, daily malware scans, data backups, WAF, RAID-1 (with dedicated servers), and paid website security plans that offer advanced DDoS mitigation, brute force attack prevention, brand reputation monitoring, cross-site scripting/injection prevention, and Google blacklist monitoring and removal, among others
Nightly backups, paid SSL certificates, RAID-10, and a malware protection and cleanup service
Support
24/7 live chat and phone support; comprehensive knowledgebase and community forums for self-help
24/7 live chat, telephone, and ticket support; extensive knowledgebase for self-help