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Fiverr Review

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Fiverr Fiverr
4.35 2
Fiverr Review Idan Cohen
9.0 10
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Overview

Fiverr: Whatever You Need, This Is The Place To Find It


With a wealth of gigs to choose from, that all start from just $5 you can clearly see why this browse and buy platform is continually increasing in popularity. From professional sounding voice-overs, right through to app creation, Fiverr is a marketplace for the masses.

A quick look at the homepage will be enough to entice you into finding out more of what Fiverr has to offer. Whether you are looking to sell your services to the public, or purchase services from freelancers, a rating system will help you filter the good from the bad.

WHY CHOOSE FIVERR?fiverr header

  • Free to signup, gigs starting at just $5
  • Broad spectrum of services offered
  • You can sell and buy from one account

Wondering if Fiverr is the best option for getting your project done?

Let us tell you about it!

Variety & Quality

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9 9.0

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A Wealth of Online Services Where You Can Find Almost Anything

Variety is Fiverr’s middle name with more than three million services offered in its online marketplace, which span some 200 countries across the world. Not bad for a company that was only setup 5 years ago.

The biggest selling point for the Fiverr platform is that it appeals to anyone, from any kind of niche. With services starting at $5 and ranging up to $500 it is an affordable way to get something done for your small business. Sure you have to filter out the good gigs from the bad gigs, but this is a case on many freelance sites these days, and the rating and feedback system that Fiverr implements certainly goes a long way to combating this.

With gigs costing $5 you don’t have to part ways with hundreds of dollars like you would on other freelance sites, such as UpWork and Freelancer. However, sometimes the saying “what you get is what you pay for” needs to be remembered.

With each successfully completed gig, you get the chance to review your seller, by offering a 5-star evaluation on the likes of communication, service levels, and whether you would go on to recommend the service.This method then goes on to help other buyers whether they are going to get what they want from such a service and seller.

order-process

The regional interest is heavily focused around Africa and India, which seems to be the case for most freelance sites, in a battle to combat spammers and poor service. However, Fiverr isn’t showing any signs of slowing down as they continue to expand across the globe, with increasing popularity.

interest-overtime-fiverr

If you are looking for amazing masterpieces of work, then you may drop lucky on Fiverr, but it’s really a place to get work done quickly, for a small price.

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Usability

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10 10

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If It’s Not Broke Don’t Fix it – Simple & Hassle Free

Fiverr has maintained the same style since its first launch going back 5 years ago. Albeit they have undergone a few tweaks here and there to keep the site looking fresh, clean and modern for the user. The interface is easy to use, whether you are in the process of posting a job, or keeping track of a jobs progress.

The only area where I see this getting messy is if you do a lot of buying and selling on the platform, because you are essentially using one account for both options.

What I do really like about Fiverr, is that looking for a gig is a piece of cake, everything is nicely sectioned off into categories so you can head straight to your chosen area. When you are in your desired category, you can then filter down into sub-categories and then sort by recommended gigs, high rating, express gigs, and new gigs.

filter

This usability factor really plays a big part in sifting through the 3 million active gigs that are currently on Fiverr, to find what you are looking for quickly and easily.

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Features

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Fast, Efficient and a Pleasure To Use

Fiverr is just a quick job site really, so this is what separated it from other freelance sites like UpWork. With UpWork or Elance you have to go through interview processes, a simple hire-contract and it can take a bit of time to get a job going. With Fiverr, the process is as easy as: someone see’s your gig, they see your turnaround times, and then they buy the gig from you.

Maybe the process is much easier on Fiverr because you’re not talking about big payment terms.

gigs

Once a seller has committed to purchasing a gig from you, the automated notifications will help guide you through to the end of the gig. So, for example, let’s say a seller bought a gig from you but you need further information from them to complete the order. The further information you need can be automatically sent to the seller on purchasing the gig, and this will show a pop-up notification that will highlight ‘action needs to be taken’ which is a good prompt to keep you and your buyer on track.

If a buyer has a dispute, then they get a 3 day time period before it automatically get marked as complete.

Finally, the rating and feedback feature is one of the biggest parts to Fiverr, for me. It’s this feature that will help potential buyers decide if they really want to go ahead and start a gig with you.

rate-your-experience

On your sellers profile page you will see a percentage rating of positive feedback, how long you have been a member and how fast your response time is. Further to this you can also see how active you are with gigs, and where in the world you are delivering orders to.

reviews

These stats are worth keeping on-top of as they could make or break your Fiverr profile and future performance.

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Pricing

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Cheap and Cheerful

If you haven’t already realised, Fiverr got it’s name from the cost of the gigs you see on the site, $5. The payment policies for Fiverr are simple and straightforward, there are no catches or fees, or anything that has you scratching your head.

A gig is listed up at $5, and if the seller has any extras that they want to add then they can add additional costs to these (but these aren’t compulsory to buy).

If you are a seller then they take a cut of your gig price, so if you sell a service for $5 then you will receive $4 back, as they take 20%. It’s steep to say the least, because if you sell a $25 gig you are going to have to pay Fiverr a good $5 of that.

You then have to take into account the fact that you will also be charged $1 by Fiverr for withdrawals that are over $50, and 2% for anything under that amount, so it’s best to wait until you have accumulated $50 in revenue.

Package Details
Standard Account

Employers


Freelancers




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Support

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6 6.0

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Lacking Real Support & Hard To Find Tutorials

Fiverr don’t make it easy for you to contact them, and they make finding any kind of real support quite difficult. In the main navigation on the homepage you have a community link which takes you to the blog and a forum, and it’s only within here you can find a “Customer Support” link in the header.

support

Don’t let that fool you though as there is no direct email address, contact form or telephone number. However, you do get a knowledge base of How-To articles which help you with anything from creating a gig to troubleshooting issues.

  • Community Forum
  • Knowledge Base of Articles
  • No direct telephone number
  • No Email Address
  • No Mailing Address
  • Hard to find any support unless you click around
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Summary


There are plenty of Freelance sites out there today, from UpWork, to Freelancer, right through to Elance. Fiverr is much different to these sites and services though, because they make finding or creating a gig quick and easy.

There are no talks of contracts or interviews, no waiting around for the work to be done, it’s just a quick and easy process of buying a gig or selling a gig, and prices are set to a basic $5 per gig. There are some silly gigs that have been listed for fun, but there slogan is “Buy. Sell. Have Fun”. Amidst the gigs listed for ‘I will call you and sing Happy Birthday’ there are some serious gigs that will be a helpful addition to your small business needs.

You never know, you could find a freelancer on Fiverr and go on to build up a solid work-relationship moving forward.

PRO’S

CON’S

  • Quick buy and sell platform
  • Very easy to use
  • Notification pop-ups to keep you on track
  • Free to register
  • Quality of gigs can be poor, due to price
  • People are looking for cheap gigs, so you can’t list gigs for $$$
  • Poor customer support options
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Idan

Author: Idan Cohen

Idan is the co-founder of Website Planet, with over 5 years of experience in online marketing. He masters all things PPC, and has a great passion for Analytics and Testing. His motto is "Life isn't about finding yourself, life is about creating yourself".

Users Reviews (1)

Read Testimonials & Reviews of fiverr-review or write your own

 
User Score(based on 1 reviews)
6
6.4 More
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Showing Reviews 1-1 out of 1
"Fraudulent gigs on fiverr"
October 14, 2015 | by Asya K | Fiverr
6
6.4 More Details
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Pros
  • great variety of services
Cons
  • support takes weeks to answer
  • a lot of fraud and fiver benefits from it
Summary Fiverr is now flooded with fraudulent gigs. Most of them say contact me directly before ordering a gig.
Fraudulent gigs produce fake invoices and fiver charges it fees at the time order is placed and keeps it even when cancelled. (It refunds the money and will not charge you again though but will keep its fees).
Fiverr will not remove fraudulent gigs and will not let you post reviews on cancelled orders so you cannot warn others.
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