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PeoplePerHour Review

DETAILED SCORES

DETAILED SCORES

DETAILED SCORES

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PeoplePerHour PeoplePerHour
2.85 4
PeoplePerHour Review Idan Cohen
5.9 10
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Overview

Not Just an Internet Based Freelance Site


What tends to set PeoplePerHour apart from other freelance sites is the fact that thanks to its location-based targeting feature you can also look for people in your local area to do manual jobs for you, and likewise, if you are a freelancer looking for local work you can find employers seeking local workers.

They still offer a strong presence for freelancers who want to work online, but again they suffer from the spam problem that has hit so many freelance sites in the present day. One other great feature is that you can have a freelancer account and an employer account under one main account. Simply switching between the two and registering one credit card can be done at PeoplePerHour. A brilliant time saving feature that many will benefit fronm.

Why Choose PeoplePerHour?

  • It lets you find both freelancers worldwide and workers in your area
  • One account for hiring others and looking for work for yourself
  • Payments are secured through Escrow and their own PeoplePerHour Wallet system

Wondering if PeoplePerHour is the best option for getting your project done?

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Variety & Quality

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6.5 6.5

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Newer Than Most But Just as Good

PeoplePerHour is a website established in 2007. It’s main function is to provide those looking for a job with work opportunities no matter where they are. Despite it’s certain level of location-based direction, it is a great tool for hiring freelancers from all over the globe. All the registered users – and that’s some 330,000+ people – are able to be hired for a posted job, can offer their services through promotional posts of what kind of job they can perform for a certain fee and everyone is also able to make job postings to hire other people to work for them.

Despite the great variety in the demographics of the PeoplePerHour’s population, the major part of the job postings and mini-portfolios are all executed well and feature good English. If you have had any prior experience with the freelance website giants you get to appreciate this fact that becomes more and more of a rarity each day. Shameless self-promotion of the freelancers allowed by the rules of the site is rather annoying and this considerably lowers the overall impression of the site. However, it does what it was meant to do in the first place – it lets you find the right people to work for you.

The quality of the services provided through PeoplePerHour varies greatly depending on the kind of  assignment you would like to outsource. PeoplePerHour’s standing is somewhere between the cheap and easily available offers from sites like Fiverr and the outsourcing giants like Guru or UpWork. Before hiring through this site you should consider if it is the right place you came to. One thing that really makes PeoplePerHour stand out is that while most of the other similar sites underline the fact that the employer and contractor have no need and even advised against personally contacting each other off-line, PeoplePerHour encourages personal contact. The range of jobs and professionals available through this site vary from the standard ITMultimediaWritingDesign categories to some totally bizarre things like a job offer for people who own grinding machines.

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Usability

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2 2.0

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We Told You We Were SPAM

Here at Website Planet we reviewed many freelance websites and underwent various registration processes – from very simple ones to those who’d make CIA proud. PeoplePerHour amused us by an honest statement during the registration – their registration letter is most likely to be considered as SPAM and that’s precisely the folder where we found the registration letter a couple of hours later after we pressed the “resend” button about a dozen times. This cost PeoplePerHour some score points.

The dashboard interface looks like a hideous cross-breed between LinkedIn and Twitter on steroids. The nu
merous “Me! Me! Hire me! I can do this and that for so and so!..” ads screaming at you would become an instant put-off for any kind of serious potential employer. Hence our verdict is – the registration process is buggy and the interface is ugly.

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Features

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6 6.0

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Let's Call It Standard Instead Of Rip-off

If you had to deal with any freelance website before, even if it was prior to 2007 when PeoplePerHour staked their claim on the freelance market you’ve seen it all. The scheme through which employers and employees find each other is an old classic – employer creates a bid, potential workers bid through writing a cover letter, employer reads the cover letter and skims through the potential contractor’s portfolio if interested. If everything is agreed upon, both parties create an Escrow agreement and deposit guarantees. Once the job is done and everyone is happy the payment is released to the employee. The site survives through charging service fees. The scheme is old as the world of web freelancing itself.

Feature
Existent
Description

E-commerce /
Online Store

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Blogging Platform

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Embedded Documents

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The main feature of PeoplePerHour is the option to search for local contractors. Social media integration makes it easier to avoid scams and frauds, but just as usual this complicates the life of those working under nicknames and pen-names. It might also be a bad idea to integrate your Facebook account with compromising pictures and embarrassing wall posts into your user profile if you are hiring under a title of “My Awesomly Serious Business of Seriousness Inc”. Think about it.

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Pricing

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8 8.0

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You Know Where The Only Free Cheese Is

It is not that we would outright call PeoplePerHour a money-sucking mousetrap, but for an initially free service they tend to charge rather a lot when the work starts in earnest. The commission fee for every transaction is 3.5% –  which sound OK at first – but you only get your merciful 3.5% discounter fee after you’ve spent or earned your first £175 ($280 equivalent) in the month. It is rather a usability issue, but no matter which country or language you keep selecting for the site interface, PeoplePerHour will persist in showing you all the prices in £ pounds. We are not too keen on exercising our currency exchange skills that often.

  • Payment System – Escrow through your credit card and PeoplePerHour built-in wallet
  • Payment Protection – Escrow protects the money of the both participants of the deal
  • Payment Protection – Escrow protects the money of the both participants of the deal

Your money are safe within the PeoplePerHour PPH Wallet once you’ve registered your credit card within the system. Afterwards you can easily deposit and withdraw funds through the site. Thank to Escrow you can be sure that no one is going to vanish without a trace with your money, but this also means that you need to deposit at least some initial funds into your PeoplePerHour account before you can start either hiring or working.

Package Details

Employers


Freelancers




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Support

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7 7.0

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Emergencies Can Only Occur During Business Hours, Right?

Despite the fact that PeoplePerHour deal with our money directly, they haven’t gone to the trouble of granting us a live-chat support. There are e-mail alike forms that you can fill in describing your problem and pray for a fast answer. The response time is quite fast in fact – you can expect that in just a few hours your problem will be addressed and in most cases solved. There is a forum and a phone line, but the latter only works during location-specific business hours and is far from being free. Start-ups on a tight budget should better be patient and wait for the e-mail response.

  • 247 tech support
  • Availability of helpful FAQ
  • Forums
  • Phone support
  • No live chat
  • Phone support is expensive and only works during business hours
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Summary


PeoplePerHour is a good and reliable freelance website where you can find both remote outsourcers and workers in your hometown. You can hire contractors and also use the site as a source of a side income if you decide to apply some of your skills in the many listed categories. PeoplePerHour is far from being high-class freelancers’ darling, though has a lot of easily available and enthusiastic workforce. However, you may need to think twice before starting out with this site due to its high commission fees.

PRO’S

CON’S

  • Large number of competent freelancers
  • You can find and hire local workers
  • All the monetary transactions are secured by Escrow
  • You can find work here, too
  • Very high commission fees
  • Annoying interface
  • Job offers and job seekers thrown in together
  • Not fit for serious business
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Idan

Author: Idan Cohen

Idan is the co-founder of Website Planet, with over 5 years of experience in online marketing. He masters all things PPC, and has a great passion for Analytics and Testing. His motto is "Life isn't about finding yourself, life is about creating yourself".

Users Reviews (3)

Read Testimonials & Reviews of peopleperhour or write your own

 
User Score(based on 3 reviews)
4
4.2 More
DETAILED SCORES
Your Score:
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Showing Reviews 1-3 out of 3
"Tyke"
February 07, 2015 | by Terence Stahl | PeoplePerHour
3
3.2 More Details
DETAILED SCORES
Pros
  • Some good quality freelancers
  • You're never lonely with PPH cos they send you lots of luvely SPAM
Cons
  • There is NO phone support any more
  • Escrow doesn't work - both clients and freelancers have discovered this to their cost
  • Payment system is buggy and slow
Summary Used to be a pretty good platform but instead of keeping things basically the same and working on getting rid of the bugs, they're obsessed with changing things round and introducing new features that nobody wants. Very complicated now just to get registered and bid for jobs - they want scans of ID and goodness knows what, they have complicated algorithms for everything that don't work. You eventually realise you're spending more time trying to negotiate the site and keep your profile in order than doing work. Their support is the pits, HO is in Greece and the customer support team are mostly Greeks and there are major communication problems. If they don't understand your ticket at all you never get a reply, mostly you get a cut and paste reply that might or might not be relevant. Escrow doesn't work for freelancers because they take the money from the client, wait for you to complete the job and request payment, AND THEN they verify the client's credit card. If they can't verify it you don't get paid. Apart from wasting your time and ripping you off if you're unlucky and a few other bugs and niggles, hey it's a great site.
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"Made a living from the site!"
November 26, 2014 | by Mike | PeoplePerHour
9
9.0 More Details
DETAILED SCORES
Pros
  • Much work to be found
Cons
  • Interface may be a bit poor
Summary I started my freelancing career initially starting PPH, so this is why I feel that the site really does work and give it such high marks. I have recently tried some of the other freelancing sites and found some to be great as well and others not worth the time. My main positivity is due to the amount of work i have won ion the site. I work in website design and have been working full time on the site for over a year now. There have been some interface changes recently which have made the site better than before. It definitely is not perfect, but as long as i am making money, it fulfills its purpose for me.
Reply to this review
"Peopleperhour is a big shit, don't use it"
October 28, 2014 | by Cera | PeoplePerHour
0.5
0.5 More Details
DETAILED SCORES
Pros
  • Nothing
Cons
  • They will deduct your money based on monthly fees $$
  • They will ask for copy of your ID which is not legal
  • Their support is terrible they will reply your email after 10-15 days
Summary Overall its too bad to use it, stay away from them!
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