To start, tell us briefly about you. What is your current role at your company, and what are the measurable achievements you are most proud of?
My name is Kevin Cao, and I am the General Manager of CamScanner. In my role, I oversee the strategic direction and operations of CamScanner, ensuring that we continue to innovate and provide top-tier document scanning and management solutions to our users. One of the achievements I am most proud of is our global reach and user base. CamScanner has been serving more than 300 million users across 200+ countries and regions. This wide reach demonstrates the universal appeal and utility of our app, making it an essential tool for professionals, students, and everyday users worldwide. Additionally, CamScanner has consistently ranked first in the business/productivity category on the App Store in many countries. This top ranking is a testament to the quality and reliability of our app, as well as our commitment to continuously improving our features and user experience.What pain point(s) do you solve for your customers and what’s the gap that you saw in the market when you started? Can you share the story with us?
Established in 2010, we observed a widespread struggle among professionals, students, and everyday users: the tedious process of digitizing and organizing paper documents. At the time, even basic scanning processes were labor-intensive and required specialized equipment. Take, for example, the story of one of our users, who was a senior accountant then. He frequently dealt with various physical invoices and receipts in his work. Initially, he resorted to cumbersome methods like using a digital camera and manually editing images to create digital copies. These methods were not only inefficient but also prone to distortions and inconsistencies. Our journey began with a clear vision: to fill the gap in the market for a mobile app that could seamlessly scan, store, and share documents. With the introduction of CamScanner, this user’s document digitization process became streamlined. The app allowed him to scan multiple pages in minutes, automatically adjust edges and color levels, and synchronize files to the cloud for easy access and sharing. This transformation significantly boosted his productivity and efficiency in managing documents. As CamScanner evolved over the years, we continuously expanded its capabilities to meet diverse user needs. For instance,one of our users was a lawyer, and faced the daunting task of managing extensive case files. With over 71 volumes of documents to sift through, finding specific pages related to crucial judicial opinions was time-consuming. CamScanner proved invaluable for him. The app’s enhanced OCR (Optical Character Recognition) technology allowed him to extract and annotate relevant text and enable real-time keyword searches. This capability not only streamlined his workflow but also enhanced his ability to access critical information swiftly and efficiently. From our inception, CamScanner emphasized user-centric innovation. We understood the necessity for a scanning tool that not only simplified tasks but also enhanced workflow efficiency. As technology advanced, so did CamScanner. We continually integrated AI advancements to improve scan quality, expand functionality and enhance user experience across different scenes and materials.What do you think makes your product/service stand out?
CamScanner stands out due to several key factors. First, we began focusing on mobile document scanning solutions early, starting in 2010. This early entry allowed us to establish a strong presence and continuously innovate in the market. One of our major differentiators is our self-developed AI intelligent scanning engine. This technology ensures high-quality scans by automatically detecting document edges, removing backgrounds, and enhancing text clarity.![CamScanner](https://dt2sdf0db8zob.cloudfront.net/wp-content/uploads/2024/07/camscanner-1.png)
🛡️ Security is another key aspect where CamScanner excels. We have implemented rigorous measures to protect user data and ensure privacy. CamScanner upholds the highest standards of data protection, as evidenced by the ISO 27001 and ISO 27701 certifications and rigorous compliance with various governing bodies across the globe.