Inside this Article
Performance
Bluehost (Surprisingly) Outperforms HostGator How quickly your website loads can determine whether your visitors stay or leave, with statistics showing that loading times of more than three seconds will cause over a third of them to click away. In the past, Bluehost was known for fairly slow server response times, but when I looked into the figures for this review, I was surprised to see how much Bluehost has improved. This could be attributed to the fact that Bluehost’s servers now use SSD drives, which are around 3x faster than regular HDD disks. As you can see in the graph below, a Bluehost test site shows an impressive server response time of between 0.236 seconds and 0.4237 seconds. Faster server response times automatically lead to faster page loading speeds – and a better experience for your visitors.

Value for Money
HostGator Will Migrate Your Website for Free – Bluehost Makes You Pay Although Bluehost and HostGator have similar pricing levels, there’s a big difference in value. So you can see how HostGator offers better value for money than Bluehost, I’ve put the details into a table:Bluehost | HostGator | |
Money-Back Guarantee | 30 days | 45 days |
Website Migration | Not included – will cost up to $149 for Bluehost to migrate your website | Free – as long as you make the request within the first 30 days of signing up for your hosting plan |
Renewal Prices | Up to 90% higher than your initial term | Around 50% higher than the initial term |
Domain Name | Free for the first year | Not included |
Security
Basic Security That You Have to Pay Extra For? Keeping your website secure is something you might expect your web host to be good at. However, budget shared hosting providers often cut back on security and instead offer security features as add-ons. Bluehost offers SiteLock Lite for all users. But when you look at what’s included in SiteLock Lite, it doesn’t seem like such a bonus. Bluehost doesn’t give you specifics, either – I had to do a deep search of the internet to find the details. This is what Bluehost has to say about SiteLock Lite:
Features
HostGator Offers Unlimited Features on All Plans – Bluehost Makes You Upgrade Bluehost and HostGator offer very similar features. However, HostGator’s feature list is slightly more impressive.Bluehost | HostGator | |
Free Domain | ✅ | – |
Free SSL | ✅ | ✅ |
Number of Websites | Unlimited (1 on Basic) | Unlimited (1 on Hatchling) |
Disk Space | Unlimited (50 GB on Basic) | Unlimited |
Bandwidth | Unlimited | Unlimited |
MySQL Databases | Unlimited | Unlimited |
Weekly Backups | – | ✅ |
Website Builder | ✅ | ✅ |
Email Accounts | Unlimited (5 on Basic) | Unlimited |
Email Spam Protection | Only on plus plan and above | ✅ |
Subdomains | Unlimited (25 on Basic) | Unlimited |
Multiple PHP Versions | ✅ | ✅ |
Free Website Migration | – | ✅ |
Ad Credits | $200 on all plans except Basic | $200 on all plans |
Hotlink Protection | – | ✅ |
Support
HostGator Provides Quick Assistance – Bluehost Keeps You Waiting One of the deciding factors when choosing your web host is often the quality of the customer support – and the length of time you have to wait to get a response. Both HostGator and Bluehost offer 24/7 customer support via live chat, phone, and email. However, Bluehost has a bad reputation for poor customer service, with users reporting that Bluehost’s support agents often struggle to resolve relatively simple issues. Response times with Bluehost are also bad. With live chat, the average waiting time for an agent is up to 20 minutes – and I’ve had experiences where I’ve waited up to an hour during busy periods. Having to wait so long for a response is frustrating – especially if your website is down and you want a rapid resolution. Bluehost has a decent knowledge base, though – and there’s an official Bluehost YouTube channel that you can check out if you’d rather solve your problem yourself. It might be faster that way anyway. Not sure what to do? You can find out more in our expert Bluehost review. When I tested out HostGator’s live chat support, I was very quickly connected to a support agent who was knowledgeable and able to answer my questions efficiently. There was no long wait between responses, either. My issue was resolved quickly, and the problem was solved in less time than I spent waiting just to be connected to a Bluehost support agent. HostGator also offers a large knowledge base and has a great selection of over 500 video tutorials to learn from. On selected HostGator plans, you also have access to priority support. And the winner is: HostGator, thanks to every aspect of its customer support. Bluehost’s long wait time is disappointing. HostGator’s support team seems more experienced and better able to resolve issues efficiently, too.Bluehost Loses Out to HostGator
In three out of five rounds, HostGator comes out on top, making it my top choice in this particular battle. Having to pay for security is an issue with both providers, but with security issues aside, HostGator is overall the more cost-effective choice. Bluehost is faster than HostGator, however, so if you’re not too concerned about the limits on Bluehost’s Basic plan (or are planning on choosing a higher-priced plan), then it may still be the better choice for you. To find out more, check out our expert Bluehost review.Our Recommendation
If you’re on a tight budget and want a host that gives you the best value for the money and doesn’t impose limits when you choose the cheapest plan, then HostGator is perfect for you. Even on the most basic plan, there’s plenty of room for you to grow your website. Discover more about our top choice in our expert HostGator review. This comparison was part of a much bigger project in which I compared all serious web hosting companies to find the very best. You can see all the best hosting services here.Performance
Performance has improved in the past year, with fast server response times and a 99.98% uptime average
Server response times are disappointing, but the host has the same great 99.98% uptime average as Bluehost
Value for the Money
Free domain name, but website migration is expensive
Free website migration and less expensive overall
Security
No weekly backups, and you have to pay extra if you want decent security
You get weekly backups, but you have to pay extra if you want decent security
Features
Basic plan offers 1 website, 50 GB SSD storage, and 25 subdomains, but Plus, Choice Plus, and Pro offer these as unlimited features
Cheapest plans give you the same unlimited features as other plans
Customer Support
Support is available 24/7, but response times are pretty poor – plus there are nearly 200 videos on its YouTube channel
Support is available 24/7 and response times are pretty good – plus there are over 500 video tutorials for you to use